Reviews 4.3
2,634 total
Stanislav Sheyn
1 reviews US
Recommend shopping at powermetercity
Great warranty, fast delivery description and specs very detailed on website.
Date of experience: January 01, 2022
We are glad it's all good now, and thank you for leaving us a great review still, If there is anything else we can do, don't hesitate to let us know! Ride safe!
Eddie A Barreto M
1 reviews US
Great online a services
Great online a services, it keeps what it’s offered. Great follow back
Date of experience: November 06, 2021
Hi Eddie - thank you for this awesome review! If there is anything else we can do, please let us know!
Daniela González
1 reviews MX
Your service was really good and fast…
Your service was really good and fast but I had a problem with the delivery and I can´t find my package. I am already contacting USPS. Thanks
Date of experience: March 18, 2021
Hi Daniela. Thanks for the review! Please let us know if there is anything we can do on our end to help and we absolutely will!! Thank you
mac
1 reviews US
I would buy fromthem again
The ordering process and detail emails were receved after ordering. Shipping info was sent within 24 hrs and the item received as ordered.
Date of experience: March 01, 2021
Hi Mac! Thanks for this kind review - let us know if there is anything else we can help you with!
Brent Cunha
1 reviews KY
This is the second time I've purchased…
This is the second time I've purchased from Power Meter City. I can honestly say." They are awesome". These guys know there stuff. Customer service is stop on along with the knowledge they have so you purchase the correct equipment.
Date of experience: February 20, 2021
Hi Brent! Thanks for this kind review - let us know if there is anything else we can help you with!
peter
1 reviews US
Super fast shipping
Super fast shipping! Surprised to receive the item so quickly. The only drawback was the shipping charge for a small item that almost double the cost of the item.
Date of experience: August 10, 2020
Hi Peter. Thanks for the review and for your business! It looks like you were charged $4.99, which is about as cheap as we can ship anything for, no matter the size :) Please let us know if there is anything else we can help you with!
Mike
1 reviews US
Excellent
Excellent. Fast shipping and quality item.
Date of experience: July 13, 2020
Hi Mike. Thank you for this awesome review - we really appreciate it. We also want to thank you for being a great customer. We are here if there is anything else we can do!
Michael Valleriano
1 reviews US
Thank you for the order and accepting…
Thank you for the order and accepting my return. I only wish that there was a more direct explanation on the item description that additional equipment was needed in order for this power meter to properly work.
Date of experience: June 30, 2020
Hi Michael. Thanks for the review and we are happy to take returns. Actually there is - we have a note right on the page that says a Speed Sensor is required for this product :) We are here if you need anything else. Hope you have a great day!
Andrew
1 reviews US
I would use them again
The customer service was knowledgeable and helpful with questions related to power meter fit. I was a little disappointed that I didn't receive an email saying my item was shipped. **EDIT** I DID find an email stating the item was shipped in my promotions folder after further review.** Also, the power meter arrived with the wrong chainring on it. I ordered praxis and it came with wolftooth. Customer service offered a reasonable solution but I didn't have time to accept their offer because my bike shop was waiting on the power meter to finish my build. I'd like to reiterate that they did absolutely make an attempt to fix the mistake I just didn't want to keep my bike in the way at the shop. Not a bad experience from Power Meter City but there's a little room for improvement.
Date of experience: May 27, 2020
Hi Andrew. Thanks for the review! We do send out all shipping emails of course - sometimes these go to spam, sorry for any confusion. We are happy to swap out your ring no questions asked. If there is anything else you need, just let us know. Hope you enjoy the power2max! Thanks
Brian Forhan
1 reviews US
Quick shipping on my order of a Stages…
Quick shipping on my order of a Stages Gen 3 and spindle.
Date of experience: February 24, 2020
Hi Brian. Thank you for the review. We appreciate it! We work hard on customer service and are always trying to improve the shopping experience for our customers. Please let us know if there is anything else we can help you with. Thank you!
Ron Sloan
1 reviews US
fantastically groovy
totally fantastically awesomely sweet
Date of experience: December 16, 2019
Hi Ron. Thank you for the review. We appreciate it! We work hard on customer service and are always trying to improve the shopping experience for our customers. Please let us know if there is anything else we can help you with. Thank you!
Narak
1 reviews HK
PMC provides simply the best shopping…
PMC provides simply the best shopping experience when it comes to power meters! The responses and actions were super fast and positive. One star was taken away by the snaily shipping by USPS.
Date of experience: October 31, 2019
Hi Narak. Thanks for the review and for being a great customer! Sorry that USPS delayed your package - unfortunately not much we can do about that :) Please let us know if you need anything else.
Guest
1 reviews US
They had an item I had been looking for...
I was really happy to find the item and was excited when I saw how quickly it would arrive. The downside was it took longer than expected to get to delivery company and a bit longer to arrive. Something I'll keep in mind next time, but would definitely use again.
Date of experience: October 08, 2019
Hi. Thanks for the review. It looks like your order came in on a Wednesday afternoon, shipped out first thing on Thursday and arrived in 3 business days - so pretty much right on time. I am sorry if there was some confusion around shipping time but looks like we pretty much nailed this one :) Please let us know if there is anything else you need. We're here and are always working hard to support our customers. Thank you.
Mark Westlake
1 reviews US
Friendly
Friendly, prompt service.
Date of experience: August 23, 2019
Hi Mark. Thanks for the review. We hope you enjoy the new UNOs and we are here if there is anything else that you need!
Danny Jacobs
1 reviews US
Very responsive
Very responsive, good folk, my only complaint is about the product (aeropod mount) that doesn’t come with screws for some reason. Would order from them again.
Date of experience: July 21, 2019
Hi Danny. Thanks for the updated review and sorry for any confusion on your mount. We just processed you a $20 credit back to your card as promised. Have a great rest of the week and please let us know if you need anything else.
Vilma G Bucher
1 reviews US
Great site!!
Great site, provided enough information to make an informed decision. Shipped/arrived promptly and was exactly as described.
Date of experience: May 22, 2019
Hi Vilma. Thanks for the review! Please let us know if there is anything else we can help you with.
David Sidman
1 reviews GB
My power meter was delivered to my home…
My power meter was delivered to my home quickly, unfortunately I am deployed and will not be able to use until I return. I will update later.
Date of experience: May 01, 2019
Hi David. Thanks for the review. We hope you can enjoy your power meter soon and if there is anything we can do better for you from a service front as this is a service review, please let us know! Thanks again
Joseph Ong
1 reviews SG
No hassle transaction
No hassle transaction. Helpful. Thanks
Date of experience: December 15, 2018
Hi Joseph. Thanks for leaving us a review - we really appreciate it. If there was something we could have done better, or still can do for, please let us know. We always strive to give our customers 5-star service ;) Thanks again and enjoy the weekend.
MBL
1 reviews US
Friendly, fast service
I knew what I wanted to order but the gentleman on the phone (I forget his name) went through the 3 different types of pedals they sell. I was thinking about the one of them, but then he explained a possible "negative" and that persuaded me to stick with my original purchase. Very friendly, very honest, which I appreciated. Fast service, west coast to east coast in 2-3 days. Awesome!
Date of experience: July 17, 2018
Hi MBL. Thank your for the review. I am glad we could provide you with awesome service. Good luck with your power meter.
Dave Cochell
1 reviews US
Very knowledgeable
Very knowledgeable. Great experience.
Date of experience: June 12, 2018
Hi Dave. Thanks for the review and your business! I hope you also like the PMC shirt. If there is something we can do better next time to earn a 5-Star review, please let us know. That is what we always stride for. Thanks again.
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About
At Power Meter City, we focus on ONE area only: power meters. Unlike others, we don’t deal with other bike parts, clothing, nutrition, or anything else that can distract us from what we love – yes, power meters! Our singular focus means we can offer you the best possible value, selection, advice and support.