Reviews 4
6,941 total
Peter Ritter
1 reviews US
They just don’t care
Ordered on Wednesday 12/20 paid $30 for 2 day shipping.apparently that doesn’t include Saturday. Didn’t get it by Christmas, arrived the 26th. Wouldn’t refund any of my shipping. Overall poor customer service. Would never buy from here again
Date of experience: December 21, 2023
Dee
1 reviews US
I DON’T Recommend!
I lost my bracelet the first day I wore it, leading me to believe you sold me a defective product. None of my Pandora items from anywhere else have ever opened and been lost after years of continuous wear
Date of experience: December 28, 2023
Ghytana Williams
1 reviews US
No package and difficult to get a refund
My order was set to arrive before Christmas. After Christmas I spoke to two USPS locations, here in my state and the shipping state. I was told by USPS that they did not receive the package to deliver it. The company insisted USPS received it and it just wasn’t being scanned. I again called USPS and they looked at the route. As I figured, the packages would have received several scans before reaching me. That means the company is saying that it hadn’t been scanned by ANYONE yet still moving to be delivered. I asked for a refund and was told I needed to wait additional days. When the package is tracked it still says in the same location from December 16th. I have no package or refund.
Date of experience: December 16, 2023
Jesse Borden
1 reviews US
I have unsubscribed from their emails 7 times
I have unsubscribed from their email lists seven separate times now, in multiple different ways. There’s a point where it’s too much, you’ve reached it. It becomes harassment. I bought a product, hooray. Now leave me the heck alone. 🤷🏻♂️
Date of experience: December 01, 2023
Brechelle Spradley
1 reviews US
Wrong size will not offer a refund or…
Wrong size will not offer a refund or unable to size up.
Date of experience: March 25, 2024
Corliss Beamer
1 reviews US
I was promised a free bracelet with a…
I was promised a free bracelet with a the purchase of a charm. I received the charm but did not receive the bracelet. False advertising.
Date of experience: December 26, 2023
Nancy Rouse
1 reviews US
You didn't send the "free" charm box
You didn't send the "free" charm box. Now that is twice.
Date of experience: March 29, 2024
Unhappy Customer
1 reviews US
NOT AUTHENTIC PANDORA JEWLERY
This is not authentic pandora jewlery! Not stamped with “ALE” or “S925”
Date of experience: December 11, 2023
Kimberly
1 reviews US
I was sent the wrong size of bracelet
I was sent the wrong size of bracelet. I ordered a 7.9 and received a size that was 2 sizes smaller.
Date of experience: December 29, 2023
Abad Castellanos
1 reviews US
We never received the product ordered
We never received the product ordered. Box was needed for a Xmas gift.
Date of experience: December 06, 2023
Elizabeth Dembeck
1 reviews US
Second year in a row sent wrong size…
Second year in a row sent wrong size free bracelet
Date of experience: December 07, 2023
H Lattimer
1 reviews US
I keep hitting UNSUBSCRIBE
I keep hitting UNSUBSCRIBE, you keep sending emails ! UNSUBSCRIBE ME !!!!
Date of experience: October 28, 2023
Jennifer R Montoya
1 reviews US
I never received or and requested my…order nor refund never received.
I never received or and requested my money back. It’s been a whole week and nothing yet. I need 85.00 returned to me asap!!!
Date of experience: October 02, 2023
Shi Aundra Pickett-hardin
1 reviews US
We are not able to retrieve the amount…
We are not able to retrieve the amount that the gift card was purchased for and no is answering the customer calls. I will have to file a fraudulent claim to get a refund of $100.
Date of experience: September 06, 2023
Steven Hicks
1 reviews US
I never received the ring and I…
I never received the ring and I couldn’t get an email back and the phone number is always busy when you try to call. I’m highly pissed off. Don’t order from here because you will never get it
Date of experience: September 16, 2023
Jesus Perez
1 reviews US
She left me.
She left me.
Date of experience: September 16, 2023
Tremel Bello
1 reviews US
Ordered mini and can’t return.
Ordered mini and can’t return.
Date of experience: July 21, 2023
Maria Garcia
1 reviews PR
The jewelry are fake It is not Pandora…
The jewelry are fake It is not Pandora I want my money back
Date of experience: June 15, 2023
Hi Maria, We have been trying to reach you. We are the oldest authorized, authentic, online Pandora Retailer. We are sorry that you are dissatisfied with your purchase. We do have a 30 return policy. Please call us at 800-878-7868 and we would be happy to help you. Thank you, Customer Service Becharming.com
Jason Franzone
1 reviews US
I never received my product
I never received my product. It got mailed to an address in a different state. You guys really messed up and will never get my business again.
Date of experience: June 12, 2023
Mike Smith
1 reviews US
I tried to order the Pandora Catalog…
I tried to order the Pandora Catalog TWICE. NO delivery! Despite the Free cost, a waste of time. I ordered directly from Pandora for $5.00 and received promptly. I suggest you look into your process.
Date of experience: March 17, 2023
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About
BeCharming online at www.BeCharming.com (previously Pandora Mall of America www.PandoraMOA.com), is dedicated exclusively to PANDORA jewelry. Every feature of our store is designed to provide you with the ultimate PANDORA shopping experience. BeCharming.com you will find the complete selection of PANDORA Jewelry. In addition to all of the wonderful charms in sterling silver, 14k gold, and PANDORA Rose. BeCharming.com also is your first source for new introductions, Disney jewelry collection, layering bracelets, stackable rings, as well as beautiful necklaces, pendants, and earrings that coordinate with your PANDORA style.