Reviews 3.8
2,978 total
SHAWN BOYD
1 reviews US
Jeff always takes care of any and…
Jeff always takes care of any and everything I need jewelry wise .
Date of experience: January 26, 2024
Hello Shawn, Thank you for sharing your experience! We're happy to hear you've had such a wonderful time shopping with Jeff. We will make sure to send extra thanks for the excellent service. We can't wait to serve you again soon! Kind regards, Lindy REEDS Customer Care
H Webster
1 reviews US
Easy to order, great company
Easy to order from web site. Shipping is fast, so even last minute order is on time. Products are wonderful and even better in hand them the pictures . My only concern was ups placing package in a mail box instead of delivery package box. Or to the house.
Date of experience: February 03, 2024
Hello H, Thank you for shopping with us! We're glad we could help you get that perfect last minute gift just in time. If there's anything else we can help you with, please do not hesitate to reach out. Kind regards, Lindy REEDS Customer Care
Lana Palmisano
1 reviews US
Arrived on time and in good condition.
Arrived on time and in good condition.
Date of experience: February 03, 2024
Hello Lana, Thank you so much for the wonderful feedback! We will share this with our team to let them know to keep up the amazing work. Kind regards, Amanda REEDS Customer Care
Carl Bezanson
1 reviews US
What I needed at a fair price
Reed's had just what I wanted at a fair price. Nothing fancy, no heartfelt backstory, no snobby design, repetitive mind numbing Instagram marketing. They had exactly what I was looking for at a price I was willing to pay. Shipping was as they promised: 7 to 10 days and the ring in a box. I would definitely consider then for my next jewelry purchases.
Date of experience: January 27, 2024
Hello Carl, Thank you for taking the time to share your wonderful experience with us! We surely take pride in treating our customers like family. We can't wait to assist you in picking out your next piece! Kind regards, Amanda REEDS Customer Care
Landon Redoutey
1 reviews US
Had some issues but they were resolved…
Had some issues but they were resolved very quickly and very professionally. I would purchase from them again and again.
Date of experience: February 03, 2024
Hello Landon, Thank you for your feedback! We sincerely apologize for the issues you faced, but are delighted to hear our team was able to work with you on a resolution. We can't wait to serve you again in the future! Kind regards, Lindy REEDS Customer Care
Barbara
1 reviews US
I received duplicates of my order
I received duplicates of my order
Date of experience: January 26, 2024
Hello Barbara, We're sorry to hear you had issues checking out that resulted in duplicate orders. We see you have already reached out to our Customer Care Center to have this corrected. If there is anything else we can assist you with please do not hesitate to contact us. Kind regards, Lindy REEDS Customer Care
Michelle Barillas
1 reviews US
I have had no updates on my purchase…
I have had no updates on my purchase from 1/31/24 and it is now 2/14/24 and still haven’t received my package
Date of experience: February 01, 2024
Hello Michelle, We are so sorry to hear that you have not received your order! We will be reaching out to you via the email address provided in your order to assist with this. We look forward to speaking with you. Kind regards, Lindy REEDS Customer Care
Julie Guido
1 reviews US
Quality Service
Quality merchandise and a wide selection to choose from. Very dependable and fast shipping.
Date of experience: January 27, 2024
Hello Julie, Thank you for the 5-star review! We're happy we could be of service and hope to serve you again soon. Kind regards, Lindy REEDS Customer Care
Melanie McCloud
1 reviews US
Everything with Reeds was great
Everything with Reeds was great. I got the wrong size because we were guessing & probably could have used a better size, but when you are guessing, there will be mistakes. Not your fault.
Date of experience: February 04, 2024
Hello Melanie, Thank you so much for the 5-star review. We greatly appreciate your feedback and hope to see you again soon. Kind regards, Amanda REEDS Customer Care
Sharon Perry
1 reviews US
Great customer service .Great…
Great customer service .Great knowledgeability of product .
Date of experience: February 05, 2024
Hello Sharon, Thank you for the kind words! We're delighted to hear you had such a great time shopping with us. Thank you for choosing REEDS! Kind regards, Lindy REEDS Customer Care
Byron Epperson
1 reviews US
Super fast shipping and beautiful ring…
Super fast shipping and beautiful ring was received!
Date of experience: February 05, 2024
Hello Byron, Thank you for taking the time to leave a review! We're thrilled to hear how happy you are with your purchase. We hope you continue choosing REEDS for all of your future jewelry needs! Kind regards, Lindy REEDS Customer Care
Joann Shaffer
1 reviews US
Disappointed in size of earrings…
Disappointed in size of earrings compared to the cost. Returned the item for a refund
Date of experience: February 05, 2024
Hello Joann, We're sorry to hear the earrings were not what you were hoping for. If you need any assistance finding something to better suit your needs please do not hesitate to reach out. We hope to serve you again in the future! Kind regards, Lindy REEDS Customer Care
Corban Smith
1 reviews US
every associate was so helpful in…
every associate was so helpful in helping us pick our perfect pieces. they were quick and efficient as getting everything sized and put together. they are our go to!
Date of experience: January 29, 2024
Hello Corban, Thank you for sharing your experience! We're ecstatic to hear that you had such a great time shopping with us. We're happy we could help you find your perfect pieces. Thank you for choosing REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
Dale Wofford
1 reviews US
Beautiful
Representative of pics. Debbie loved them for our 5 year anniversary. The blue in the Topaz is deep and brilliant. Shipping fast, one day early. Thanks for a great product
Date of experience: February 05, 2024
Hello Dale, Thank you for the 5-star review! We're glad we could be of service and help find pieces you both love. We can't wait to serve you again soon! Kind regards, Lindy REEDS Customer Care
curtis wilson
1 reviews US
Good customer service
Good customer service
Date of experience: February 05, 2024
Hello Curtis, Thank you for the review! We're delighted to hear you had such a great time shopping with our team. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
Linda
1 reviews US
Beautiful Jewelry
Nice Quality and Jewelry arrived in a Timely Manner.
Date of experience: January 30, 2024
Hello Linda, We are so happy to hear of your wonderful experience. Thank you for taking the time to share. Best Regards, Rhianna REEDS Customer Care
Jeff Van Buskirk
1 reviews US
Clasp repair.
Responded fast to a clasp issue on a bracelet.
Date of experience: January 31, 2024
Hi Jeff, Thank you so much for leaving this lovely review, we are so pleased we could assist you! Cheers, Matt REEDS Customer Experience
Karen Durham
1 reviews US
Very personal
Very personal, friendly and helpful.
Date of experience: January 31, 2024
Karen, We’re thrilled that you were satisfied with our customer service and product. Your feedback is appreciated, and we hope to be of help again soon! Cheers, Matt REEDS Customer Experience
Gerard Parker
1 reviews US
2 day shipping promised
2 day shipping promised. Been over a week and still have not received my package. Not impressed at all . Must be some run down pawn shop jeweler
Date of experience: February 07, 2024
Hi Gerard, Thank you for your review. I’m sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. Please check your email as we will be reaching out to offer a solution. Warm regards, Matt REEDS Customer Experience
Dana Marable
1 reviews US
Good service they always treat me like family…
Good service they always treat me like family.
Date of experience: January 31, 2024
Thank you for the fantastic review, Dana! We loved being of service to you and hope we can assist you with your jewelry needs in the future. Cheers, Matt REEDS Customer Experience
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