Reviews 3.8
956 total
Bonita Kelley
1 reviews US
Prompt delivery
Prompt delivery. Product as described.
Date of experience: October 09, 2023
Michael Morales
1 reviews US
Great ordering process for a custom cut…
Great ordering process for a custom cut rug. Price was a little on the high side but quality seems good.
Date of experience: October 13, 2023
Phillip A Carter
1 reviews US
We did get quick responses when sending…
We did get quick responses when sending email but I had to email company to get info on time frame for shipping etc
Date of experience: October 17, 2023
Donna
1 reviews US
No muss- no fuss
No muss- no fuss Huge selection! Great Prices!
Date of experience: October 23, 2023
tonia first
1 reviews US
Exactly what I ordered
Exactly what I ordered. Packaged well and shipped fast! Great prices!
Date of experience: October 26, 2023
Niteman
1 reviews US
No reason to shop elsewhere
Great selection of carpeting and excellent customer service. Shipped quickly and excellent pricing. Couldn’t ask for more.
Date of experience: October 31, 2023
Jeanne Jadwin
1 reviews US
Order process was good but I haven’t…
Order process was good but I haven’t received the product yet.
Date of experience: November 06, 2023
Susan Mayer
1 reviews US
Site easy to navigate
Site easy to navigate. Product arrived quickly and quality was excellent.
Date of experience: November 20, 2023
Ginger Marshall
1 reviews US
Good price an lightening delivery
Good price an lightening delivery. Very pleased. Would definitely buy from again.
Date of experience: November 24, 2023
David Enoch
1 reviews US
Sent me one box of flooring that was…
Sent me one box of flooring that was not even close to the code I ordered. After $166 the product is unbelievable. I saying NOT EVEN CLOSE Heading to the landfill.
Date of experience: November 27, 2023
Hello David we appreciate your feedback however we did send you the exact product that you ordered. Unfortunately with a natural wood product colors will fade overtime and we cannot guarantee any sort of match from dye lot to dye lot or if the floor has been installed for any amount of time. Also this is a value grade product with extreme variation and color variance in each box. We apologize for the inconvenience but this is not an issue that we could have controlled.
Jan Holbrook
1 reviews US
Excellent service
Excellent service! Responds promptly to emails. Ships quickly!
Date of experience: December 01, 2023
Mark Kelley
1 reviews US
These guys are good
These guys are good. They are polite and super knowledgeable about their materials and organized too. I’ll be back
Date of experience: December 01, 2023
William Young
1 reviews US
Wrong Color
I ordered black tiles and received charcoal gray tiles. The difference will be noticeable, since they will be applied next to black tiles.
Date of experience: November 30, 2023
Allison
1 reviews US
nice! :-)
Super easy to shop online. There was even an option to virtually view my prospective rug in the room before I bought. High quality fair price
Date of experience: November 30, 2023
Halerie Borkenhagen
1 reviews US
The two runners are not exactly the same
I was slilghtly disappointed that the two runners didn't match but these are inexpensive runners. I LOVE the one that is more 'yellow' (the other one is more 'ivory'). The colors are fantastic...I just wish they matched.
Date of experience: December 05, 2023
Tim Lewis
1 reviews US
Great experience
Lots of options and fair pricing. Fast delivery.
Date of experience: December 21, 2023
AnneRVA
1 reviews US
Delighted with rug, price, and delivery
I ordered a good quality area rug and received two separate discounts that made the price I paid a steal. The rug was shipped within a few days of my order and arrived promptly in excellent condition. I couldn’t be more pleased with both the rug and the transaction.
Date of experience: December 27, 2023
Kevin Brown
1 reviews US
Great customer service and…
Great customer service and communication in fulfilling my flooring order. I hope to not be buying flooring for a long time but when I do I will go back to them.
Date of experience: December 27, 2023
Karen Sawyer
1 reviews US
I was nervous about ordering an area…
I was nervous about ordering an area rug on line so I called the company who was very gracious to help me. Her reassuring manner gave me comfort on ordering on line. The carpet was delivered quickly. Couldn’t be happier with their service.
Date of experience: December 28, 2023
Anne
1 reviews US
I had a very good experience
I had a very good experience. The only down side was the product I originally selected, which showed as available on the site, was in fact, not available. But they assisted in locating an alternate, which worked out and was easily swapped with no headaches. So, overall, it was a good experience!
Date of experience: January 03, 2024
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Carpet & Tile Mart services 14 local communities and sells thousands of flooring options for any budget! We sell Carpet, Area & Oriental Rugs, Hardwood, Laminate, Ceramic & Porcelain Tile, Natural Stone, Vinyl, Luxury Vinyl Tile, and Remnants.