Reviews 3.4
460 total
Annette Matsuda
1 reviews US
Mark's excellent help
Mark's English is excellent and very clear/understandable. I was so pleased with this and also his helpful and effective service. Thank you.
Date of experience: June 20, 2022
Ami Marom
1 reviews AE
I’ve purchased a travel insurance and…
I’ve purchased a travel insurance and had to cancel my travel plans, they refunded me quickly and the service was efficient.
Date of experience: June 20, 2022
Kenneth Devlin
1 reviews NZ
Feel safe and secure travelling with…
Feel safe and secure travelling with them.
Date of experience: June 20, 2022
Mary Brown
1 reviews US
Mark Buenavista
Mark Buenavista, was very professional, knowledgable and kind. Mark helped me right away to get what I needed! Regards
Date of experience: June 22, 2022
Elaine Insinga
1 reviews US
Mark Buenavista was very helpful with…
Mark Buenavista was very helpful with my questions and resolved my situation promptly!
Date of experience: June 22, 2022
Ernest Braun
1 reviews US
Great service!
Great service!
Date of experience: June 22, 2022
Paul Ramirez
1 reviews US
Awesome service quick response time
Awesome service quick response time
Date of experience: June 22, 2022
Malcolm Arnett
1 reviews US
Though at times the process of…
Though at times the process of receiving a refund was detailed and time consuming, I must say Kathy Wilson of Trawick International did an excellent job of explaining what needed to be done and her follow-through was excellent.
Date of experience: June 22, 2022
Romy Stengel
1 reviews US
Very helpful and fast customer service
Very helpful and fast customer service. Highly recommended
Date of experience: June 23, 2022
Kandi
1 reviews US
Joseph was friendly
Joseph was friendly, knowledgeable and efficient in answering my questions and updating my policy so that I had the appropriate coverage for the duration of our trip to Europe.
Date of experience: June 23, 2022
Daniel Hartwig
1 reviews US
Trawick was very professional
Trawick was very professional, and pleasing to work with. I was forced to cancel a trip due to an accident, and my travel insurance refund was very prompt. When I recover, I will be using Trawick in the future.
Date of experience: June 23, 2022
Connie
1 reviews US
Positive experience !
I was so happy with the quick, positive response to my request that I purchased an additional travel policy for another trip.
Date of experience: June 23, 2022
Stephen Clarke
1 reviews GB
Made a mistake with my date of…
Made a mistake with my date of birth,rectified with no problems thank you for being very efficient much appreciated
Date of experience: June 24, 2022
Janet Delgado
1 reviews US
Top notch customer service
Customer service responded to my inquiry within 24 hours and made the changes I needed for our trip. Their prices are lower with better coverage than our cruise ship, travel agent and other companies had to offer. Very glad we chose Trawick.
Date of experience: June 25, 2022
H. Wayne
1 reviews US
Had to extend my coverage by 1 day
Had to extend my coverage by 1 day. Handled promptly and efficiently
Date of experience: June 26, 2022
Ann Rhodig
1 reviews US
I spoke to someone in customer service…
I spoke to someone in customer service who helped me out and answered all questions. She immediately sent me copies of my policies which I had her make some minor changes to and sent them while I was on the phone with her. Best customer Service ever!
Date of experience: June 27, 2022
Hannah Archibald
1 reviews US
I had a question and the women who…
I had a question and the women who helped me was very kind in answering it and got me the best help that I could get.
Date of experience: June 29, 2022
Karen Elizabeth Bernard
1 reviews MX
Terrible health insurance company
Terrible health insurance company. While I am usually very healthy, recently I had to have emergency surgery for a sudden situation which was potentially life threatening. Trawick then refused to reimburse me even $1 for that. I strongly recommend that you do not purchase insurance from this company, they will do everything to weasel out of paying for any claim. You cannot count on them at all.
Date of experience: June 30, 2022
Carlo Roble
1 reviews PH
Change of Coverage Date after Payment
I am a J1 teacher and I just purchased an insurance as a mandatory requirement for exchange visitors entering the united States. I decided to purchase an insurance coverage from July 1, 2022 to August 31, 2022 and paid a reasonable amount. I found out that the same amount will be paid if I extend the coverage date to September 30, 2022 which will allow me to save more. I reached out to the staff of Trawick International and asked if changing the coverage date is possible. They sent me a new certificate and insurance ID with the new date. I was very happy and thankful for the flexibility and consideration of the company to provide better options to their clients. So far, this company is very friendly and accommodating. Carlo Roble J1 Teacher
Date of experience: June 30, 2022
Kathryn Rush
1 reviews US
found my error!
I was unaware of a mistake on my documents and an agent reached out to me to ask for corrected information & fixed my policy without me having to do any additional work.
Date of experience: July 03, 2022
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About
Trawick International provides travel insurance plans. The options include travel medical, trip cancellation, international student and plans that meet Schengen Visa requirements. Trawick International's plans are underwritten by Nationwide and Crum and Forster.