Reviews 3.5
2,666 total
Tim Laskowski
1 reviews US
Received the 1/2 carat earrings and…lasted only a week before the back of the earring feel off and is now lost
Received the 1/2 carat earrings and gave them to my wife about a week ago...My wife said that the earrings back were not very secure (felt loose) and in the first week of wearing she already had the back of the earring fall off and is now lost. As you can imagine not happy with the product
Date of experience: December 28, 2022
Kim Jones
1 reviews US
I never ordered or received any items…
I never ordered or received any items someone hacked this!
Date of experience: January 26, 2023
Johanna RoldanEdwards
1 reviews US
The latch to close the earrings are not…
The latch to close the earrings are not surcure they fall out randomly luckily I haven't lost them yet. I recommend no earring buying from here.
Date of experience: February 03, 2023
Sharon Santana
1 reviews US
These were replacing my first order…
These were replacing my first order which was broken when received and these also were broken in the same way when received.
Date of experience: January 31, 2023
Nicole Guilmino
1 reviews US
The three stones were not the same…
The three stones were not the same colors.
Date of experience: January 03, 2023
Donald Clark
1 reviews US
Never received Diamond Pendant Necklace.
Never received Diamond Pendant Necklace.
Date of experience: January 07, 2023
thomas
1 reviews US
I still have not received my order and…
I still have not received my order and it was supposed to be delivered by Christmas. I still have not heard from anyone. This is horrible.
Date of experience: December 22, 2022
Hi Thomas, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
J Schanz
1 reviews US
Started out strong. BUYER BEWARE.
Started out strong. I paid for expedited shipping and the diamond stud earrings arrived quickly. Upon opening the box there was no certificate with the earrings, nor did the settings have screw backs, as all of the earrings on the website have. I immediately sent an email and have even called several times. I have yet to get a response back. Starting to feel like a scam. I’m going to have to take the earrings to get appraised now just to give myself peace of mind. Buyer beware
Date of experience: December 25, 2022
Hi, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
mark bramfeld
1 reviews US
The picture made it look much larger
The picture made it look much larger. I did not even give it to her.
Date of experience: December 27, 2022
Hi Mark, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
JEFF JOHNSON
1 reviews US
Cloudy not as described.
Cloudy not as described.
Date of experience: December 22, 2022
Hi Jeff, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
Norma Amador
1 reviews US
No sparkle
The diamonds I got were very dull and had no sparkle.
Date of experience: December 16, 2022
Hi Norma, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
ANN THOMAS
1 reviews US
The quality of the diamonds studs very…
The quality of the diamonds studs very cloudy and poor and the Infor of the quality of the diamonds were very misleading
Date of experience: December 16, 2022
Hi Ann, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
Brian Mobley
1 reviews US
Bad earrings
The earnings looked like nothing like the picture. Very disappointed in them. Will never purchase anything from this company again.
Date of experience: December 14, 2022
Hi Brian, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
Robert Martzahl
1 reviews US
I didn't receive anything
I didn't receive anything. And you tell me to contact the US postal office. And there not helping me. I paid you 199.00 and got nothing you need to take responsibility for getting the package to me .
Date of experience: December 05, 2022
Hi Robert, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
lori spangler
1 reviews US
Diamond earrings were never received
Diamond earrings were never received. $1000 earrings sent without signature confirmation and supposedly left at my front door while no one was home.
Date of experience: December 03, 2022
Hi Lori, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
Ruth Cohen
1 reviews US
First of all youYou asked sent me earrings that…
First of all you sent me earrings that didn't have any color when I ordered green. Then you ask for your inferior product back before I get my actual piece of jewelry that I already paid for which means I don't get replacement until you get your wrong product back. So now you are holding my money and my earrings. I wrote a note to you guys to say you should just send me my earrings and then if they are right I will send you back your incorrect piece like amazon does. But frankly for the delay and mistake I think since you don't even sell a clear pair that you should just say I am sorry and enjoy those as well with our apologies for the mistake but you haven't acknowledged the note. Don't you check your pieces before they go out to make sure there are no mistakes? What ever happened to quality control or were you hoping I was just going to accept something I didn't order at a cost to me. Now you have me write this review of you more time out of my life. Please just send me the green earrings you have seen a photo of what I got it is not what I ordered but tell me that you will bwe sending mine out today and please enjoy those on the house.
Date of experience: December 05, 2022
Jackie Robinson
1 reviews US
Get what you pay for. Poor quality
I have never seen a more cloudy poor quality diamonds.
Date of experience: December 02, 2022
Hi Jackie, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
Doris Deaver
1 reviews US
Faulty earring clasps.
The hoop earring’s clasps aren’t connecting very well at all. I don’t particularly care to have to pay for return postage, so I decided to try to use the pliers to squeeze the base where they are supposed to be connecting to; to see if that would help it stay connected better when wearing. But, I just don’t think it will be holding while wearing. I would have to be very careful when wearing. That’s why I’m giving just one star. I’ve purchased many items without any problems until now. Thank you, Doris Deaver
Date of experience: December 01, 2022
Hi Doris, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
Anna Shuler
1 reviews US
I sent back the order to you and am not…
I sent back the order to you and am not getting any response from you on the phone or through email I sent you a copy of the text I received from the postal service about the delivery of said order and received the response that you didn't receive it on your end I don't know what to think about your company and I will make sure I tell anyone that is looking into ordering from you that you must be a scammer because I can't get any help from you thankfully I ordered through afterpay and will cancel my bank account with them if I get know farther assistance from them
Date of experience: November 21, 2022
Hi Anna, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
Sharon Kaz
1 reviews US
The code did not reduce the price of my…
The code did not reduce the price of my purchase. I never would have ordered the bracelet had I known that. I tried and tried to correct that, to no avail. I feel taken advantage of. Sharon Kaz
Date of experience: November 22, 2022
Hi Sharon, We're really sorry for your experience. This shouldn't have happened. Be assured that we've taken a note of your feedback. Our team will get in touch and make this right for you.
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About
MAKING YOU SHINE SINCE 1999. For over 20 years, Netaya has crafted exceptional fine jewelry at the most affordable prices. Each piece is designed using only sustainably sourced metals, diamonds and gemstones. And by eliminating middlemen and traditional mark-ups — Netaya jewelry gives you more sparkle at a greater value.