Reviews 4.3
2,634 total
Robert Watkins
1 reviews US
Price was the same as Stages store
Price was the same as Stages store, but I thought it would come with better support. Recieved in two days, which was nice. When I called about an install problem, Power Meter City called right back, but their response was to email Stages. Not the help I was expecting.
Date of experience: June 12, 2020
Hi Robert. Thanks for the review and I am glad you received your power meter promptly and I am also pleased to hear our staff promptly respond to your inquiry - they're always working pretty hard. Most questions and issues we can troubleshoot, but some do require manufacturer support. Please let us know if we can assist with anything else and we wish you a nice weekend.
Sam Shirley
1 reviews US
AeroPod powermeter
I bought an AeroPod powermeter, and had issues with it out of the box. I reached out to powermeter city and they instructed me to contact the mfg. I contacted the mfg., and was able to get a replacement powermeter from them. I am hoping the replacement works.
Date of experience: May 01, 2020
Hi Sam. Thanks for the review! Yes, the manufacturer is always the one that honors warranty issues so this is all very normal. We hope you enjoy the new unit and have a nice weekend!
Kevin Park
1 reviews US
Fast shipping
Fast shipping. Price seemed about $50 higher than expected but Power Meter City had inventory first so I suppose supply and demand dictated such.
Date of experience: May 10, 2024
Thank you, Kevin. Please let us know if there is anything else we can help you with!
Andrew Lee
1 reviews CA
The response time to order was very…
The response time to order was very fast. There was an email to confirm if I was sure I was sure that I didn’t reply to but the order went through anyway, with shipping confirmed after a few days. DHL delivered the package once customs was cleared, total time less than 1 week. Very quick. I suppose I paid for the expediency by accepting the high sticker price. They offer follow-up support but everything seems fine.
Date of experience: March 07, 2024
Thank you for this amazing review, Andrew! Let us know if there is anything else we can help you with!
IMA
1 reviews US
Shipping was fast and products were as…
Shipping was fast and products were as described.
Date of experience: March 24, 2024
Our pleasure! Thank you for this amazing review! Please let us know if there is anything else we can help you with!
Will L
1 reviews US
It Fits
Item was in stock. Fast shipping
Date of experience: April 09, 2024
Thank you Will, We are here if there is anything else we can help you with!
David Parker
1 reviews US
Good accurate
Good accurate, reliable meter
Date of experience: March 21, 2024
Our pleasure! Thank you for this amazing review! Please let us know if there is anything else we can help you with!
Jennifer Dumitru
1 reviews US
Good product at fair price
Good product at fair price. Power meter went on sale less than 24hrs after I ordered. Wasn’t given the sale price and I think I should have been given that. They did give me a discount code to use in the future, so I feel like they at least tried to square things up.
Date of experience: November 25, 2023
Our pleasure, Jennifer! We hope you will continue to enjoy your new power meter. Let us know if there is anything else we can help you with!
Chong Yu
1 reviews US
Problem solved
Buying was easy. Canceling it was a bit hassle, a little miscommunication. They were able to resolve my issue without any problem. Thank you
Date of experience: November 14, 2023
Hi Chong, Thanks for the review. I'm sorry for any miscommunication and we appreciate you letting us work with you to get everything figured out. Please let us know if there is anything else we can do!
Armo
1 reviews US
Very quick delivery
Very quick delivery, and received prompt call backs
Date of experience: July 13, 2023
Thank you! If there is anything else we can do, please let us know! Ride safe!
Caroline Atseff
1 reviews US
Perfect replacement …
These were labeled well and contained all the pieces. These pedals seem better than my previous Assioma as they are easier to clip in. I had my bike shop put these on as I’m not mechanical at all, they were a bit disappointed that there weren’t any instructions as there were a lot of pieces. So 4 vs 5 star. I’ve done one ride so far - seem great!!!
Date of experience: May 28, 2023
Thank you so much, Caroline! Please let us know if there is anything else we can help you with! Ride safe!
Randy Wells
1 reviews US
Great customer service and fast…
Great customer service and fast shipment.
Date of experience: February 02, 2023
Thank you for the kind review, Randy! If there is anything else we can help you with! Ride safe!
Jake W
1 reviews US
Great First Set of Power Meters
Timely delivery and easy to follow setup/installation instructions. Took off a star since the auto calibration did not work but that could've been something I did incorrectly on my end. The manual calibration was very easy from the mobile app and I am already loving my first ever power meters.
Date of experience: January 08, 2023
Thanks, Jake! We are here if there is anything else we can help you with!
Clement Lee
1 reviews US
Fast Shippment
Fair price, fast shippment even during the holidays. Optional trade in the old crank you might no longer need is a bonus.
Date of experience: November 29, 2022
Thank you! If there is anything else we can do, please let us know! Ride safe!
Steve Brown
1 reviews US
Bolted on and linked to my GPS with no problems
This power2max NGeco Easton 110 BCD Road Power Meter bolted onto my Race Face crank with no issues at all. Likewise recognized by and linked to my Wahoo ELEMNT GPS with no issues. I was pleasantly surprised at how easily and quickly I had this installed and running. I'm a few rides into using this and so far no surprises. I'm quite happy with it so far, and already thinking about getting another one for a different bike. The chain line of the 5 bolt chainring I'm using with it is a little outside (~2mm) the Easton DM chainring it replaced. Should not be noticeable for Multispeed bikes. Mine is a single speed, so I made a minor adjustment to the chain line to keep it perfect.
Date of experience: August 12, 2022
Well said, Steve - thank you for this! We hope you will enjoy your new crankset and if there is anything else we can help you with, please let us know! Ride safe!
walker massie
1 reviews US
Fast shipping and easy
Fast shipping and easy
Date of experience: July 09, 2022
Thank you for this review, Walker! Please let us know if there is anything else we can do! Ride safe!
Enzo Graniello
1 reviews US
I received one pedal with the power…
I received one pedal with the power meter, i thougt the other pedal is coming to, but its wasn’t like that, how i can get the another one. Please.
Date of experience: May 13, 2022
Hi Enzo. You ordered the Favero Assioma UNO Upgrade Pedal which is what you were sent. As mentioned on our website, this is one pedal used to upgrade your UNO. If you ordered the wrong item, please contact us at [email protected] so we can assist you.
FT
1 reviews CA
Fast delivery, but costly
Received the package in a few days. Unfortunately I had to pay an extra fee which was not clear when I bought the item. The fee was for the item to cross the canadian border. It was about 80CAD, so not a small amount. Since I already paid (I think) 75USD for shipping, I assumed that was all inclusive. It would have been nice I guess to advertise that you still have to pay on top of what was already paid. Otherwise, all went very smooth.
Date of experience: March 31, 2022
Hi FT. Thanks for the review. Glad you got your order and we sure hope you enjoy it. We do include a note on emails that go to customers reminding them about duties which are an unfortunate fact of life :) Sorry if there was any confusion. If there is anything else we can do, please let us know! Thank you!
Ryan Merkley
1 reviews CA
Shipped wrong product. Fixed it fast.
UPDATED: Wrong product shipped, quick fix from service team. I was thrilled at how fast my Favero DUO pedals shipped, only to find that they sent the wrong pedals in the right box (UNO, not DUOs). Had to pay to ship them back. They've promised reimbursement for my costs on shipping and duty - so maybe this updates to a 3 or 4 depending on how fast (and if) they fix it. Update - 4 stars: Customer service was solid and fixed it fast. Shipped replacement pedals in days, which have now arrived, and reimbursed me for the cost of shipping. They still lose 1 star for the initial screw up and inconvenience, but I can only say good things about the customer service team who made it right (thanks Josh).
Date of experience: February 24, 2022
Hi Ryan. Thank you for the review. I'm sorry the wrong product was initially shipped, but we thank you for giving us the opportunity to correct this and for taking the time to leave us an updated review. We hope you enjoy the DUOs and if we are lucky enough to get your business in the future, we can promise this mistake won't happen again :) Thank you!
Joon
1 reviews KR
Thank you.
Thank you. :)
Date of experience: January 26, 2022
Thank you too, Joon. If there is anything else we can do, please let us know! Ride safe!
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At Power Meter City, we focus on ONE area only: power meters. Unlike others, we don’t deal with other bike parts, clothing, nutrition, or anything else that can distract us from what we love – yes, power meters! Our singular focus means we can offer you the best possible value, selection, advice and support.