Reviews 4.2
557 total
AARON PRATT
1 reviews US
The staff was friendly
The staff was friendly. They helped me get fitted for the right bike and worked with me on all the other riding gear I needed.
Date of experience: July 27, 2018
BEN
1 reviews US
Great customer service
Great customer service, very knowledgeable service staff, and fair prices. I've been going to them since they opened, both in Folsom & El Dorado Hills locations, and definitely feel they are the best bike shop around.
Date of experience: August 02, 2018
JOHN & BRIANNA
1 reviews US
Very Helpful Staff.
Very Helpful Staff.
Date of experience: August 02, 2018
ROBERTO FARIAS
1 reviews US
Everybody was very nice and helpful
Everybody was very nice and helpful. They put me on all the bikes I was looking at to make sure I got the right fit. Even after I left and thought I might have made a mistake in sizing they worked with me also. They were the only place anywhere nearby that had the bikes I was looking at. Will definitely be returning
Date of experience: August 02, 2018
JAMES MARTA
1 reviews US
High quality service and advice.
High quality service and advice.
Date of experience: August 02, 2018
DANA VERCH
1 reviews US
Awesome service
Awesome service, nice crew.
Date of experience: August 02, 2018
A customer
1 reviews US
Great Service
Great Service - The rental bikes could be in slightly better condition thou. ;)
Date of experience: August 02, 2018
AO
1 reviews US
I enjoy working with everyone at the…
I enjoy working with everyone at the shop—retail and repairs. They always give me attention beyond what i deserve.
Date of experience: August 02, 2018
KEVIN
1 reviews US
Price Match
Price Match Moved up here recently and Folsom Bike was willing to price match my local bike shop back in Southern California.
Date of experience: August 02, 2018
LESLIE FIESE
1 reviews US
Great service!!
Great service!!! Best bikes. And fantastic advice for what type of bike to buy.
Date of experience: August 02, 2018
JOSH
1 reviews US
I have purchased three bikes from…
I have purchased three bikes from Folsom Bike and every experience was beyond my expectations. The staff listens to my needs and helps me find a bike that I will love for many years.
Date of experience: August 02, 2018
J. BABICH
1 reviews US
Best cycling shop in Sacramento County
Wilson, Erin and everyone who works at Folsom Bike are very knowledgeable. They answer all your biking questions; and once you purchase your bike, they get you fitted and on your way. Of all the bike shops I have dealt with, they are the most professional. I have purchased an Ebike and road bike from Folsom Bike and couldn't be happier. Definitely five stars!!!!
Date of experience: August 02, 2018
DON MILLER
1 reviews US
Folsom bike is one of the most service…
Folsom bike is one of the most service oriented groups I have ever worked with. From sales to service they are proactive and informative. They are always responsive to every need and are a pleasure to do business with.
Date of experience: August 02, 2018
JOHN CENDANA
1 reviews US
Employees where very helpful and very…
Employees where very helpful and very knowledgeable. 👍👍👍
Date of experience: August 02, 2018
DAVID MOSER
1 reviews US
Great store
Great store with a good selection and very knowledgeable employees.
Date of experience: August 02, 2018
MIKE
1 reviews US
Great shop
Great shop! Wide selection of products in stock. Good customer service as well.
Date of experience: August 02, 2018
JAMES BOUTIN
1 reviews US
I don't usually do reviews but here…
I don't usually do reviews but here goes. Plain and simple, these guys are pro's! There is a reason why other places come and go and it is obvious at Folsom Bike. I made an appointment online as I had a race coming up and needed a tune up and some new tires. I showed up for the appointment a little after opening time. The man at the service counter put my bike up on the rack immediately and thoroughly looked it over. In addition to the tune up and tires he noticed a couple other items that needed attention. Also unsure of what tire I wanted to go with we talked about what I was looking for and he made a recommendation. I didn't feel rushed through so he could get to his next task instead he patiently explained my options. He gave me a reasonable estimate for professional work and promised my bike before closing that day. A couple hours before close they called that my bike had been complicated. Everything was as promised and the bike and new tires felt great!! With some businesses these days customer service seems to be a thing of the past, but not at Folsom Bike!! I will continue to take my bike to Folsom Bike and recommend others do the same if you want it right. Thank you also to the guys in the back that worked on my bike that I never met, you guys rock!!
Date of experience: August 02, 2018
Hi James, we very much appreciate your feedback and the time you took to write this review. We look forward to continuing to earn your business in the future!
BJ
1 reviews US
You won't be disappointed
You won't be disappointed. Great staff, great owners!
Date of experience: August 02, 2018
KRISTA H.
1 reviews US
Excellent service with knowledgeable…
Excellent service with knowledgeable staff!
Date of experience: August 02, 2018
HH
1 reviews US
Folsom bikes is the classiest cyling shop
Folsom bikes is the classiest cyling store I have ever been in! I love the women’s section, the mechanics & the coffee/wine bar!
Date of experience: August 02, 2018
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Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA