Reviews 4.2
557 total
LB
1 reviews US
Only trustworthy shop in town
Great customer service and bike service/repair. It's frustrating when you spend $100 for a tune-up and find out on your next ride the repair wasn't done correctly. This never happens at Folsom Bike/EDH Bike & Tri.
Date of experience: July 03, 2018
WENDY APPLEBY
1 reviews US
First class service from the moment you…
First class service from the moment you enter the store. I bought my Trek Cross Rip ebike there and I was well taken care of from start to finish. They even took my old rack off and put the new rack on my vehicle. When I am in the area riding in the area,they have recharged my battery while I was having coffee next door.
Date of experience: July 03, 2018
LURA FRANZELLA
1 reviews US
Bought Thule Bike Rack
Bought Thule Bike Rack. Would have been nice if customer service representative had explained that a child bike, which I also purchased, would not fit without adapter. Ordered adapter, which needed to be shipped from Folsom store - with daily delivery. Waited 2 days, went back to store, no follow up on there part. Canceled my order. Purchased from another local store.
Date of experience: July 03, 2018
DLAFON
1 reviews US
These guys know their stuff
These guys know their stuff, the mechanics are top-notch and I trust them completely to give me straight answers and fix it right the first time. I've been coming here exclusively for sales and service since they opened.
Date of experience: July 03, 2018
Thank you for your review! We very much appreciate your feedback and look forward to seeing you in-store again soon.
ROY GRIFFITH
1 reviews US
Folsom bike always rocks
Folsom bike always rocks
Date of experience: July 03, 2018
JOE QUALLS
1 reviews US
Just love Folsom bike I'm a fairly new…
Just love Folsom bike I'm a fairly new Rider with an organization called project hero and their staff is always so friendly and willing to show me what I need I've been to both of their stores would highly recommend this place to anyone
Date of experience: July 03, 2018
JENNIFER CUMMINGS
1 reviews US
Purchased my daughters first bike a…
Purchased my daughters first bike a glider and my sons official big kid bike. Staff was friendly and helpful.
Date of experience: July 03, 2018
GABRIEL PFEIFFER
1 reviews US
Wish I could do zero
Wish I could do zero. Sick of having to prove MSRP just to get MSRPricing...
Date of experience: July 03, 2018
GAELLE MERCHANT
1 reviews US
Fast and efficient
Fast and efficient
Date of experience: July 03, 2018
NANCY BADRIGIAN
1 reviews US
I called Folsom bike and spoke with Andrew Nel.
I called Folsom bike and spoke with Andrew Nel. Andrew was able to make the transaction to buy my Blue Trek FX 3 so easy over the phone. He also helped me get fitted for the bike and helped with accessories . Andrew also helped me safely load my bike into a trailer attached to my car. It was a 6 hour trip to purchase this bike, which was well worth the drive . I highly recommend this bike shop , but have to say Andrew Nel went beyond customer service to assist me.
Date of experience: July 03, 2018
Hi Nancy, we are so glad we were able to help you with your new Trek FX 3. We look forward to seeing you again soon.
Gary
1 reviews US
Knowledgeable staff and supply of items…
Knowledgeable staff and supply of items needed or the ability to get .
Date of experience: July 03, 2018
DEAN
1 reviews US
Friendly service and great…
Friendly service and great knowledgeable staff They make sure you get what you want. No pressure. #weselllfun is the tag line and couldn’t be truer
Date of experience: July 03, 2018
BRUCE CHAMPION
1 reviews US
Best shop ever!
Best shop ever!
Date of experience: July 03, 2018
DAVE KALEMBA
1 reviews US
Excellent Product Knowledge and Service
A cyclist’s bike shop that provides fantastic product support and recognizes my need to get back on the road - quickly (with a service appointment). Other shops want me to drop off the bike and they will work on it at their convenience - not Folsom Bike.
Date of experience: July 04, 2018
JAMES
1 reviews US
Ask yourself
Ask yourself: why might someone travel nearly 30 miles to a bike shop? I’m going to say it’s because they a) stock great products, and b) provide excellent customer service. It also certainly does not hurt that there’s a place to stop and rest during a ride.
Date of experience: July 04, 2018
DANNY ANKLAM
1 reviews US
Best bike shop in the county!
Best bike shop in the county!
Date of experience: July 04, 2018
L. Clemons
1 reviews US
Excellent service and friendly staff.
Excellent service and friendly staff.
Date of experience: July 04, 2018
TIM JOHNSON
1 reviews US
Great buying experience
Great buying experience
Date of experience: July 04, 2018
HIP
1 reviews US
Knowledgeable and friendly staff
Knowledgeable and friendly staff Of course, I am happy and pleased to be riding a new bike, and this bike shop contributed to that feeling with a Thorough set up of a new bike
Date of experience: July 04, 2018
First bike purchase
1 reviews US
Great local bike shop
They made it painless and taught me a lot in the process. Their advice matched my research pretty well, and the price range was what I expected. I really enjoyed how they suggested I try out the bicycle, which let me get a first-hand preview of how it would feel to ride without any sales talk.
Date of experience: July 04, 2018
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Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA