Reviews 3.9
410 total
NORBERT
1 reviews US
Order Confirmation Glitch
I ordered a 14 cm Ergowave 2.1 when they finally were restocked in the USA. But due to the changeover from SKS to Boards & More to handle SQ Lab products there was a glitch that prevented me from getting an email confirmation of my order even though my credit card was charged. It took a phone call to Boards & More to be able to confirm my order and get an order #. Ultimately, I was able to track my delivery date, but it took a bit of sleuthing on my part to figure out the right company to call.
Date of experience: August 31, 2022
Thanks for the feedback Norbert. We are still sorting some kinks with this company transition, and your patience through the process has been hugely appreciated. If you ever need to contact us again, feel free to send an email to [email protected]
Ronald Davis
1 reviews US
Great Customer Service
The folks at SQLabUSA are very helpful, prompt, responsive and pleasant to deal with. Unfortunately, saddle I purchased didn't quite work out and they made it very easy to return the saddle for a refund.
Date of experience: September 22, 2022
We appreciate the kind words, and are happy to know you had a pleasant experience with our customer service! Although I'm sorry to hear the saddle didn't work out for you. We hope you are able to find one that suits you well! Best of luck Ronald
Nikolas Gloy
1 reviews US
Good selection, good order handling, flawless product.
There's an impressive selection of handlebars in different configurations. Good descriptions and pictures, so can find just what you need. Order handling and shipping was good, and I got the handlebars quicker than expected. I wanted them for a Gran Fondo and had them in time for 2 test rides before the big event.
Date of experience: September 07, 2022
Happy to hear both our web shop and shipping was a smooth experience for you! Hope the Gran Fondo went well! Thanks for the purchase Nikolas
Gary Griffin
1 reviews US
I am very happy with the inner bar…
I am very happy with the inner bar ends. That are a quality product and we’re easy to install.
Date of experience: September 25, 2022
Glad you had an easy installation and are enjoying the innerbarends so far. Thanks Gary!
Joel Seton
1 reviews IL
Very responsive customer service when I…
Very responsive customer service when I had questions prior to ordering the product. Speedy shipping. Very high quality item.
Date of experience: September 08, 2022
Glad to hear that we were helpful prior to making your purchase and that the product expectations were met!
Tony B
1 reviews US
30X Carbon 16* Handlebars
Installed on Specialized Diverge Expert Evo gravel bike to provide some backsweep wrist and hand relief. Handlebars have made a noticeable difference in comfort from Stock flat bar. Places my forearms, wrists and hands in a more ergonomic position for my riding style. Use with SQ Lab 710 grips and Innerbarends. Great combination for me. Highly recommend.
Date of experience: September 09, 2022
Happy to hear you found handlebars that have added noticeable comfort to your bike! We appreciate your business with us Tony
Sal
1 reviews US
Great new 511 pedals
Great new 511 pedals! Love the extended stance…solved my knee pain problems
Date of experience: September 27, 2022
Glad our pedals were able to help mitigate your knee pain. Thanks for your purchase and enjoy the trails out there!
Sam
1 reviews US
Grips & Innerbarends
I've got the 710 grips with the Innerbarends on my Salsa Ala Carte and they are *so* comfortable! The US staff are friendly and prompt and I would definitely recommend their full line of products!
Date of experience: September 14, 2022
Thanks Sam! So glad you're stoked on your experience with SQLab!
Barry Cohen
1 reviews US
I placed the order and it was…
I placed the order and it was delivered, quickly.
Date of experience: September 20, 2022
Happy to hear you received your product in a timely manner. Thanks for your purchase Barry! Enjoy!
Brian
1 reviews US
Awesome customer support!
Awesome customer support! I've been running SQ Lab saddles for years and love them. The thing that really blows me away however is their amazing customer support! Thank you!
Date of experience: August 26, 2022
We appreciate the kind words and long standing support Brian! We are happy to help in any way we can. Enjoy the trails out there.
Kuttermax
1 reviews US
Excellent product
Excellent product. No issues with website or shipping.
Date of experience: September 12, 2022
Glad to hear you're happy with your purchase! thank you!
Ernesto Lizarraga
1 reviews MX
Great saddle extremely comfortable
Great saddle extremely comfortable
Date of experience: September 23, 2022
So glad you're loving your saddle, Ernesto!
peter agoglia
1 reviews US
612 ergwave love it …
612 ergwave love it AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Date of experience: September 28, 2022
We love the stoke, Peter! And we're thrilled you're happy with your purchase!
Anton
1 reviews US
Doesn’t work for big guys.
I would have ordered a saddle, but the specs don’t allow for someone my weight (212 lb).
Date of experience: September 30, 2022
Hello Anton, we do have some saddles that will work for heavier riders, hit us up at [email protected] for some suggestions on saddles that will work for you!
JKs
1 reviews DO
all good thanks
all good thanks
Date of experience: October 12, 2022
Happy to know all is good on your end! Thanks for your purchase Julian.
Tony Johnson
1 reviews US
Great Service - Great Products
Emailed a questions about grips and innerbarends and heard back by the next day. Great advice, and I ended up ordering the innerbarends. I would recommend SQlab USA to anyone looking for quality cycling kit.
Date of experience: August 11, 2022
Happy to know our advice worked for you and that you were able to find what you were looking for. Enjoy!
Jim Fitch
1 reviews US
Great saddles!
Great saddles!
Date of experience: October 13, 2022
So glad to hear that you like our saddles! Thank you for your order Jim.
Paul Maag
1 reviews US
Great saddle
Saddle arrived quickly and it’s a great saddle
Date of experience: September 22, 2022
Glad to hear, Paul! Happy riding!
Grant Smith
1 reviews US
Absolutely love my new saddle
Absolutely love my new saddle. Solved all pain problems of mine
Date of experience: October 11, 2022
Happy to hear the saddle has solved your previous discomfort issues Grant! Thanks for your purchase
Cary Acord
1 reviews US
I've been MTBiking for 43 years at a…
I've been MTBiking for 43 years at a high level. To date this is the best best performing saddle I've owned (and I've owned a lot). It has blown away my expectations since trying out my friends SQlab saddle. It is incredibly supportive in all the right places and the slight side to side flex actually gives additional power to my stroke when powering over steep sections. The long sloping wider than average nose is a game changer when on the tip cranking up super steep sections. I obviously can't gush enough about these saddles! IMO, SQlab have nailed it!!!
Date of experience: October 08, 2022
Thanks Cary! We're thrilled you're happy with your saddle!
Contact
About
SQlab is your expert for ergonomic bicycle components and accessories like bike saddle, grips, handlebars and stems. SQlab has specialised in the three contact points of the bike (Hands - Pelvis - Feet). A bicycle saddle must not only fit perfectly to both the male and female anatomy, but also correctly spread the body weight from a medical point of view. The grips must prevent numb fingers, must be easily and securely assembled and be a good fit for the hand. In particular our saddles, and our fitting process, which determines the perfect saddle width, have made us the most successful saddle manufacturer in tests of bicycle magazines. You will not only find the perfect saddle, grip, bars and other components here, but also many tips and tricks around ergonomics and how to correctly fit and adjust the SQlab-products for the three contact points. You can purchase our products at your local authorised dealer or here in our online shop. However, we highly recommend the purchase through your local authorised dealer as the face-to-face advice and particularly the sitbone measurement is a service only your brick and mortar authorised dealer can provide.