Reviews 3.7
854 total
Nadine
1 reviews US
Quick and Efficient!
Quick, efficient and super knowledgeable. Guided me through the process and made it super stress free.
Date of experience: July 19, 2023
Fantastic! Thanks for sharing your experience, Nadine!
Cody Sherrill
1 reviews US
Ryan is awesome!!!
Ryan is awesome!!!
Date of experience: July 13, 2023
Great to hear! Thanks for sharing, Cody!
Erik Landstrom
1 reviews US
Mary VandeVelde the MVP
Mary VandeVelde was an absolute God-send with Mutual of Omaha. She took us on as clients over a weekend on a referral from a friend of ours when we were in what we felt was a time of crisis in our home buying experience - Mary kindly spoke with us and immediately took us under her wing and made for the smoothest loan approval closing process we could have asked for with the correct loan that we saw fit for our situation that Mary was able to get us where a competitor was not. Mary provided constant and incredibly effective communication throughout the entire process from day 1. We will be recommending Mary to all of our friends and family looking for a lender in their home buying - we have nothing but good things we can say about Mary and her team throughout our entire time with Mutual of Omaha. We cannot thank Mary enough for all of her hard work and patience with us as we now are proud to call ourselves first-time homeowners thanks to Mary.
Date of experience: July 14, 2023
This is so fantastic to hear! Thanks for sharing your experience, Erik!
Mark
1 reviews US
Great communication and fast response.
Great communication and fast response.
Date of experience: July 22, 2023
Wonderful! Thanks for sharing, Mark!
Christina Knisley
1 reviews US
My broker
My broker, Jeremy Tarwater, has been amazing from the start. It was evident that he was invested in the outcome of my house purchase and cared about my family, not just a paycheck. That made all the difference in his customer service. He took the time to get to know us and was an ally throughout the entire process. I wish more businesses understood the value of customer relationships as much as Mr. Tarwater does.
Date of experience: July 23, 2023
That's great! Thanks so much for sharing your experience, Christina!
Sharon Abdin
1 reviews US
Great customer service
Though we are not able to purchase a home at this time, Eli was amazing and so knowledgeable about the whole process. We will contact him when we are better prepared!
Date of experience: July 20, 2023
We're so glad your experience with Eli was amazing! Thanks so much for sharing, Sharon!
Matthew Jones
1 reviews US
Made it easy for me to get loan approved.
Made it easy for me to get my loan approved and work with me through the process..
Date of experience: July 20, 2023
Fantastic! Thanks for sharing, Matthew!
Destiny Earl
1 reviews US
Very effective and speedy communication.
Very effective and speedy communication.
Date of experience: July 27, 2023
Wonderful! Thanks for sharing your experience, Destiny!
Misty S. Tarrant
1 reviews US
Easy to use
Easy to use, kind and informative. Would highly recommend them!!
Date of experience: July 28, 2023
Fantastic! Thanks so much for sharing, Misty!
Mary Sullivan
1 reviews US
Adrian and his assistance
Adrian and his assistance
Date of experience: July 30, 2023
Thanks so much for the 5-star review, Mary!
Henry Bulaya
1 reviews ZM
I was trying to find a provider
I was trying to find a provider, Now it eazy for me
Date of experience: August 02, 2023
Wonderful to hear! Thanks for sharing your experience, Henry!
Raul Martinez
1 reviews US
Shawn
Shawn, was very informative and kept us informed. Unfortunately we did not reached an agreement with the seller, we will definitely recommend Mutual of Omaha mortgage to all our friends. The experience was very pleasant no haggle always looking out for his customer the way it should always be.
Date of experience: August 03, 2023
We're so glad you would recommend Mutual of Omaha Mortgage, Raul! Thanks so much for sharing!
Juan Olmeda
1 reviews US
JT was great and very informative and…
JT was great and very informative and professional
Date of experience: August 03, 2023
Wonderful to hear! Thanks for sharing, Juan!
Treasa Danbury
1 reviews US
Working with Jeremy Tarwater was a…
Working with Jeremy Tarwater was a truly wonderful experience he was thoughtful and understood the need to move ,loved working with him he deserves a 5 star rating
Date of experience: August 05, 2023
Fantastic! Thanks for sharing your experience, Treasa!
Asghar Masoumzadeh
1 reviews AU
Not recommended
Aggressive approach, high rates, racist loan officer.
Date of experience: August 02, 2023
Hi Asghar. We're so sorry that your experience with Mutual of Omaha Mortgage was not what you had expected. We are looking into this situation, and we will review the recordings to use this as a training opportunity.
Alexis Gallegos
1 reviews US
The process was very user friendly
The process was very user friendly. The loan officer was very prompt to reach out and very friendly and professional.
Date of experience: August 09, 2023
Wonderful to hear! Thanks for sharing, Alexis!
Rikenkumar Shah
1 reviews US
Totally Disaster
Totally Disaster, Misguided Single family vs Multifamiy Calculations for Mortgage Rates and it costed me very high price to me
Date of experience: August 11, 2023
Hi Rikenkumar. We're sorry that your experience with Mutual of Omaha Mortgage was not what you had hoped. If you would like to provide some more information so that we can look into this further, feel free to contact our Customer Service Team at [email protected]
Joseph Rojas
1 reviews US
Service at it's finest!
Jim Scheffler and his team were instrumental during the prequalification and application process. He informed us of all the available programs that were out there and answered any question we had right away. We had wanted to make an offer on a property over a weekend and he was able to get us the information that we needed that same day. This is service at it's finest!
Date of experience: August 12, 2023
Fantastic to hear! Thanks for sharing, Joseph!
Randy Schultz
1 reviews US
Anwar made it very simple
Anwar made it very simple
Date of experience: August 15, 2023
Fantastic to hear! Thanks so much for sharing, Randy!
Michelle Farley
1 reviews US
Brandon is a great and professional…
Brandon is a great and professional person. He knows his job and he is good at it. I am so glad that I found him to handle mortgage. Keep up the good work, Brandon.
Date of experience: August 16, 2023
Wonderful to hear! Thanks for sharing, Michelle!
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About
The Mutual of Omaha Insurance Company has been helping customers since 1909. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. And, like our customers, we thrive on relationships and building genuine, enduring connections. As a Mutual company our focus isn’t about increasing share prices. It’s helping customers reach their financial goals. What that means if you’re considering a new home purchase or refinance, you can feel secure knowing Mutual of Omaha Mortgage exists solely to do right by our customers, every time. We understand that to some companies a loan is a loan is a loan. That’s not us and it’ll never be. Buying (or refinancing) a house is more than a financial decision. It’s the promise of a life you want to build and the memories you want to make. And that’s why before we talk home loan solutions, we focus on you and your needs.