Reviews 4.2
557 total
Sarah Carter
1 reviews US
Folsom Bike is top notch on service…
Folsom Bike is top notch on service with their staff and quality/brand of bikes. The staff treats you like family, kind, personable and professional as well as knowledgeable about this sport of riding. They also offer excellent bikes, products and accessories and their shop is always clean and presentable and we love the coffee shop option that is connected. I would say the only thing that keeps Folsom Bike from a full 5 Star is their product/accessory costs are marked up significantly higher than their competitors. I would not hesitate to get a bike from Folsom Bike Shop and to have them service my bike as well but for saddles, water bottles, socks, shorts and other accessories, I would purchase them at another bike shop with lower cost or Amazon Prime which is excellent on pricing as well as very easy to make returns. Overall I super love Folsom Bike Shop, and love a great financial value as well.
Date of experience: July 04, 2018
HANS PETTERSEN
1 reviews US
Friendly people and they had the bikes…
Friendly people and they had the bikes on hand that I was interested in and in my size.
Date of experience: July 04, 2018
KATE KELLER
1 reviews US
Great service for a quick tire repair.
Great service for a quick tire repair.
Date of experience: July 04, 2018
KENNETH JONES
1 reviews US
Great service and knowledgeable staff
Great service and knowledgeable staff
Date of experience: July 05, 2018
DAVE AND MONIQUE WOOD
1 reviews US
Everyone on the staff is so attentive…
Everyone on the staff is so attentive and helpful. They bent over backwards to help us make the right decision for our purchases, and to assure that we were satisfied after our purchase of the two e-bikes.
Date of experience: July 07, 2018
ALAN BLANDING
1 reviews US
Really nice shop would consider going…
Really nice shop would consider going back when I need another bike.
Date of experience: July 08, 2018
ENTELA FALLSTEAD
1 reviews US
Bike buying experience
It is a great place to buy a bike. Everyone has great knowledge of products and excellent customer service! I will shop again, and again ....
Date of experience: July 08, 2018
EMILY MUNDAY
1 reviews US
Great work!!
Great work!!! Cheaper than expected!! Everyone was very helpful
Date of experience: July 08, 2018
George
1 reviews US
Good folks, good service, expert repairs ...
The service, expertise, and friendliness of the bike mechanics is a joy to behold. I bring my mountain bikes and road bike in for work and I have never been disappointed. On my most recent visit, the work done on my road bike was completed 3 days early!
Date of experience: July 08, 2018
MONIQUE WOOD
1 reviews US
We purchased 2 Trek e bikes and are so …
We purchased 2 Trek e bikes and are so pleased with all the support that has been given to us by various staff both sales and technical. Service is marvelous
Date of experience: July 08, 2018
HEIDI NAPIER
1 reviews US
Good service and knowledgeable staff
Good service and knowledgeable staff
Date of experience: July 08, 2018
LUKE CROCKETT
1 reviews US
Not super great prices for atuff like…
Not super great prices for atuff like parts, usually I can find the same part online for half the price. That being said they shine when it comes to service. They are fast and well priced for a tune up. I have never had a problem that they can’t help me figure out. Also the people who work there are always nice and helpful and there is a great energy in the shop.
Date of experience: July 08, 2018
RON EDDY
1 reviews US
I have purchased 3 bikes from Folsom…
I have purchased 3 bikes from Folsom Bike Shop and each experience was great. The products they sell are of the highest quality at a very competitive price. Chris, the manager at the shop by the Dam, fitted me and allowed me to ride 4 bikes when trying to determine which road bike was best for my needs. The road tests were instrumental to finding the right bike within my budget. Delaney was awesome as usual when helping find the right "camping" bike for my next trip. He also arranged for the shop to install my new Thule rack on my 4 Runner to add to my convenience. Great work everyone!
Date of experience: July 08, 2018
TOM MAYES
1 reviews US
ALWAYS EXCELLENT SERVICE
ALWAYS EXCELLENT SERVICE, SLAES STAFF ARE TRUE CYCLISTS WITH EXPERIENTIAL KNOWLEDGE. GREAT SELECTION AND ACCESSORIES.
Date of experience: July 08, 2018
JERRY DIREGOLO
1 reviews US
Best service
Crashed and broke a derailer part. Had a tour the next day. No parts available so they took the part from a bike on display. Exceptional service. Can't say enough good things about the staff and mechanics. The best!
Date of experience: July 09, 2018
KRISTINA
1 reviews US
Friendsly helpful knowledgeable
Friendsly helpful knowledgeable. Took the time to answer all our questions and explain things thoroughly.
Date of experience: July 09, 2018
JOHN FRANZ
1 reviews US
Great Wednesday Night Ride
Great Wednesday Night Ride! Great service in the shop and good coffee next door
Date of experience: July 09, 2018
DAVID GRAVES
1 reviews US
Slashed Tire on Rocks
I dropped off my mountain bike after slashing the back tire on rocks at Granite Bay Lake ride. The service was great and they set me up with needed tools and spare tube. Txted me when my bike was ready for pick up. Very simple and straight forward service with a smile and advise. Thanks
Date of experience: July 10, 2018
MAHESH SHINDE
1 reviews US
I bought Trek FX2 and have very good…
I bought Trek FX2 and have very good experience with purchase as well as bike. They are helpful and give good suggestions on what bike will suit as per your height and features of bikes. That narrows down your search criteria. I have just started biking and Trek FX2 is really nice. I am enjoying it.
Date of experience: July 12, 2018
Recreational bike rider
1 reviews US
Folsom Bike fixed a problem
Had some difficulty with an ordered part for a new bike with Folsom Bike. Initially the repair shop was going to order a part that was left off the bike after some modifications were made, but they forgot to order the part, so we followed up a few weeks later. Part was then ordered, and received and installed shortly thereafter. Had an issue with the repair group not initially wanting to adjust the gears on the bike after a reported problem with rubbing on the gears, but they later agreed to do it and made the adjustment. Folsom Bike provided a credit on our account for the inconvenience.
Date of experience: July 12, 2018
Contact
About
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA