A
Andrew
US
Review
Review of Power Meter City
A
Andrew
US
May 27, 2020
I would use them again
The customer service was knowledgeable and helpful with questions related to power meter fit. I was a little disappointed that I didn't receive an email saying my item was shipped. **EDIT** I DID find an email stating the item was shipped in my promotions folder after further review.**
Also, the power meter arrived with the wrong chainring on it. I ordered praxis and it came with wolftooth. Customer service offered a reasonable solution but I didn't have time to accept their offer because my bike shop was waiting on the power meter to finish my build. I'd like to reiterate that they did absolutely make an attempt to fix the mistake I just didn't want to keep my bike in the way at the shop.
Not a bad experience from Power Meter City but there's a little room for improvement.
Receipt photo:
Date of experiance: May 27, 2020