Reviews 3.8
956 total
Khalid Bhutta
1 reviews PK
Good luck with
Good luck with
Date of experience: September 15, 2022
Sandra Lewis
1 reviews US
Delivered in two days...the rug is…
Delivered in two days...the rug is lovely!
Date of experience: August 10, 2023
Sharon
1 reviews US
Great experience and quick shipment
Great experience and quick shipment
Date of experience: August 09, 2023
andrea aiello
1 reviews US
My rug arrived and I love it
My rug arrived and I love it. It was backordered for over a month but carpet mart did great job keeping me updated on the status.
Date of experience: August 16, 2023
Dale Holyfield
1 reviews US
Prompt delivery and high quality…
Prompt delivery and high quality products.
Date of experience: August 04, 2023
Donna Lightfoot
1 reviews US
The rug is excellent quality
The rug is excellent quality. However, the Fed Ex driver left it by our mailbox on a fairly busy highway. We are 77 years old and my husband has one arm amputated. Our mailbox is approximately 200 feet from our front porch. This made it difficult for us. We never have had that to happen. Whether Amazon or any other delivery truck, our purchases are always delivered to our door. This driver must have been too lazy. I realize this wasn’t your fault.
Date of experience: August 29, 2023
Jean M
1 reviews US
I am very impressed with the quality of these tiles!
I am very impressed with the quality of packing these special tiles for shipment. The single box of tile was protected within a larger box that was filled with a sufficient amount of packing peanuts. Not a single tile arrived broken. And, the tiles arrived within a week of ordering. At the least expensive price per box and shipping cost that I could find for these unique tiles that were needed to complete my project.
Date of experience: September 04, 2023
Dawn Jones
1 reviews US
Great quality
Great quality, reasonably fast delivery. Excellent value.
Date of experience: September 04, 2023
William Sparks
1 reviews US
The rug arrived quickly and was$20 less…
The rug arrived quickly and was$20 less expensive than the other place I was shopping.
Date of experience: September 11, 2023
Cheryl
1 reviews US
Great customer service
I received the wrong color rug, but customer service was amazing!
Date of experience: September 15, 2023
Beverly
1 reviews US
Outside inside rugs.
I had bought another rug from someone else and wanted another one smaller than I had they did not have it and I found out about Carpetmart they not only had the rug I wanted but in any size and a lower price. I received quick service. From now own I will be buying all my rugs from Carpetmart.
Date of experience: September 12, 2023
Dena
1 reviews US
Very Fast delivery
Very Fast delivery. The area rug was delivered in less the 3 days.
Date of experience: September 13, 2023
Marie Quis
1 reviews US
You had exactly what I was looking for…
You had exactly what I was looking for and offered free shipping
Date of experience: September 18, 2023
Rita B
1 reviews US
EEZY PEZY…
Very easy to find a carpet and place the order.
Date of experience: September 20, 2023
Darrell F.
1 reviews US
Great First Time
On all my inquiries, Customer Service Reps provided excellent service with an interest to ensure all questions : from whether an item was in stock, purchase and shipping inquiries.
Date of experience: September 15, 2023
Theresa Wade
1 reviews US
Was quick to get order placed in a…
Was quick to get order placed in a timely manner. Was very polite.
Date of experience: September 20, 2023
Rene Svitok
1 reviews US
Constantly need to check the status of…
Constantly need to check the status of the order. These guys are unable to deliver a product. Constant excuses. Now the shipment is “returning to sender” because if “incomplete address”. Don’t waste your time, there are thousands if carpet sellers out there. Search somewhere else.
Date of experience: September 27, 2023
Coto de Caza
1 reviews US
You jumped the gun
You jumped the gun. I have not received my rug yet. It was paid in full in January without knowing that it’s on back order. Initial ETA was August, then early September, then late September, it’s now scheduled to arrive October 9. I will never make the same mistake of paying in full in advance.
Date of experience: October 02, 2023
Bob Johnson
1 reviews US
My experience with your company was…good
My experience with your company was good except they only shipped two of my three rugs with no explanation. I called after I received the first two. They said the other one was going to be sent today. Not a big deal, but it would’ve been nice to know that shipment was split.
Date of experience: October 06, 2023
Lisa
1 reviews US
Timely delivery
Timely delivery. Obsessed with my tile choice. Same tile near my location double the price.
Date of experience: October 04, 2023
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Carpet & Tile Mart services 14 local communities and sells thousands of flooring options for any budget! We sell Carpet, Area & Oriental Rugs, Hardwood, Laminate, Ceramic & Porcelain Tile, Natural Stone, Vinyl, Luxury Vinyl Tile, and Remnants.