Reviews 3.5
2,666 total
chuck
1 reviews US
Low quality
Very, very low quality of diamond. So cloudy with zero sparkle. These were not worth $20.
Date of experience: December 06, 2023
Armando Garcia
1 reviews US
Junk
You gave me junk not worth my money
Date of experience: December 06, 2023
Damon Moore
1 reviews US
Did not like the quality
Did not like the quality
Date of experience: December 06, 2023
therealDGE
1 reviews US
customer service-non existent: product, lovely!
My earrings have an issue with one of the screwbacks, I reached out and still have not gotten a response. The 2 ct diamond earrings are perfect for the price I paid, but the customer service for the issue i am having has been non-existent. I received this survey to give a review, but no resolution to replace the bad earring post.
Date of experience: December 04, 2023
Sharon Dobard
1 reviews US
I think it’s too cloudy and poorly cut
I think it’s too cloudy and poorly cut. I am returning them!
Date of experience: December 01, 2023
Jennifer
1 reviews US
1 carat diamond studs
I paid for 1 carat diamond studs, upon opening the box I thought they would be beautiful and sparkle. I am not satisfied one bit, the earrings were so cloudy they reminded me of super foggy headlights!!
Date of experience: December 02, 2023
LAU
1 reviews US
Terrible “sapphire” stone quality
Terrible “sapphire” stone quality. I didn’t think it would look so dull. They are much smaller than expected.
Date of experience: December 01, 2023
Mary Yancey
1 reviews US
The earrings were broken.
The earrings were broken.
Date of experience: November 27, 2023
RICK CAROWAY
1 reviews US
I have tried to contact this company…
I have tried yo contact this company twice via email about a defective pair of 0.75 carat diamond earrings. No communication from Netaya about my issue.
Date of experience: November 25, 2023
MR HEATH WALL
1 reviews US
I ordered a ring
I ordered a ring, payed for it. Then was notified that they didn't have it. So, so far, not a good experience.
Date of experience: November 25, 2023
Leah Vlassich
1 reviews US
Absolutely Horrible!!!!
My mother in law (Deanna) and I got not 1 but 2 pair of .75carat diamond earrings,,, and I got some other things. And both of our pair of .75 diamond studs are TERRIBLE looking!!! Cloudy, absolutely NO SPARKLE! And to top this all off we have sent emails and called the supposed number and left messages!!! Someone better get back to me about this ASAP!!!!
Date of experience: November 24, 2023
Deanna Vlassich
1 reviews US
Don’t buy them
Don’t buy them it does say J but when they came you couldn’t even tell they are diamonds. They are so cloudy they look like cotton balls I have emailed them 4 times never heard a thing back I have called left messages nothing. I ordered 2 pr. My daughter ordered 2 pr because I told her about how good this company is. Never again hers are actually worse than mine. The local jewelers said for a supposed to be J he won’t even give them a M I will never buy from them again
Date of experience: November 23, 2023
Danyale
1 reviews US
Had not worn yet
I got diamond earrings and the diamond fell out of one will have to return or exchange very upset did not get to wear just got them.
Date of experience: November 23, 2023
Wendy K Voronyak
1 reviews US
The package was ripped open and was…
The package was ripped open and was empty! I did not receive my ring😔
Date of experience: November 17, 2023
Kelly Clark
1 reviews US
Do e with company
Ordered 3 items that all matched. Earrings arrived with one broken and unusable. I sent email as per website instructions for customer service and have yet to hear back
Date of experience: November 11, 2023
Tom Humphrey
1 reviews US
I have contact them several time about the broken ear ring
I have contact them several time about the broken ear ring They said a picture and I did still nothing
Date of experience: November 11, 2023
Glen Holverson
1 reviews US
ill never order from your company again
ill never order from your company again
Date of experience: November 07, 2023
Debora Mcdurham
1 reviews US
Ordered a size 10 and got a much…
Ordered a size 10 and got a much smaller size. Order should never have gone through if you didn’t have the size I ordered.
Date of experience: November 06, 2023
Dear, Thank you for sharing your experience with us. We apologize for any inconvenience caused and are sorry to hear that your experience did not meet your expectations. We appreciate your feedback and will do our best to improve our service.
Elizabeth Harden
1 reviews US
I order a 3 piece set but the ring size…
I order a 3 piece set but the ring size was to small, so following directions to send back. Now I'm still trying to find information if they received the package. the tracking number is not tracking so I don't know if the received the package or not now I'm out my hard earned money with no one to really to reach out to. Not good service business.
Date of experience: October 07, 2023
Dear, Thank you for sharing your experience with us. We apologize for any inconvenience caused and are sorry to hear that your experience did not meet your expectations. We appreciate your feedback and will do our best to improve our service. Our team will reach out to you soon to learn more about your experience and work towards finding a resolution.
Vicki Camden
1 reviews US
I ordered a ring and paid for it and…
I ordered a ring and paid for it and the post office said they delivered it, I never did receive it. I would think you insured your items in the mail. Now I have no ring and have paid you $148.00
Date of experience: September 29, 2023
Dear Vicki, Thank you for sharing your experience with us. We apologize for any inconvenience caused and are sorry to hear that your experience did not meet your expectations. We appreciate your feedback and will do our best to improve our service. Our team will reach out to you soon to learn more about your experience and work towards finding a resolution.
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About
MAKING YOU SHINE SINCE 1999. For over 20 years, Netaya has crafted exceptional fine jewelry at the most affordable prices. Each piece is designed using only sustainably sourced metals, diamonds and gemstones. And by eliminating middlemen and traditional mark-ups — Netaya jewelry gives you more sparkle at a greater value.