Reviews 3.8
956 total
Jackie
1 reviews US
I have been waiting weeks for a $245…
I have been waiting weeks for a $245 credit. I have been told twice that it was already sent out. Now I don't know what to believe. If you are due a credit, be sure to get it immediately.
Date of experience: November 07, 2022
tasha
1 reviews US
Hendrey installed the carpet we bought
Tyeisha was great when selecting our flooring. She did outstanding. Hendrey installed the carpet we bought. They were professional and did a very efficient and asthetically satisfying job.
Date of experience: November 10, 2022
sbm
1 reviews US
tried to cancel immediately after…
tried to cancel immediately after ordering and was told no. I also never got the rug mats.
Date of experience: October 25, 2022
Lois
1 reviews US
I got sent the wrong pattern rug
I got sent the wrong pattern rug. I contacted Carpet Mart, and they were very responsive. They fixed the issue, and I received the correct one. I appreciate the great communication, letting me know what was going on!
Date of experience: November 09, 2022
Virginia Hutchins
1 reviews US
Very happy with the quality of the rugs…
Very happy with the quality of the rugs I ordered. Also the binding is perfect. The packaging was great. Delivery was prompt. This is the second time I've ordered rugs from Carpet Mart and I hope to do it again.
Date of experience: November 14, 2022
Pati Iovanni
1 reviews US
Easy to shop
Easy to shop, great selection. Delivered on time, and exactly as described.
Date of experience: November 29, 2022
Susan O'
1 reviews US
Great experience!
First, it was awesome to be able to find this rug- a match to the one I already have. Secondly, customer service was friendly and helpful. Thirdly, the delivery took only a few days.
Date of experience: November 28, 2022
Oleg
1 reviews US
Good price
Good price, fast delivery
Date of experience: November 26, 2022
Thomas Tschida
1 reviews US
My online shopping for the tile that I…
My online shopping for the tile that I ordered was simple and I believe the tile I chose is unique and gorgous for the price I paid.
Date of experience: December 05, 2022
Tracy Moser
1 reviews US
Five star company in my book!!
Absolutely awesome rug at a great price!! Super fast shipping...I received my new rug 3 days after ordering!! Can't get any better than that!!
Date of experience: November 27, 2022
Cynthia Knouse
1 reviews US
Wrong rug was delivered
Wrong rug was delivered. Timeliness was great, but hope we can get the correct rug with out difficulty.
Date of experience: December 22, 2022
Mitchmama
1 reviews US
Excellent and quick arrival on two…
Excellent and quick arrival on two different orders of area rugs. Very pleased. I ordered the Loloi Magnolia Home Graham area rug in two different sizes. Absolutely love the rug that I came back for another one
Date of experience: December 22, 2022
Susan Bellanca
1 reviews US
So Pretty!
The rug is beautiful and I’m very happy with it. It was exactly as described and pictured. I got the rug at a much better price than anywhere else I was searching. Shipping was quick and packaged perfectly with no creases in the rug. Would do business again with Carpet Mart.
Date of experience: December 24, 2022
Ken Creasy
1 reviews US
GREAT PRICES
GREAT PRICES, and fantastic customer service!!!
Date of experience: December 26, 2022
Phillip Gosser
1 reviews US
Good price free shipping
Good selection of rugs and great price.
Date of experience: December 30, 2022
Kerry OToole
1 reviews US
Got the best price free shipping what's…
Got the best price free shipping what's better than that
Date of experience: January 04, 2023
Sara Petrosky
1 reviews US
we were helped immediately upon arrival…
we were helped immediately upon arrival by Josh who was very attentive, understanding, and helped us find the best alternative for our needs. we rate it 5 starts because of him!
Date of experience: December 29, 2022
EG
1 reviews US
Second time shopping here!
I stumbled up this shop a couple years ago when looking for a Magnolia brand rug. Pricing, ordering and shipping were exceptional. Last week I once again decided to add an area rug to our home. I ordered another Magnolia brand rug. I received timely updates of my order and arrival of my rug within a week. It was delivered on an incredibly rainy day and therefore outside for about 30minutes until I could get it inside. It was wrapped so well that it stayed completely dry. Unrolled and ready to go. I absolutely love it.
Date of experience: January 05, 2023
Marisela O.
1 reviews US
Easy to order and shipping is quick
Easy to order and shipping is quick! Customer service is excellent and price can’t be beat which is the best part honestly! Placed a second order just weeks after receiving my first order.
Date of experience: January 08, 2023
Terrence Palmer
1 reviews US
Easy online buying
Easy online buying
Date of experience: January 11, 2023
Contact
About
Carpet & Tile Mart services 14 local communities and sells thousands of flooring options for any budget! We sell Carpet, Area & Oriental Rugs, Hardwood, Laminate, Ceramic & Porcelain Tile, Natural Stone, Vinyl, Luxury Vinyl Tile, and Remnants.