Reviews 4.3
2,634 total
Jason Koch
1 reviews US
Good service
Good service. Good product. Only thing that could have been better would have been a little more communication since I pre-ordered a product that was not yet available and I had to wait several months without knowing exactly when it would come.
Date of experience: August 25, 2017
Hi Jason. Thank you for your review. We worked really hard to get your pre-order to you despite the fact the manufacturer moved the delivery time on us once or twice :) In any event, we hope you enjoy your new power meter and we appreciate your business.
Randy
1 reviews US
I pre-ordered a pair of Favero Assioma …
I pre-ordered a pair of Favero Assioma Duos and though they took a little longer than I wanted, they did eventually arrive in perfect condition. During the wait, I received excellent customer service. The website was good but the ability to look up orders placed with a guest account could be better.
Date of experience: August 17, 2017
Hi Randy. Thank you for the review. We work hard on customer service and are always trying to improve the shopping experience for our customers. Please let us know if there is anything else we can help you with. Thank you!
Shinsuke Kouzai
1 reviews JP
Delivery from the manufacturer was …
Delivery from the manufacturer was late, but it finally arrived. Also, there was a quick response to inquiries about the delivery date.
Date of experience: July 06, 2017
Hi Shinsuke. Thank you for your review. Sorry that your power meter was backordered. We shipped it to you as soon as we got it. We hope you enjoy it. Please let us know if there is anything else we can do!
John Woakes
1 reviews CA
They try hard to make sure you are …
They try hard to make sure you are happy. They respond when you have questions and they have a good selection. My only complaint was they charged me $25 for international postage for a small light part. I complained to them and they sent me a refund of $15 so a happy ending.
Date of experience: May 04, 2017
Hi John. Thank you for your review. Yes, we aren't happy if you're not. Our site automatically charges $25 for international shipping (usually it costs us more than this but we are happy to pay the rest ourselves), but as soon as we noticed that we could ship yours for less, we gave you a refund, without you even having to ask. That sounds like 5 star service to us :)
Mike HOFFMAN
1 reviews US
Reliable Product
The 4iiii works reliably, power data is displayed on both my Cateye and Garmin computers. As with all power meters the question is always, calibration.
Date of experience: February 08, 2017
Hi Mike. Thanks for the review. If you have any questions on calibration, or if there is anything we can help you with, please let us know. We are always striving for 5 stars! :) Thank you
David Walker
1 reviews US
Great Customer Service
I had been waiting for the MTB Assiomas for months. When I heard they were released I asked Power Meter City to notify me when they were available in the US. A few days later, when the units arrived in the US for sale, I was notified that they were available. I ordered a set and they shipped the same day and arrived in 2 days. This is typical of every time I have ordered from Power Meter City- good customer service.
Date of experience: May 14, 2024
Thank you so much for this amazing review, David. We hope you will enjoy your new power meter! We are here if there is anything else we can help you with!
James Watt
1 reviews US
Easy and fast
Bought a PM from PMC back in 2019 and another May 2024. Great selection and very good information making it easy to find the best option for my needs. Shipped the same day.
Date of experience: May 22, 2024
Our pleasure, James! Thank you for this amazing review! If there is anything else we can help you with, please let us know!
Michael McCrary
1 reviews US
Great service
I received prompt communication about the item I was interested and after purchase it was shipped quickly. I would definitely buy again.
Date of experience: May 14, 2024
Danny H.
1 reviews US
Strength in communication and order processing speed...
This was my second purchase from Power Meter City. Price was right on with the rest of the market. I appreciated their communication and the speed at which they processed my order. Thank you again.
Date of experience: May 18, 2024
Thank you so much, Danny! We appreciate this! Let us know if there is anything else we can help you with! Ride safe!
Matt Elkins
1 reviews US
Awesome customer service
Super helpful when product was running late they had the power meter company send it directly to my house! 3rd power meter I’ve bought from them now.
Date of experience: May 15, 2024
Ed
1 reviews US
Great Service
I purchased 2 power meter sets from Power Meter City and both times I found the prices fair and service exemplary. If, and when, I need another power meter, I would not hesitate purchasing from Power Meter City again.
Date of experience: May 11, 2024
Thank you, Ed. Please let us know if there is anything else we can help you with!
Joseph
1 reviews US
Dave Harris
Before I bought I spoke to Dave Harris. we spoke for some time. He was incredibly knowledgeable. I have been racing since 1976 and using PowerTap rear hubs sine the company came into existence in Boston. I wanted to move into a dual power meter and Dave really was helpful in my choice of Assioma pedals as well as talking about head units, riding bikes etc. This is what makes the difference being able to talk to someone on the other end who is knowledgeable and helpful. Great experience. Thanks
Date of experience: May 07, 2024
Our pleasure, Joseph! Thank you for this amazing review! If there is anything else we can help you with, please let us know!
SFcyclist
1 reviews US
Power Meter City delivers!
Great price on a hard-to-find item, plus lightning fast shipping and ample communication. Thank you PMC!
Date of experience: May 14, 2024
Thank you so much! We appreciate this! Let us know if there is anything else we can help you with! Ride safe!
Kit Oslin
1 reviews US
Great experience!
Easy ordering, quick delivery and easy install We do still need to figure out how to get the cap off to change the battery when that time comes. Any assistance in finding that information?
Date of experience: May 09, 2024
Thank you, Kit! We really appreciate this! Here is a link attached that will have the answer to your question: https://4iiii.zendesk.com/hc/en-us/articles/26490535281044-PRECISION-3-Battery-Cap-Installation-and-Removal-with-Safety-Clip Please let us know if there is anything else we can help you with!
Wimberg Bike Coaching LLC
1 reviews US
Great Service!
I appreciate the number of products that are offered, the advice provided, and then the fast shipping. Well done on all aspects!
Date of experience: May 21, 2024
Our pleasure, Wimberg! Thank you for this amazing review! If there is anything else we can help you with, please let us know!
Ted
1 reviews US
I've ordered many powermeters from them…
I've ordered many powermeters from them and have had excellent fast service /delivery. This time was no different.
Date of experience: May 21, 2024
Thank you so much, Ted! We appreciate this! Let us know if there is anything else we can help you with! Ride safe!
Ron De Guzman
1 reviews US
Received my hard to find 50-34…
Received my hard to find 50-34 Carbon-Ti within 2-3 days. Well-packed and as described. Reasonably / competitively priced. Will definitely buy again from Power Meter City. Excellent exchange policy. Staff are friendly and easy to work with on exchanges.
Date of experience: May 05, 2024
Our pleasure, Ron! Thank you for this amazing review! Please let us know if there is anything else we can help you with!
Chris Worchel
1 reviews US
Very Knowledgeable Staff!!!
The crew at Power Meter City took the time to answer ALL of my questions, which I had many. I was looking to add a power meter to my Specialized Epic 8. The bike was just released as well as the GX Transmission so there was little info on getting a power meter to fit. They provided me with all the necessary information to help me make a decision. Once I finally did, however, I found out they had (in stock) the Favero Assioma Mx-2 power pedals. (Which at the time I ordered them they were next to impossible to find in the USA). SO…I ordered those and am absolutely thrilled with my purchase and interaction with Power Meter City!!
Date of experience: May 15, 2024
We appreciate this, Chris! It was a pleasure doing business with you too. Please let us know if there is anything else we can help you with!
Andrew Ernest
1 reviews US
Wicked fast delivery
I ordered the Favero Assioma DUO Power Meter Pedals and couldn’t be happier with the purchasing experience. The price was in the ballpark of either sites, I think a few dollars cheaper actually. Best of all, I ordered the pedals in the afternoon on a Wednesday and by Friday afternoon, I received the pedals at my front door. You simply can’t beat that kind of service, top notch!
Date of experience: May 11, 2024
Thank you so much, Andrew! We appreciate this! Let us know if there is anything else we can help you with! Ride safe!
mike moore
1 reviews US
I am building a Specialized Epic and…
I am building a Specialized Epic and ordered the Sram XX Powermeter Spindle crankset. I ordered this particular set because I like to run oval chain rings; I also recently purchased an Alugear Aero Oval from PMC. Without saying the products will be great when my bike is complete. However, as always PMC is nothing but amazing! The cranks arrived next day, the chain ring took two days. Everything was secure and the great thing is that PMC treats its patrons with the utmost care and professionalism. I always feel looked after and know that I can ask questions and receive real application responses as opposed to marketing jargon. Thanks so much!
Date of experience: May 02, 2024
We appreciate this, Mike! It was a pleasure doing business with you too. Please let us know if there is anything else we can help you with!
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At Power Meter City, we focus on ONE area only: power meters. Unlike others, we don’t deal with other bike parts, clothing, nutrition, or anything else that can distract us from what we love – yes, power meters! Our singular focus means we can offer you the best possible value, selection, advice and support.