Reviews 3.4
268 total
Ben Stewart
1 reviews AU
Great product
Great product, great price and great delivery time
Date of experience: January 15, 2022
Hi Ben Stewart, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
Andrea Bugow-Edwards
1 reviews CA
My son loved his stuff great product…
My son loved his stuff great product and well made very pleased
Date of experience: January 17, 2022
Hi Andrea Bugow-Edwards, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
Lynne Snowball
1 reviews CA
Unitrophy delivers on their promise of…
Unitrophy delivers on their promise of quality, material , sizing and delivery. I ordered 1 shirt for a Christmas present ( for my husband ) and was really happy with it except the sizing. I mention it in my feedback and they got back to me right away, it ended up being my error ( I thought I checked off large and it was small ) but customer service gave me a coupon off for my next purchase . So I reordered the shirt. My husband loves it. Thank you. The large looks really good on him..
Date of experience: February 01, 2022
Hi Lynne Snowball, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
patricia jewell
1 reviews US
The hoodie is a piece of junk
The hoodie is a piece of junk. Made bad and doesn't fit anyone I know.Very dissatified. Asked for money back but was told know.
Date of experience: February 05, 2022
Dear Patricia Jewell, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. Kindly inform you that you ordered an Premium Zip Hoodie in size S on November 25, 2021. We contacted you via our email [email protected] to investigate your case, however, you haven't gotten back to us. Hence, we hope you could get back to us so we will give you better support as soon as possible. We appreciate your understanding and patience with us in this matter. Again, thank you for your feedback and have a great day! -Unitrophy's Team-
Jodi Hinz
1 reviews CA
Very poor quality
Very poor quality. Was not anything like the description. Took a very long time to receive so missed Christmas even though ordered in plenty of time.
Date of experience: February 05, 2022
Dear Jodi Hinz, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We have contacted you via our email [email protected] to discuss your experience in more detail. Hope you can check your mailbox and we will give you the best support in this case. Again, thank you for your feedback! -Unitrophy's Team-
Jackson Wood
1 reviews CA
The items that I ordered are awesome
The items that I ordered are awesome, the jacket that I got I have worn as a winter jacket & it's kept me warm so far this year.
Date of experience: March 02, 2022
Hi Jackson Wood, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
trickrider
1 reviews CA
Recommend
I received my sweaters I ordered within 2 weeks of ordering and I love them they are so warm and exactly how I hoped they would be. Thanks so much for grate service and will recommend
Date of experience: March 07, 2022
Hi Jacquie Burnley, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
Nathan Ricketts
1 reviews US
Overall excellent shopping experience!
Overall excellent shopping experience, great product with very fast, friendly and knowledgeable customer service! 👍🙂
Date of experience: March 21, 2022
Hi Nathan Ricketts, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
Brian Bonfield
1 reviews US
You did a amazing job on my canvas I…
You did a amazing job on my canvas I love it thank you.. the product was exactly what was advertised
Date of experience: March 22, 2022
Hi Brian Bonfield, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
frances Lozano
1 reviews US
The Quality of the Cap was terrible…
The Quality of the Cap was terrible Never will I order Again
Date of experience: March 23, 2022
Dear Frances Lozano, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We have contacted you via our email [email protected] to discuss your experience in more detail. Hope you can check your mailbox and we will give you the best support in this case. Again, thank you for your feedback! -Unitrophy's Team-
Kirsten Ahlers
1 reviews AU
Absolutely love the blanket thanks!
Absolutely love the blanket thanks!
Date of experience: March 29, 2022
Dear Kirsten Ahlers, Thanks so much for the feedback. We felt very appreciated after hearing your kind words about our abilities. As you suggested, we will continue improving our services and products to meet customers satisfaction. -Unitrophy Team-
Brian Haar
1 reviews US
Had a bunch of things misspelled and an…
Had a bunch of things misspelled and an apostrophe in the wrong place.
Date of experience: March 30, 2022
Dear Brian Haar, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We have contacted you via our email [email protected] to discuss your experience in more detail. Hope you can check your mailbox and we will give you the best support in this case. Again, thank you for your feedback! -Unitrophy's Team-
Ben
1 reviews AU
The item received was outstanding
The item received was outstanding, exactly as seen on the website. The preview system on the website is great. The automated communication was great and it was received within 10 days of placing the order. My son loves it and the message will stay true forever. Thank you very much.
Date of experience: April 01, 2022
Hi Ben Scott, Thanks so much for your review! We are so happy to hear that you’re enjoying your purchase. We love hearing from our customers and we’re always looking for ways to improve our products. We hope we have another chance to serve you in the near future. Thanks again for your wonderful feedback! - Unitrophy Team-
Sandra
1 reviews US
We ordered 3 and are very pleased with…
We ordered 3 and are very pleased with them. Size is perfect to order.
Date of experience: April 01, 2022
Hi Sandra, Thanks so much for your review! We are so happy to hear that you’re enjoying your purchase. We love hearing from our customers and we’re always looking for ways to improve our products. We hope we have another chance to serve you in the near future. Thanks again for your wonderful feedback! - Unitrophy Team-
Shane Muspratt
1 reviews AU
Great Product and good value.
Great Product and good value.
Date of experience: April 04, 2022
Dear Shane Muspratt, Thanks so much for the feedback. We felt very appreciated after hearing your kind words about our abilities. As you suggested, we will continue improving our services and products to meet customers satisfaction. Thanks again for your wonderful feedback! -Unitrophy Team-
Satisfied customer
1 reviews US
Very satisfied with my artwork
Very satisfied with my artwork. Being able to customize everything is what has made it so special. Good quality. Quick shipping. Thanks
Date of experience: April 04, 2022
Hi Marvin Williams, Thanks for leaving us such a wonderful comment. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 - Unitrophy Team-
Rich Drolet
1 reviews US
Wrong poster sent (with typos from…
Wrong poster sent (with typos from China). I emailed to explain and ask for a refund or a new one. They wouldn't give a refund and send they would send me a new one with typos corrected...I still haven't received it and it has been over a month now.
Date of experience: April 13, 2022
Hi Rich Drolet, Thank you for your feedback! We are so sorry that our product didn't meet your expectation. As our previous conversation, you agreed with us for a final solution which is a replacement for your order as our sincere apology. We truly appreciate your understanding and sympathy with us in this matter. Besides, we have checked with our shipping carrier and kindly inform you that your replacement is in the shipping process as normal. And we would make a great effort to deliver your package as soon as possible and hope you will be patient to wait for your order. As expected, it will be delivered to you in the next 3-5 business days and please refer to this link for further shipping information: https://t.17track.net/en#nums=92748903029216543402488392 Thank you for your patience and understanding! Have a great day! - Unitrophy Team-
Russ
1 reviews AU
Fantastic product
Fantastic product - Great quality, great colour and very personal. Only issue is tracking item - it arrived without incident but could not be tracked.
Date of experience: April 26, 2022
Hi Russ, Thank you for your feedback. We are so sorry for the tracking problem on our website. We will check and fix it as soon as possible to meet the customer's needs. Besides, the next time, please let us know your issue so we could give you the best support by sending you a new tracking link to check your order. We hope that we have another chance to serve you in the near future. Thanks again for your kind words and have a great day! - Unitrophy Team -
Brian Macafee
1 reviews US
About time I ordered something that comes out like It was advertised
Is my experience was great looks good. Fast shipping no complaints.
Date of experience: May 04, 2022
Hi Brian Macafee, Thanks so much for your review! We are so happy to hear that you’re enjoying your purchase. We love hearing from our customers and we’re always looking for ways to improve our products. We hope we have another chance to serve you in the near future. Thanks again for your wonderful feedback! - Unitrophy Team-
Alfredo Perez Jr
1 reviews US
Great product
Great product! My son loves it!
Date of experience: May 07, 2022
Hi Alfredo Perez Jr, Thanks for leaving us such a wonderful comment. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy Team-
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About
At Unitrophy, we focus on Art & Technology with the desire to assist our customer in finding the Unique Personalized Gifts for their beloved ones. We provide personalized poster, canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more.