Reviews 4.2
557 total
David
1 reviews US
Great shop
Knowledgeable, friendly staff and a shop(s) that have everything you could need. Including beer.
Date of experience: June 02, 2018
ARIEL
1 reviews US
Staff was very knowledgeable and very…
Staff was very knowledgeable and very helpful! Excellent experience!
Date of experience: June 02, 2018
AMY J
1 reviews US
Thank goodness they keep 650 tires in…
Thank goodness they keep 650 tires in stock!!
Date of experience: June 02, 2018
TODD ISON
1 reviews US
Extraordinary service
I recently upgraded my gear sets for both my road and mtn bikes. I received extraordinary service, recommendations and follow through from the service department and would like to compliment Matt, Sam and Patrick for their excellent customer service with a special thanks to Matt, whose knowledge and expertise regarding Campy components made the difference in a successful transition to my compact gearing. Also, for my mtn bike Sam and Matt were technical specialist in selecting the appropriate chain ring and cassette match up through their gear inches calibrations to ensure my new 1 by 11 gear set closely mirrored my old double chain rings/cassette performance with a nod to enhanced climbing capabilities. I would highly recommend Folsom Bike.
Date of experience: June 02, 2018
STEVE FARGO
1 reviews US
As always the best!
As always, the best bike shops I’ve ever dealt with! Thank you.
Date of experience: June 02, 2018
Lericia
1 reviews US
Bought a cool Raleigh trike for myself
Bought a cool Raleigh trike for myself. Ride it everyday. Turns on a dime. Shifts beautifully uphill and down.
Date of experience: June 02, 2018
DAVE ROBINSON
1 reviews US
Very friendly and extremely helpful
Very friendly and extremely helpful. They all went out of their way to take the time and patience to help me find what I needed. They made me feel like an instant friend and part of their family. I was extremely impressed. It didn’t hurt that everyone was overwhelmingly competent.
Date of experience: June 02, 2018
JOHN
1 reviews US
Great service
Great service. Knowledgeable staff.
Date of experience: June 02, 2018
BIRGIT DAVIS
1 reviews US
Great service
Great service, helpful and courteous staff, very knowledgeable staff
Date of experience: June 02, 2018
Brian
1 reviews US
Staff was very helpful
Staff was very helpful. I told them what my boys were interested in, and they showed me exactly what they were looking for while staying inside my price range. I highly recommend them. Thank you.
Date of experience: June 02, 2018
BRENT BURGESS
1 reviews US
Excellent staff
Excellent staff. I have spent nearly $1000 in clothing and accessories in the last 6 months and I feel like it was effortless. It's like going to Nordstrom's. Always high end stuff...no junk. I do wish they could expand on the clothing a bit particularly on the Castelli line in XXXL sizes. If they did I would likely buy more clothes. 5 Stars all the way
Date of experience: June 02, 2018
KEN THAO
1 reviews US
The staff are not friendly
The staff are not friendly. They don’t ask if I needed help. They seem to ignore me.
Date of experience: June 02, 2018
Hi Ken~ I am sorry you feel that way. We strive to have the best customer service. I would love the opportunity for a second chance. Please contact me directly if you wish to discuss further [email protected] or 916-844-1000 x 2 . Thank you!
MARY W.
1 reviews US
Staff was very helpful and went beyond…
Staff was very helpful and went beyond just the sale to ensure I had the correct information to register my product.
Date of experience: June 02, 2018
NICK & HALEY
1 reviews US
This is my go to place for all of my…
This is my go to place for all of my cycling related purchases. Knowledgeable and friendly staff, and all around great place to stage pre ride and hang out post ride.
Date of experience: June 02, 2018
MARK M
1 reviews US
Kevin was the greatest
Kevin was the greatest. excellent customer service. He went above & beyond. I love my new bike! Mark M
Date of experience: June 02, 2018
STACIE
1 reviews US
Great service!
I can’t yet speak to the bike because it’s only been out for a mile, but the service was great! It’s my first “adult” bike and Adamen was soooo helpful! Thank you Folsom Bike in EDH!
Date of experience: June 02, 2018
LINDA
1 reviews US
Took bike in with clunks
Took bike in with clunks, sqeell ( that's what happens when u use a bike! 😊And brought it home quiet, smooth and ready to go next 1000 miles. Thank u once again Folsom Bike👍
Date of experience: June 02, 2018
LARRY
1 reviews US
I bought my Giant bike at Folsom Bike…
I bought my Giant bike at Folsom Bike and could not be happier with it. Great knowledgeable sales staff, and after a couple thousands miles I had them do a turn up on the bike and they dialed everything in perfectly. I am giving them 4 stars instead of five because they do not stock all the parts for my bike. They are the main shimano 105 parts, so I was a bit disappointed with that. Overall I would recommend them as they have been great to work with since my purchase or the bike last year.I averaged about 70 miles of riding a week year round.
Date of experience: June 02, 2018
Art W.
1 reviews US
FB Service Staff and Mechanics
The Folsom Bike service staff and mechanics are great. I took my two road bikes to the El Dorado store. One for a major tuneup and the other for pretty much a complete rebuild. Both bikes are now equipped with 2015 Campy Chorus components. Both bikes ride flawlessly and are very quiet on the road. Absolutely perfect shifting and braking. They know how to work with Campy components.
Date of experience: June 03, 2018
GeekStick
1 reviews US
They brought new life to an old friend.
I brought in my antique 10 speed after 15 years of neglect. The technicians made it look and work better than new. I am very happy with the work performed!
Date of experience: June 03, 2018
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Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA