Reviews 3.5
2,666 total
Jerrie
1 reviews US
Diamond Tennis Bracelet
The clasp on the diamond tennis bracelet would not open.
Date of experience: October 17, 2022
Thank you, Jerrie! Thank you for reaching out. We have sent you an email regarding this. Please have a look at it.
Leila Malicoat
1 reviews US
The bracelet clasp was done in poor…
The bracelet clasp was done in poor quality. It dies not clasp at all
Date of experience: October 14, 2022
Thank you, Leila! We have sent you an email regarding this issue.
Barb Young
1 reviews US
I purchased a diamond tennis bracelet
I purchased a diamond tennis bracelet. I sent a complaint stating it was defective at the clasp. This was over a week ago and have not received a reply.
Date of experience: October 07, 2022
Hello Barb! Sorry we might have missed your email. We will get back to you on this immediately.
Ruth A Lord
1 reviews US
I am very unhappy
I am very unhappy, the earrings didn't meet what I was paying for. I sent them back and have not gotten my money back. They were returned, and I have proof from the post office that you got them on the 3rd of Oct. 2022. Please credit my card or send me a check. Thank you Ruth Lord
Date of experience: October 03, 2022
Hello Ruth! We had already initiated the refund and have sent you the email regarding the same.
Dorothy Widdowson
1 reviews US
The earrings were trash
The earrings were trash! I’m just waiting for my credits back to my American Express account !! When the deal sounds too good to be true??? It id
Date of experience: October 12, 2022
Thank you, Dorothy! Sorry the product did not meet your expectations. Once we receive the product, we will initiate the refund.
Alfredo Olavarria
1 reviews US
I haven’t received my package and it’s…
I haven’t received my package and it’s showing delivered
Date of experience: October 09, 2022
Thank you, Alfredo! Usually, Wish Master makes 3 attempts to deliver the product. We have emailed you regarding this. Please let us know once you receive the product.
Jeanette King
1 reviews US
Everything you see is not
09/17/22 3000574731. I bought 2 silver necklaces from you and both times the chains have changed colors. I end up having to buy two new silver chains. The necklace with halo and wings didn't match the picture at all. It thin as paper if not thinner. You would think for that about of money (which I know is that a lot) I expected a better quality. That why I don't buy your earrings anymore the same reason changed colors. I might get a better going to family's dollars. I am 64 and I still living and learning. The other order 03/03/22 3000558758 Thank you
Date of experience: September 17, 2022
Sorry the product did not meet your expectations. We can provide you with a replacement.
Kristine Karolewski
1 reviews US
The color of this gem was not London…
The color of this gem was not London blue. This is what was advertised. If I wanted the dark blue of a sapphire that’s what I would have ordered. Disappointed.
Date of experience: September 27, 2022
Sorry the product did not meet your expectations. We can provide you with better options. Do write us back on [email protected]
Gwendolyn Charles
1 reviews US
You get what you pay for!
You get what you pay for, these earrings were very cloudy, not even worth what I paid for them, sending them back.
Date of experience: September 17, 2022
Sorry the product did not meet your expectations. We have a better-quality product too.
Marilyn Recto
1 reviews US
have contacted them by email on…
have contacted them by email on 09-22-22 that I haven't received my order on 09-12-2022 and nobody haven't got back with me.
Date of experience: September 12, 2022
Omg, we are so sorry. we might have lost your email. Thank you for letting us know.
Paula Fitzgerald
1 reviews US
I loved my ring but 1 week after…
I loved my ring but 1 week after wearing it a stone fell out! VERY DISAPPOINTED! Will not purchase again.
Date of experience: September 18, 2022
We are sorry that happened to you. We had offered you to provide the replacement. We are still awaiting your response.
RLMS
1 reviews US
The diamond earrings I purchased were…
The diamond earrings I purchased were so cloudy they looked like opals. Waste of money
Date of experience: September 01, 2022
Sorry the product did not meet your expectations.
Gail D Funderlic
1 reviews US
The earrings are nothing like pictured
The earrings are nothing like pictured. They are so small and as a result are barely noticeable. A total disappointment!!
Date of experience: September 01, 2022
Sorry the product did not meet your expectations. Please help us improve by writing us on [email protected].
Kenneth McAlpine
1 reviews US
Day I received my product ur price went…
Day I received my product ur price went down $200 not fair to me ur product was wonderful but I deserve the same deal
Date of experience: September 08, 2022
Sorry the prices are dynamic. If you would have contacted us we would have provided the difference amount.
Juanita Campbell
1 reviews US
I recently emailed you regarding a…
I recently emailed you regarding a return and never received any response. In the past I was always able to print a return label. So instead, I used the return address on the original label. I will be mailing it tomorrow. Thank you.
Date of experience: September 01, 2022
Thank you for your feedback
Kimberly Russell
1 reviews US
These are very small can not really see…
These are very small can not really see them
Date of experience: September 01, 2022
Sorry the product did not meet your expectations. We can provide you with the replacement. Do write us on [email protected]
Marianna Gonzales
1 reviews US
I have sent it back
I have sent it back. the errings would never be for a grow up they were for a little girl.If I bought them for my 7 year grandaught. pretty if they were bigger
Date of experience: September 12, 2022
Sorry the product did not meet your expectations.
cindy botwick
1 reviews US
i ordered the evil eye necklace at 40%…
i ordered the evil eye necklace at 40% off. the next day i get an email with a 60% off offer. of course because you want me to order more but all you really did was lose a customer. very bad business and i will let people know it - don't order anything because tomorrow it will be cheaper!
Date of experience: September 12, 2022
Prices are dynamic and we have offers coming up every week. We believe to provide best quality products in best prices. Usually, we do provide price difference based on the situation if you notify us on [email protected]
Samantha Simpson
1 reviews US
So far I don't have a issue with the…
So far I don't have a issue with the necklace, but I do have a issue with the company's customer service. I have emailed 3 times over the past week, but have not got any response. You offer Reward points however mine didn't register for some reason.
Date of experience: September 08, 2022
Sorry for the trouble caused. We might have missed your email. We will get back to you regarding this on email.
Real customer
1 reviews US
You want honest
You want honest, OK. I was a happy customer for years, but recently I purchased diamond earrings that were not as advertised! I inquired to return, and Netaya advised no free shipping unless the product is defective.. you tell me is wrong earrings and poor quality defective? Less than one star!
Date of experience: September 03, 2022
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MAKING YOU SHINE SINCE 1999. For over 20 years, Netaya has crafted exceptional fine jewelry at the most affordable prices. Each piece is designed using only sustainably sourced metals, diamonds and gemstones. And by eliminating middlemen and traditional mark-ups — Netaya jewelry gives you more sparkle at a greater value.