Reviews 4.5
1,618 total
Mawunyo Joseph Benedict
1 reviews GH
Best Jewellery shop
Best Jewellery shop
Date of experience: March 25, 2024
Christoph
1 reviews AT
Amazing service and final product
From start to finish everyone at Brian Gavin supported me in selecting and creating the perfect engagement ring for my spouse. They kept me up-to-date throughout the process of the ring design and the final product is just amazing.
Date of experience: March 19, 2024
Thank you for the wonderful review, Christoph. We look forward to working with you again!
Suzanne Bruno
1 reviews US
Product & customer service 5 Stars
Product & customer service 5 Stars Hand Engraved set are exceptional , stones are beautiful.
Date of experience: March 22, 2024
Thank you, Suzanne, for your wonderful review!
AH
1 reviews US
Very helpful customer service
Very helpful customer service. Answered all my questions. Lots of communication after the purchase to receipt of my diamond.
Date of experience: March 25, 2024
Thank you for the wonderful review! We look forward to working with you again!
Dennis P
1 reviews US
Beautiful product for a great price
Beautiful product for a great price. Great communication throughout the whole process. Items was ready in a timely manner. Will most definitely use again.
Date of experience: March 20, 2024
Thank you for the wonderful review! We look forward to working with you again!
Anna
1 reviews US
Gorgeous lab created diamond
A customer service rep reached out to me after leaving a lab diamond in the cart without checking out. I appreciated the professional and courteous e-mail. After asking her opinion about that stone and several others, she made a completely different recommendation that I decided to purchase. Arrival was prompt from FedEx and the lab diamond, WOW. It is gorgeous and at the jeweler today for setting. I was happy to replace a moissanite stone in the ring that looked ok, but the diamond is much more beautiful. Thank you!
Date of experience: March 27, 2024
Thank you for the wonderful review, Anna! The entire Brian Gavin Diamonds Team enjoyed working with you every step of the way. We look forward to working with you again!
Daniel
1 reviews US
Brian Gavin Diamonds is a rare gem in…
Brian Gavin Diamonds is a rare gem in the gem business! My wife loves the anniversary present :)
Date of experience: March 27, 2024
Thank you, Daniel, for the wonderful review! We're so happy to hear your wife loves her present. Wishing a happy anniversary to you both from everyone at Brian Gavin Diamonds!
K Kerz
1 reviews US
Couldn’t be happier!!
Price, quality, service, communication, craftsmanship, and overall customer experience are second to none. I’m so glad I found Brian Gavin and will be a repeat customer.
Date of experience: April 03, 2024
Thank you for the wonderful review. We look forward to working with you again!
Paul Arango
1 reviews US
Great service
Great service. Very knowledgeable. Customized, bespoke solutions.
Date of experience: April 04, 2024
Thank you for the wonderful review, Paul! We look forward to working with you again!
Rene
1 reviews DE
Spectacular ✨ Sparkle, Service & Price
The Brian Gavin Signature (BGS) diamonds and jewelry are of HIGH QUALITY. The beauty and sparkle ✨ of BGS diamonds can clearly be distinguished and can't compare to others. All these qualities combined with excellent customer service/care BGS delivers brings a lot of peace of mind and ensures confidence on knowing that you have made the right purchase decision. THANK YOU! Rene B
Date of experience: April 05, 2024
Thank you for the wonderful review, Rene! The entire Brian Gavin Diamonds Team enjoyed working with you every step of the way. We look forward to working with you again!
Susan Peterman
1 reviews US
Fortunately Gavin had the necklace in…
Fortunately Gavin had the necklace in stock that matched the Kalim earrings I bought on sale from a jeweler near me that retired. The manufacturer no longer has a US distributor. I lucked out and Gavin shipped the necklace to me. The s&h was more expensive than I would typically spend but felt it was worth it.
Date of experience: April 02, 2024
Thank you for your kind review, Susan. We appreciate your feedback and look forward to working with you again in the future!
Victor W
1 reviews US
Beautiful diamonds, gorgeous cuts. …
Beautiful diamonds to choose from with gorgeous cuts. Hassle free exchange. Friendly service and quick delivery. Definitely a place that I would purchase from again. Thank you.
Date of experience: April 05, 2024
Thank you for your thoughtful review Victor!
Charlie Ong
1 reviews PH
Great Purchasing Experience
Katie was great! I had an amzing customer experience. If I can make a suggestion, I would ask that diamond reservations be longer than 24 hours.
Date of experience: May 03, 2024
Thank you, Charlie, for your kind review and feedback!
ALEX
1 reviews US
Honest people who give you exceptional…
Honest people who give you exceptional value for your money. I have been customer for more than 15 years. I highly recommend Brain Gavin & his team
Date of experience: May 02, 2024
It is always a pleasure to work with you, Alex, and we appreciate your continued support!
Sally
1 reviews US
Top quality with customized choice
Always a beautiful job, BG makes rings to order with top quality gems cut to perfection. No diamond jewelry sparkles more than pieces made with BG signature stones. The 3 stone sapphire & diamond ring is dazzling!
Date of experience: May 02, 2024
Sally, it was a pleasure to work with you. Thank you for your wonderful review!
Richard Gann
1 reviews US
Entire experience was great
Communication was great. From time of order to delivery was great. Beautiful quality.
Date of experience: May 08, 2024
Richard, it was a pleasure to create your special piece for you. We are so pleased that you enjoyed the whole process.
Catherine Mull
1 reviews US
My ring arrived quickly and looked…
My ring arrived quickly and looked great. I also like their big selection of diamonds to choose from.
Date of experience: May 12, 2024
Jean Vasconez
1 reviews EC
It was an awesome experience in this…
It was an awesome experience in this page very easy to get anything
Date of experience: May 15, 2024
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About
Brian Gavin Diamond’s inventory ranges from the excellent to the most precisely cut diamonds in the world and we have an extensive collection of original and custom jewelry designs. In all cases we assure the best value for your money. Brian Gavin (Brian the Cutter) is a leading authority in the world of diamond cutting and jewelry design, and is committed to providing diamond buyers with an enriching, life-changing experience.