Reviews 3.4
268 total
Albert Ives III
1 reviews US
I like the product you have to wait on…
I like the product you have to wait on your shipment the product is excellent I like this company.
Date of experience: February 28, 2023
Hi Albert Ives III, Thanks so much for taking the time to leave a review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us! - Unitrophy Team -
Mrs Dean
1 reviews GB
Amazing customer service
Amazing customer service! I emailed asking if they could change the design for the child to have no hair as my son doesn't have any. This was fulfilled with no problem at all and great communication! When the product arrived it looks amazing! Great quality and value for money!
Date of experience: February 21, 2023
Hi Mrs Dean, Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future. - Unitrophy Team -
Simona Olaru
1 reviews RO
Great experience
The gift was a total surprise for my son. I was impressed with its quality, the way it was packaged and shipped. The delivery was fast. I was impressed. Thank you
Date of experience: February 19, 2023
Hi Simona Olaru, Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us! - Unitrophy Team -
Anonymous
1 reviews US
Happy with personalized canvas
I was Leary about ordering from this website because I never heard of them. I am happy I gave them a try. Website was easy to use. Tracking was on point. And most important canvas sign was well made. There were many color choices for personalization. I would definitely order from them again. My son loved it.
Date of experience: February 22, 2023
Good morning, We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future. - Unitrophy Team -
Carl-Ove Christiansen
1 reviews DK
Very good poster
Very good poster Fast delivery Motivated Crew However from The pictures when choosing the individual product we had the believe the frame 🖼️ was there also. Might be our limited English
Date of experience: February 16, 2023
Hi Carl-Ove Christiansen Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us! - Unitrophy Team -
Paul Kracht
1 reviews US
product is very nice but the English is…
product is very nice but the English is incorrect, not huge but minor errors.
Date of experience: March 15, 2023
Dear Paul Kracht Thank you for your feedback! We sincerely apologize for the unpleasant feelings you may experience when shopping with us. Our products have been known with many good reviews for the quality and reasonable price during the years of business operation. We appreciate your feedback and we are trying to develop and improve our products and services every day. Thank you for your understanding and have a good day! Best regards,
kelise s.
1 reviews US
I thought it was suppose to be an…
I thought it was suppose to be an actual canvas or frame for $40 . I don’t think it was worth $40 just for a rolled up poster .
Date of experience: March 15, 2023
Hi Kelise S., Thank you for your feedback! We are so sorry that our product didn't meet your expectation. After checking our system about your order, so regret to inform you that we sent you the right poster as you ordered. In our product type, we do have 2 options including poster and canvas up to the needs of our customers. Besides, we note carefully in the description that the poster doesn't include a frame. We truly hope for your understanding and sympathy with us! Honestly, we appreciate your feedback and we are trying to develop and improve our products and services every day. We hope that we have a chance to serve you better in the near future! Thank you for your understanding and have a good day! - Unitrophy Team -
Greg DuVall
1 reviews US
Process was simple you kept me updated
Process was simple you kept me updated. My grandson well hopefully enjoy his mug and know how much he means to his grandpa . Thank you . I well be using your service again .
Date of experience: March 15, 2023
Hi Greg DuVall, Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future. - Unitrophy Team -
Patrick Moryoussef
1 reviews CA
Great product, service and delivery!
Great back and forth communication, offer a group discount to order products for our whole hockey team. Provided details and info on delivery and tracking. Respected all engagements including price, shipment and no errors in the personalization of products!
Date of experience: March 20, 2023
Hi Patrick Moryoussef, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Unitrophy Team -
Robert M
1 reviews US
Wasted too much days almost a month
I was tired of waiting all the time and it was almost a month till I received it. But it was a great hat
Date of experience: March 15, 2023
Dear Robert M, Thank you for your feedback and we will consider fixing it for further improvement! We sincerely apologize for the unpleasant feelings you may experience when shopping with us. Our products have been known with many good reviews for the quality and reasonable price during the years of business operation. We appreciate your feedback and we are trying to develop and improve our products and services every day. Thank you for your understanding and have a good day! - Unitrophy Team-
dennis adams
1 reviews US
Product satisfaction
Love the product you send out
Date of experience: March 15, 2023
Hi Dennis Adams, Wow! We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience ❤️. We hope that we have another chance to serve you in the near future. - Unitrophy Team -
Tom Toma
1 reviews US
Thank You !
I made a mistake during the ordering process , i accidentally missed something and 100% my fault. I called not expecting anything but the way they handled the situation , the kindness and understanding they showed is something I haven't seen in a while ( old School Way of doing business is what I call it ) The product is perfect , the value exceeded my expectation. Thanks Unitrophy! I'll be Back before my daughters Graduation
Date of experience: March 15, 2023
Hi Tom Toma, Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us! - Unitrophy Team -
Xxx Xxx
1 reviews CA
Amazing service
Amazing service. It was very fast shipping to Canada. It arrived in a couple of days. I had a few issues with shipping to another countries in the pst, but the customer service did amazing job and resolved the problem in a day. The product quality is as expected. I am highly recommending them.
Date of experience: April 03, 2023
Hi Sir/Madam, Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us! - Unitrophy Team -
Andrew Brown
1 reviews GB
Very nice looking canvas
Was a very nice looking canvas, delivered on time, worth every penny.
Date of experience: March 24, 2023
Hi Andrew Brown, Thank you for your kind words and it was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We are delighted that you’re enjoying your purchase and we hope you’ll come and see us again soon! - Unitrophy Team -
Leah H
1 reviews US
My son LoVES it
My son LoVES it! Turned out perfect quick shipping too
Date of experience: March 24, 2023
Hi Leah H Thanks so much for your kind words! Your support means the world to us. We appreciate your support, and we’re thankful for your trust. We are truly happy we were able to have a chance to serve you. And we hope you’ll return and see us again soon! - Unitrophy Team -
Proud Hockey Grandma
1 reviews US
Perfect Unique Personalized Hockey Canvas Print
We were trying to find a unique gift for our very active, athletic grandson’s 11th birthday and came across, Unitrophy. After reaching out on several occasions to Unitrophy Support to clarify our questions, we purchased the hockey canvas personalized print. It was packaged very well when it was delivered. The canvas was so beautiful! The colors are exact and the personalization is perfect. Thank you Unitrophy for creating a special memory.
Date of experience: March 24, 2023
Hi Proud Hockey Grandma, Thanks so much for taking the time to leave a great review about our product. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us! - Unitrophy Team -
Jesse
1 reviews US
First of all you sent me the wrong hat…
First of all you sent me the wrong hat I ordered a blue and black it was brown second it took longer than expected but besides that I am happy with my cap
Date of experience: April 14, 2023
Dear Jesse Tapia, Thank you for your feedback! We are so sorry that our product didn't meet your expectations. We would love to have a chance to serve you better in this case. We have sent an email support to you via [email protected] and please check it for further assistance. We ensure that we will find out the best solution to meet your satisfaction. Thank you for your understanding and we look forward to hearing from you soon via email! - Unitrophy Team -
Mark Aguilar
1 reviews US
Unexpected
The poster was done in a way I was not expecting. If I remember right the basketball player and the lettering was all done lengthwise; the way the words crowd in on the player makes it look cluttered. It was a bit too small, but that’s my fault, I should have ordered it larger. Overall not what I remember ordering.
Date of experience: April 13, 2023
Dear Mark Aguilar, Thank you for your feedback! We are so sorry that our product didn't meet your expectations. We would love to have a chance to serve you better in this case. We have sent an email support to you via [email protected] and please check it for further assistance. We ensure that we will find out the best solution to meet your satisfaction. Thank you for your understanding and we look forward to hearing from you soon via email! - Unitrophy Team -
TIM RIDGE
1 reviews US
Everything was awesome!
Everything was awesome from the print we got to the timely delivery when we received it . My whole family loved it especially my grandson and that’s who it was for. Great value that will last forever.
Date of experience: April 17, 2023
Hi TIM RIDGE, Thanks so much for taking the time to leave a great review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us! - Unitrophy Team -
Peter Prior
1 reviews US
awesome product and awesome shipping…
awesome product and awesome shipping process. Keep up the great work!
Date of experience: April 19, 2023
Hi Peter Prior, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Unitrophy Team -
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About
At Unitrophy, we focus on Art & Technology with the desire to assist our customer in finding the Unique Personalized Gifts for their beloved ones. We provide personalized poster, canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more.