Reviews 3.5
2,666 total
LA Cronin
1 reviews US
Not Good Quality
I wore this bracelet ONCE and diamond fell out! I am so upset!
Date of experience: November 29, 2022
Hi Leigh, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
Peggy Layne
1 reviews US
The ring was damaged
The ring was damaged, one stone rolling around box, when I received it and I was told to send it back and they would get a new one sent to me. I have to pay to return a damaged ring. Not good customer service. I won’t be shopping with you any more.
Date of experience: November 28, 2022
Hi Peggy, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
Helen Shweky
1 reviews US
Earings missing stones...and not of…
Earings missing stones...and not of quality usually get
Date of experience: November 23, 2022
Phinesia Jones
1 reviews US
I returned a ring on November 14th
I returned a ring on November 14th, and I haven't got an email or anything to let me know the status, I'm getting very worried at this point. I've been calling everyday, no one ever answers, I need my money refunded or my ring sent back in a size 7.
Date of experience: November 14, 2022
Dawn Jule
1 reviews US
My 1 earring is damaged it’s not…
My 1 earring is damaged it’s not locking how do I get this problem solved
Date of experience: November 22, 2022
Karen LaPointe
1 reviews US
I never received my earrings that said…
I never received my earrings that said they were on the way. Order# 3000579868. Please let me know why and if I can get a refund? Needed them for a special gift!
Date of experience: November 19, 2022
Laurie Spengler
1 reviews US
The photo on the advertisement for the…
The photo on the advertisement for the 1/2 c diamond earrings was a mis-representation of the actual product. The earrings looked like rock salt, without luster or sparkle. Very disappointing.
Date of experience: November 10, 2022
Mo
1 reviews US
Deceptive Photograph The photograph of the item on the…
The photograph of the item on the website is not a real representation of the item. The photograph far exceeds the actual received item.
Date of experience: November 12, 2022
Dana Bolton
1 reviews US
Received & was broken!!
Received & was broken!!! Very disappointed!! Have sent back & waiting on exchange
Date of experience: November 03, 2022
cormey
1 reviews US
Very small
Very small. Picture deceiving
Date of experience: November 03, 2022
Rita Kauk
1 reviews US
The blue sapphire has scratches
The blue sapphire has scratches
Date of experience: October 31, 2022
Carol B
1 reviews US
Very poor quality of the earrings
Very poor quality of the earrings. Should have read description more closely. Diamonds were white not clear, no sparkle. Fortunately, return policy is easy. We’ll see how long it takes for the refund to show up Return policy was easy and once USPS delivered the package, refund was in my account in 4 hours
Date of experience: October 31, 2022
Mariana Dimitrova
1 reviews US
Disappointed
The earrings I got are way smaller than on the picture. They are very small. You have to post real pictures. Also, they are not shiny
Date of experience: November 03, 2022
Hello Mariana! Sorry for the trouble caused. We have sent you an email regarding this issue.
Claudia Moore
1 reviews US
Didappointed
Honestly, I know that I ordered half carat studs, but my order showed up 1/4 carat. I now have these and I can’t give them to my sisters, I would be embarrassed. If you have a really good 1/2 carat stud sale it would be great if you could send me a heads up. I am not looking for charity, I am happy to pay $350 each. I guess I will keep the tiny ones for my great nieces when they get their ears pierced. I have been very pleased about every other purchase I have made. Thanks, hope you can help with a nice sale!
Date of experience: October 15, 2022
Hello Claudia! Sorry for the trouble caused. We have sent you the information regarding the stud on your email.
CrucialOdin
1 reviews US
Garbage quality
Garbage quality. Don't waste your time
Date of experience: October 29, 2022
Hello Anthony! Sorry you feel that way. We have sent you an email regarding this issue.
ABIN ODATTIL
1 reviews US
Don’t buy
They send it, but glorified fashion jewelry I am going to send it back, very poor, Iam a guy, even I thought it stocked
Date of experience: November 01, 2022
Hello Abin! We have sent you an email regarding this issue in order for us to understand you better.
grace jun
1 reviews US
Totally different with item picture.
Totally different with item picture. I was very disappointed. It is hard to return, I just keep it, but I'm not wearing it. I'm very upset.
Date of experience: October 22, 2022
Hello Grace! Sorry the product was not as expected by you. We have sent you an email regarding this issue.
Janet Murdock
1 reviews US
It was so small
It was so small. The picture misrepresents how microscopic it is. They would look good on a small child.
Date of experience: October 24, 2022
Hello Janet! Sorry for the trouble caused. We have sent you an email regarding this.
Lorretta b.
1 reviews US
Cheap, unwearable and no where near advertised carat size
The blue earrings look cheap and are ‘child sized’. The stone is not clear. I will never wear them. The amethyst earrings, (if it’s even a genuine gemstone), are supposed to be over two carats total. Put the stones together and MAYBE it’s one carat! The wire is so short, with no backing included, they will probably fall off. I will not wear these either. I am very unhappy with this purchase.
Date of experience: October 25, 2022
Hello Lorretta! Sorry to disappoint you, we have sent you an email concerning this issue.
Hoiman Yip
1 reviews US
I paid for their fault
This is the first time to buy from Netaya, and the item is the bad quality one, when I ask for refund , but I need to pay the shipping fee!!!!!!!!!!!!!
Date of experience: October 24, 2022
Hello Hoiman! sorry for the trouble caused. Please write us at [email protected]
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MAKING YOU SHINE SINCE 1999. For over 20 years, Netaya has crafted exceptional fine jewelry at the most affordable prices. Each piece is designed using only sustainably sourced metals, diamonds and gemstones. And by eliminating middlemen and traditional mark-ups — Netaya jewelry gives you more sparkle at a greater value.