Reviews 4.3
2,634 total
Max Murdock
1 reviews US
Very impressive attention to my order details and fast shipping.
After I submitted my online order, I was promptly informed that my order for a Power Meter/Chainring combo were not compatible. After a quick back and forth communication, I was able to get my order changed to the right Power Meter/Chainring combo and shipped in the same day.
Date of experience: April 09, 2024
Our pleasure, Max! Thank you for this amazing review! Please let us know if there is anything else we can help you with!
Caleb Keith
1 reviews US
Crazy fast shipping
Crazy fast shipping and easy checkout. I will always use power meters city when buying new power meters
Date of experience: May 09, 2024
Thank you, Caleb. Please let us know if there is anything else we can help you with!
Brenden
1 reviews US
Fast shipping - solid product
Fast shipping - solid product
Date of experience: May 19, 2024
Thank you, Brenden. Please let us know if there is anything else we can help you with!
Duane Howell
1 reviews US
Power Meter City made it very easy to…
Power Meter City made it very easy to determine fitment for my power meter by providing details on exactly what I need to make power meter compatible with chain rings, bb size, etc.
Date of experience: April 11, 2024
Our pleasure, Duane! Thank you for this amazing review! If there is anything else we can help you with, please let us know!
Cullen Blain
1 reviews US
Too much data- so good!
Too much data! The Favero Assioma Duo pedals are a great investment into power and can easily be added to any bicycle. I use these on my road bike to track power v. rpe, and breakdown my workouts, training rides, and events to set both short and long term goals. Certainly a good investment if you have multiple bikes and users in your household. Also- not a fair weather cyclist, these did fine in rain, be sure to wipe them down and clear any dirt and muck if using for gravel. I pair this with the Wahoo Elemnt app so not sure if I’m getting the most out of my rides but certainly getting enough data to make informed decisions. Highly recommended!
Date of experience: March 21, 2024
We appreciate this, Cullen! Thank you! If there is anything else we can help you with, please let us know!
Willi K.
1 reviews CA
Great Customer Service and fast Delivery
Package was delivered withing 2 days via DHL from California to Canada (Ontario) and pre-questions with Power Meter City answered efficiently without delay. Only problem is outside Power Meter City with the transportation companies, not just DHL, as they just drop the package in front of the door, take a picture but don't even bother to ring the door bell. They don't need to wait, just ring the bell. Knowing this I checked the porch about every 3 minutes on delivery date. I have written to DHL asking them to make appropriate changes to their delivery policy and they thanked me and have forwarded my suggestion to the their Head Office. Hope, at least DHL is making a policy change as now-a-days there are too many porch pirates.
Date of experience: March 22, 2024
Thank you for this amazing review, Will! Please let us know if there is anything else we can help you with
Blake
1 reviews US
Saved me some headaches
I was ordering some new parts for my drivetrain. I had assumed SRAM sold the bashguard tabs in pairs, but they're sold as singles! Dave gave me a call to clarify whether I had intended to order only one and allowed me to adjust my order before it was packaged and shipped. Absolutely love the proactive customer service!
Date of experience: March 14, 2024
Our pleasure! Thank you for this amazing review, Blake! If there is anything else we can help you with, please let us know!
Garrett K.
1 reviews US
Good communication and fast shipping
Good communication and fast shipping. Everything arrived as expected, and they even installed the chain ring for me. Thank you!
Date of experience: April 23, 2024
We appreciate this, Garrett! It was a pleasure doing business with you too. Please let us know if there is anything else we can help you with!
Jeff Owens
1 reviews US
Excellent Customer Sevice!!!
I can't say enough about my experience working with Dave on the purchase of my power meter. Quick responses and made it very easy to find which PM was compatible with my current drive train. The shipping time was much quicker than expected as well. Ordered on a Monday morning and had the PM in my hands on Wednesday afternoon half-way across the country. I haven't been able to ride the PM enough to give a review on the product itself, but can't say enough about the customer service through PMC.
Date of experience: March 14, 2024
Thank you so much, Jeff - we appreciate this! It was a pleasure doing business with you too! Please let us know if there is anything else we can help you with!
Will Schoenfeld
1 reviews US
The team was super communicative…
The team was super communicative throughout the ordering process and worked with me on a tight timeline before an event. I’ll gladly order from them again!
Date of experience: April 14, 2024
We appreciate this, Will! It was a pleasure doing business with you too. Please let us know if there is anything else we can help you with!
Jake
1 reviews KR
Stages Shimano Ultergra R8000 Power Meter - 172.5mm
When I ordered it from Korea, I was afraid that an International transaction and shipping may cause an unexpected hassles. However, it was my over-concern. Power Meter City made a quick response to my order and shared all progress on real-time basis and in transparent way. I have got it Mar 28 only 6days after placing the order. It would have been only 4days if there was no weekend during transit. The product condition is perfect and happy with their service.
Date of experience: February 27, 2024
Nice! Thank you for this amazing review, Jake! We hope you will continue to enjoy your new power meter! Ride safe!
Someone
1 reviews US
helping and insightful product descriptions
Item arrived exactly as requested. The information available on the website made it very easy to ensure the product fits and was compatible with my bike and bike parts. Information was available on the website to help me make the right decisions pertaining to price and support availability.
Date of experience: April 07, 2024
Hi, thank you for this amazing review! We hope you will continue to enjoy your new power meter and if there is anything else we can help you with, please let us know!
Dan Hiris
1 reviews US
Great product
Great product, good delivery.
Date of experience: May 10, 2024
Thank you, Dan. Please let us know if there is anything else we can help you with!
JONATHAN SCOTT
1 reviews US
The customer service was the best!!!
The customer service was the best I have had in years. Though I understand the strain that the bike market has been going through Dave was amazing. Dave not only quickly explained the delay but also followed up regularly with updates. Dave also took the time to talk about our hobby of biking instead of putting me on hold. Power Meter City has a lifelong customer and vocal advocate in me because of the service I recieved.
Date of experience: February 11, 2024
We appreciate this, Jonathan! Thank you! If there is anything else we can help you with, please let us know!
Charlie
1 reviews US
Second time buying from PMC
Second time buying from PMC. Both times they've shipped super fast and I've been pleased with the products so far. Their customer service is also excellent; they answered some questions for a previous purchase, and for my latest one I ordered a couple parts that go together, and they actually put them together prior to shipping, which saved me a little time doing it myself.
Date of experience: February 25, 2024
Awesome! Thank you, Charlie! We are here if there is anything else we can help you with!
Carey
1 reviews US
Great upgrade for the bike
Great upgrade for the bike. It's awesome that SRAM has made power meters affordable for all. I also liked shopping at power meter city because they had all of the options available and the site was easy to navigate. I ended up purchasing the left crank arm meter for the X0 transmission instead of the spider to save some $ and install time. It performed better than expected on the first ride. I was concerned about it being left arm only as I tend to ride much stronger with my right leg on punchy, techy mountain bike trails but the data appeared as expected (I've got the quarq spider on a different bike). Happy with the purchase.
Date of experience: February 21, 2024
We appreciate this, Carey! Thank you! If there is anything else we can help you with, please let us know!
Michael
1 reviews US
Absolutely fantastic communication &…
Absolutely fantastic communication & fast shipping. There were some questions regarding my order and the guys at Power Meter City called me to discuss rather than sending an email and waiting for a reply. Very much appreciated. Seriously, nobody does that anymore. I would definitely do business with them again.
Date of experience: February 21, 2024
Nice! Thank you for this amazing review, Michael! We hope you will continue to enjoy your new power meter! Ride safe!
Jason Pecoraro
1 reviews US
These guys are the best
These guys are the best! I’ve made several purchases and received top notch support and super fast shipping every time.
Date of experience: April 16, 2024
Thank you so much, Jason! We appreciate this! Let us know if there is anything else we can help you with! Ride safe!
David H
1 reviews US
Easy website!
Easy website!
Date of experience: May 19, 2024
Thank you, David. Please let us know if there is anything else we can help you with!
Michel Cabana
1 reviews CA
Good service
good service because I'm not sure if it was on my bike and they stopped the order while I confirmed everything!
Date of experience: April 19, 2024
Thank you so much, Michel! We are here if there is anything else we can help you with!
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About
At Power Meter City, we focus on ONE area only: power meters. Unlike others, we don’t deal with other bike parts, clothing, nutrition, or anything else that can distract us from what we love – yes, power meters! Our singular focus means we can offer you the best possible value, selection, advice and support.