Reviews 4.4
265 total
Dan Y
1 reviews US
Top Notch!
The quality of this bike is top notch in everyway. From the best bike parts to the ability to fold the bike. When the bike is in the operating position it is full size with no hint of the ease that it folds and can be locked inside of my car or under the back cover of my truck. The bike rides, shifts and brakes smoothly. The owner Bob, at Flatbikes was so helpful and answered the phone as well as my questions immediately. The whole experience of purchasing, shipping and enjoying the bike was like none other!
Date of experience: June 15, 2020
Nundhun
1 reviews US
Great bike
Great bike, great service. Bob is very knowledgeable and very helpful.
Date of experience: June 24, 2020
Roman Lerner
1 reviews CA
812 Rugged Folding MTB
Excellent customer service all the way through my order to delivery, and definitely shines above the rest. The bike is awesome, light and sturdy. Every ride is joy.
Date of experience: June 27, 2020
FLglor
1 reviews US
Highly recommend
Fabulous product and customer support. Highly recommend!
Date of experience: June 30, 2020
Paul V
1 reviews US
Quick turnaround on parts .
Quick turnaround on parts .. Thanks so Much!
Date of experience: July 04, 2020
Phu Truong
1 reviews US
Great customer service
Great customer service. Bike arrive as expected.
Date of experience: July 05, 2020
David Johnson
1 reviews US
Thank You
Thank You for talking with me and encouraging me. i am stoked about getting this bike built and another one for gravel/off road!
Date of experience: July 09, 2020
Excellent. Building the excitement about biking, one custom-built project at a time...
maureen bennett
1 reviews US
Better than I could have imagined!
Better than I could have imagined! The customer service was so phenomenal I could not have wished for a better experience My son truly loves the bike - rides great and super easy to fold It has been a life saver for him in nyc He no longer has to ride public transportation and worry about being exposed to Covid 19
Date of experience: July 15, 2020
Can't top that. Many thanks, Maureen.
Andrii Beznoshchenko
1 reviews UA
Perfect quality
Fast delivery. Fast responses on questions. Perfect quality.
Date of experience: July 16, 2020
The trifecta. Awesome!
Ben E.
1 reviews US
Great customer service
Customer service, communication was outstanding! Bob is very personable and responds to your emails very promptly. The bike is very high in quality and eliminates the requirement to have your vehicle outfitted with a bike rack. Amazing product and company.
Date of experience: July 17, 2020
Amazing is what we're aiming for, Ben. Thanks for an Amazing review!
Khoi Do
1 reviews US
Top notch customer service
Only had the chance to talk to Bob on the phone to order some bike parts. Bob is one of the nicest person I have spoken to on the phone. He will take the time to explain EVERYTHING and will not rush you at all. The store carries hard to get items and the prices are very fair.
Date of experience: July 20, 2020
What a wonderful review. We want your biking to be awesome, so any questions...we've got answers!
Robert Robinson
1 reviews US
I recently made a purchase of inserts…
I recently made a purchase of inserts for my tires from flatbike. The manufacturer sent the wrong size tubes for the inserts. Flatbike researched and found me the correct size and paid to have them shipped to me. They went above and beyond to make this right when it wasn't their mistake. Excellence customer service.
Date of experience: July 21, 2020
A bit bumpy start, but we got there. Glad you're up and running flat-free, Robert!
Bruce Plaxton
1 reviews CA
Knowledge about his products and very helpful
honest up front about the wait due to having to come from international waters. I had spoke to Bob last year but things didn't pan out the way I want( my fault) but this year I did ordered the bike I wanted. Bob helped it make happen now I am just waiting for it to get here so i can start ridding. Thank you Bob, for your time and keeping in touch with me. once i get the bike and go for a few rides will let you know what i think of the bike for riding but i believe it will be great, a minus a sore butt (haven't ridden a bike in over 25 years or close to that ) lol Thanks to all that make theses bike will be great form my road trips to friends and family in other parts of Canada
Date of experience: July 23, 2020
Super-happy you're back on a bike again, Bruce. Here's to some great Canadian road trips!
Mike H.
1 reviews CA
Fast shipping!
Fast shipping!
Date of experience: July 24, 2020
John Ward
1 reviews US
Very pleasant transaction/staff
Honest, helpful and courtesy staff. Very pleasant transaction. Thanks.
Date of experience: July 24, 2020
Glad to help, John.
Jacob Bringas
1 reviews US
Great service and fast shipping
Great service and fast shipping, couldn't be happier!
Date of experience: July 28, 2020
Fantastic, Jacob. That's what we like to hear!
Nikita Mays
1 reviews US
Bob@Flatbike is truly a good person
Bob@Flatbike is truly a good person! A company is only as good as its staff, owners, etc, and Bob walked me threw the whole process. I have no idea about tires and inner tube sizes and was a little intimidated by the whole process! I just didn't want to deal with it! After about 1 minute my anxieties were gone, I actually enjoyed talking to him even felt bad for taking up a lot of his time. Thanks for your patience and HOOKING ME UP! You truly are Da Man!
Date of experience: July 31, 2020
Glad to get you up and running flat-free, Nikita!
Seung soo Ahn
1 reviews US
I like change bike.
I like change bike. It's awesome, excellent !
Date of experience: August 05, 2020
Thanks! Can't beat awesome.
Frank Glogowski
1 reviews US
Great product and fast shipping
Great product and fast shipping. Looking forward to getting a flatbike in the future.
Date of experience: August 06, 2020
Excellent, Frank. Thanks for the review.
M Smith
1 reviews CA
Product was fine
Product was fine. Shipping was slow.
Date of experience: August 11, 2020
We are glad that the product met expectations. This order was shipped for FREE the next business day, in typical Flatbike manner. No expediting was promised to Canada, and none is even possible without a financial loss. I honestly don't know how we could have done better, Malcolm.
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About
Full-size bikes are fun and easy to ride, but not so fun and easy to store and transport. Do you buy a bike rack for your car, driving around with the sensors covered and valuables outside your car---or is there a better way? When your bike is inside, how do you keep it conveniently accessible, yet out of the way?
This is what makes Flatbike so popular. Flatbike solves these problems, whether you already have a bike you like or are in the market for one that fits your life better.
Full-size folding bikes, including mountain bikes, hybrids, and gravel bikes, offer a quality riding experience. Then these bikes simply fold in half to fit conveniently in a car trunk, truck cab, RV cubbyhole, or below deck in a boat.
Or, if you already have a bike that you love but it takes up too much space, a Flatten Your Bike kit can make your existing bike fold flat in seconds, fitting easily against walls in small apartments or garages.
Ultimately, these improvements make your bike more compatible with transportation and where you live. Put it all together, and you end up with bikes that are more accessible, more portable, and take you more places to ride and explore. It’s portable adventure!