Reviews 3.9
410 total
Brandon
1 reviews US
Great product delivered faster than…
Great product delivered faster than expected!
Date of experience: February 23, 2023
We are happy to know your product arrived in a timely manner. Enjoy!
Ken Hutchinson
1 reviews US
Great saddles, great service
It was easy to order from the website and the order shipped quickly. The particular product I ordered was an older model on clearance sale at a great price but my previous experience says their saddles are a bargain at full price.
Date of experience: February 15, 2023
Happy to hear the ordering process went smooth for you! Enjoy the new saddle!
David Richman
1 reviews US
Saddle is terrific and input from…
Saddle is terrific and input from customer service was very helpful
Date of experience: March 08, 2023
I'm glad we could provide helpful input and that you are enjoying the saddle!
David Richman
1 reviews US
The product...Ergowave 614...is as…
The product...Ergowave 614...is as advertised and is terrific. Customer service was very helpful and provided very useful guidance
Date of experience: March 17, 2023
Happy to hear you've enjoyed the saddle so far, and had a pleasant experience with our customer service. Thank you for the kind review, David!
Valued Gaia Member
1 reviews US
SQ Labs saddles are well-designed and…
SQ Labs saddles are well-designed and very comfortable. The saddle also shipped quicky.
Date of experience: March 18, 2023
Glad you had a pleasant experience!
Craig McGahey
1 reviews US
The 612 Ergowave is one of the best…
The 612 Ergowave is one of the best saddles I've ever planted my rear end on. Very comfortable and no more pain in the crotch!
Date of experience: March 20, 2023
Glad you found a solid resolution for saddle comfort! Happy riding!
Richard Ault
1 reviews US
Wonderful finish on the bars
Wonderful finish on the bars, packaged well, everything arrived on time and all at a reasonable price.
Date of experience: March 13, 2023
We are happy to know you had a pleasant experience with both our service and product. Enjoy!
Roderick McLeod
1 reviews US
Make sure to pick the right size (sit bones) of saddle.
Had the 612 for a few weeks now and did several longish rides (>30 miles) and haven't had one saddle problem with numbness etc. Very pleased with my purchase.
Date of experience: March 21, 2023
Glad you're enjoying the saddle so far!
Wesley C. Stephen
1 reviews US
Completed the measurements for saddle
Completed the measurements for saddle. Looking to buy the 613 non-active. Not available on your website. Where in US can I buy?
Date of experience: March 18, 2023
Hi Wesley, we do have the 613 in stock now! Please visit our website to order. https://sqlab-usa.com/collections/saddles/products/613-r-carbon-tri-saddle
Mark D
1 reviews US
Finally a seat that fits!
Product: a quality seat that fits! Service: prompt shipping!
Date of experience: April 02, 2023
Thanks for your order Mark! So glad you're happy with it!
Darrell
1 reviews US
Thank You SQ
I'm very glad I found SQ. There aren't a lot of pedal options available for people that need a wider stance and they make a quality SPD compatible pedal with multiple widths. I'm using the 8mm on one bike and the 15mm on another. They have different Q factors and I was able to get them close to each other. I also needed to get my foot away from the crank, so my feet could be in position where my knees could track correctly for me.
Date of experience: March 22, 2023
Thanks for your order Darrell! So glad you're happy with it!
Tim
1 reviews US
First saddle that fits me.
First saddle that fits me.
Date of experience: March 28, 2023
Thanks for your order Tim! So glad you're happy with it!
Dwight
1 reviews US
A+ to SQ Labs
First I got the measure at home kit (if I had a dealer near me I would have gone there - support local bike shops) then ordered the saddle and it arrived quickly … I have ridden about 100 miles so far and love the 614 … I have had a 610 on my mountain bike for a few years …A+ to SQ
Date of experience: April 05, 2023
Thanks for your order Dwight! So glad you're happy with it!
Dave
1 reviews US
Misleading available item
The item purchase was shown as having 6 units left, after submitting a purchase an email was sent saying it was out of stock and the order was cancelled. No alternatives were suggested or offered, just a thank you no thank your for your business. The site still indicates there are a few units still available for sale. I was looking forward to trying out the item but now I have no interest in the brand.
Date of experience: April 04, 2023
Hi Dave, we're sorry you were disappointed your item was out of stock. As I'm sure you can imagine, stock levels fluctuate daily as we receive shipments and people purchase items. This is particularly true for low-stock, closeout items like the saddle you ordered. We do however have the current version in stock and available for ordering. Let us know if you need help with anything else!
Linda Syme
1 reviews US
Easy to order received on time
Easy to order received on time. Nice company to work with.
Date of experience: March 31, 2023
Thanks for your order Linda! So glad you're happy with it!
Madeline McCarren
1 reviews US
Incomplete description of handlebar
The product description (handlebars) on the US site did not mention that they could not be cut narrower than 720mm without voiding the warranty and causing a safety risk. Cutting bars is common, and smaller people (like women) need to cut even more. Despite this being the fault of the company (a customer is apparently expected to read the manual before purchase to get this information), they would not even cover the return shipping.
Date of experience: April 28, 2023
Hello Madeline, we are sorry you're unhappy with the way we provided handlebar cutting width information. I see you decided to decline a return and keep the bars you purchased, we hope they work well for you and you're happy with them. All the best!
Thomas Palko
1 reviews CA
Fast delivery
Fast delivery, everything was as described on the website.
Date of experience: April 09, 2023
Thanks for your order Thomas! So glad you're happy with it!
Doug
1 reviews US
Saddle soreness nearly disappeared
The saddle alleviated most of the soreness I have been experiencing. I ride about 200 miles a week. Definitely needed this saddle.
Date of experience: April 16, 2023
Thanks Doug! We're thrilled to hear your new saddle is working well for you!
RGH
1 reviews US
Customer service did a great job…
Customer service did a great job getting thr 612 active 2.1 saddle I needed even though it wasn't currently available. They keep it touch with me until they could ship it to me. Great service!
Date of experience: April 14, 2023
We are happy to hear you were satisfied with our customer service team! Thank you for the kind review and enjoy the new saddle.
Steve B.
1 reviews US
Trouble finding the right saddle? Try these.
Really like the way their website is set up so that you can research and self fit a saddle. It is easy to find the right saddle for the type of riding you do, and the type of rider you are. If you are have trouble finding a saddle that you are comfortable on, these saddles are great option. Personally was having trouble, and spent a fair amount of time and money trying to find a saddle that could be rode for longer distances. The SQ 614 worked out well for me. They ship quickly, and are quality saddles.
Date of experience: April 19, 2023
Glad the site could provide the information you were looking for and that you are enjoying the 614!
Contact
About
SQlab is your expert for ergonomic bicycle components and accessories like bike saddle, grips, handlebars and stems. SQlab has specialised in the three contact points of the bike (Hands - Pelvis - Feet). A bicycle saddle must not only fit perfectly to both the male and female anatomy, but also correctly spread the body weight from a medical point of view. The grips must prevent numb fingers, must be easily and securely assembled and be a good fit for the hand. In particular our saddles, and our fitting process, which determines the perfect saddle width, have made us the most successful saddle manufacturer in tests of bicycle magazines. You will not only find the perfect saddle, grip, bars and other components here, but also many tips and tricks around ergonomics and how to correctly fit and adjust the SQlab-products for the three contact points. You can purchase our products at your local authorised dealer or here in our online shop. However, we highly recommend the purchase through your local authorised dealer as the face-to-face advice and particularly the sitbone measurement is a service only your brick and mortar authorised dealer can provide.