Reviews 4.6
1,650 total
Whitney V
1 reviews US
Giselle at Texas Bay Wallisville Rd was…
Giselle at Texas Bay Wallisville Rd was very kind and helpful!
Date of experience: February 21, 2024
Thank you for leaving us a review! We are so glad to hear you had a great experience with Texas Bay. Have a wonderful day, Whitney!
martha
1 reviews US
Great service
Monique was super helpful and informative! Such a sweet lady
Date of experience: February 20, 2024
Thank you for leaving us a review! We are so glad to hear you had a great experience with Texas Bay. Have a wonderful day, Martha!
Jessika Nolen
1 reviews US
Giselle was awesome today
Giselle was awesome today. Very knowledgeable and didn't take long to figure things out if she wasn't sure right away. Thank you girl!
Date of experience: February 21, 2024
Thank you for leaving us a review! We are so glad to hear you had a great experience with Texas Bay. Have a wonderful day, Jesikka!
Tanya Randile
1 reviews US
Luis Barrera was very helpful helping…
Luis Barrera was very helpful helping me with the loan process he was very professional he kept me updated with everything 👍👍👍
Date of experience: February 20, 2024
Thank you for leaving us a review! We are so glad to hear you had a great experience with Texas Bay. Have a wonderful day, Tanya!
Talvin Joiner
1 reviews US
she helped me with something i’ve been…
she helped me with something i’ve been trying to figure out for weeks and helped me solve my problem within 5 minutes! 10/10
Date of experience: February 22, 2024
Thank you for leaving us a review! We are so glad to hear you had a great experience with Texas Bay. Have a wonderful day, Talvin!
Polo
1 reviews US
Great service thank you Ashley
Great service thank you Ashley
Date of experience: February 23, 2024
Thanks for your feedback! We love hearing from our members. It's great to see you had a good experience with Ashley, Polo! Have a wonderful day.
alize shannon
1 reviews US
The 5* review is STRICTLY for Dora
The 5* review is STRICTLY for Dora! She made the phone call quick and painless. Whereas EVERYONE else I’ve dealt with has been horrible speaking with and dealing with. Shout out to Dora for answering my questions and giving straight answers!
Date of experience: February 23, 2024
Alize, We are glad to hear that Dora was able to get your questions addressed and we will make sure that we share the recognition with her. We are also sorry to hear that this was not resolved during your initial attempts. One of our managers will be reaching out to you so that we can learn more about what Dora did great and how we can improve. Once again, thank you for your feedback.
Ashley
1 reviews US
Highly Recommend!
I recently contacted Texas Bay Area and had the pleasure of speaking with Joshua. He was so helpful and made the process extremely easy. He answered all my questions and guided me with the next steps needed. I highly recommend!
Date of experience: February 23, 2024
Thanks for your feedback! We love hearing from our members. It's great to see you had a good experience with Josh, Ashley! Have a wonderful day.
DL Pipkin
1 reviews US
Jackie is Fantastic!
Jackie was incredibly helpful, professional, friendly and patient. She even helped me save $10 by guiding me through the setup of Zelle for easier and cost-free transfers between my external accounts. A+++
Date of experience: February 23, 2024
Thanks for your feedback! We love hearing from our members. It's great to see you had a good experience with Jackie! Have a wonderful day.
Brii
1 reviews US
I love this bank
I love this bank! Everyone is always so awesome from the management down to the staff! Edwin was a great help to me today, he fixed an issue I’ve been dealing with for 4 months in like 10 minutes! You guys rock, as always. Keep up the good work!
Date of experience: February 23, 2024
Thanks for your feedback! We love hearing from our members. It's great to see you had a good experience with Edwin, Brii! Have a wonderful day.
Tatiana Coleman
1 reviews US
Quick and efficient service
Quick and efficient service. I needed help accessing my account and they made it simple and easy while maintaining safety
Date of experience: February 23, 2024
Thanks for your feedback! We love hearing from our members. It's great to see you had a good experience, Tatiana! Have a wonderful day.
Rebecca
1 reviews US
Dora was very helpful
Dora was very helpful! My card information was stolen and she walked me through the process of canceling my current card and ordering a new one. Very helpful and knowledgeable.
Date of experience: February 23, 2024
Thanks for your feedback! We love hearing from our members. It's great to see you had a good experience with Dora, Rebecca! Have a wonderful day.
Felipe Molina
1 reviews US
Smooth process & great customer service!
Josh made sure he was persistent in calling to make sure I was able to complete my application. He was very helpful and made sure the process went smoothly, and answered any questions I had. Awesome customer service!
Date of experience: February 23, 2024
Thanks for your feedback! We love hearing from our members. It's great to see you had a good experience with Josh, Felipe! Have a wonderful day.
Cayli Gullage
1 reviews US
Prentasha was excellent
Prentasha was excellent! She was able to quickly help me resolve my issues with Zelle. Very pleasant experience working with her!
Date of experience: February 24, 2024
Thanks for your feedback! We love hearing from our members. It's great to see you had a good experience with Prentasha, Cayli! Have a wonderful day.
Evelyn
1 reviews US
I was having issues with my card
I was having issues with my card and Prentasha was very helpful. She help me with all the questions I had
Date of experience: February 24, 2024
Thanks for your feedback! We love hearing from our members. It's great to see you had a good experience with Prentasha, Evalyn! Have a wonderful day.
Sonja Thornton
1 reviews US
Prentasha was amazing
Prentasha was amazing. She was very concerned, helpful, and offered useful advice to better help my situation. She took care of everything in a very professional manner and I was able to resolve my issues.
Date of experience: February 23, 2024
Thanks for your feedback! We love hearing from our members. It's great to see you had a good experience with Prentasha, Sonja! Have a wonderful day.
Destiny Ray
1 reviews US
Dora
Dora, was amazing! She was very prompt and solved my problem with the best customer service. Well above excellence.
Date of experience: February 26, 2024
Thank you for sharing with us! We are so glad to hear that you had a 5-star experience with Dora! Have a wonderful day!
George Darren Wernette
1 reviews US
New CD account
I just opened a CD account and it couldn't have been easier. Joshua helped me out and it was done in a matter of minutes.
Date of experience: February 26, 2024
Thank you for sharing with us! We are so glad to hear that you had a 5-star experience with Joshua! Have a wonderful day!
maira delao
1 reviews US
Dora was very helpful and friendly
Dora was very helpful and friendly. She helped me resolved my issue.
Date of experience: February 26, 2024
Thank you for sharing with us! We are so glad to hear that you had a 5-star experience with Dora! Have a wonderful day!
Brandi
1 reviews US
Thank you Liberty!
Liberty was very passionate, patient and helpful when assisting me with completing my loan. I really appreciated her kindness and sharp effort!
Date of experience: February 26, 2024
Thank you for sharing with us! We are so glad to hear that you had a 5-star experience with Liberty! Have a wonderful day!
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About
Everything we’ve done has been to help you achieve your financial dreams. Texas Bay Credit Union was established on May 12, 1936, with the sole purpose of providing the resources needed for members to be in the best financial standing possible. We are here to make sure the road to your dreams is smooth and easily traveled. From wherever you are in that journey now, we provide a clear path to your financial dreams. Through the good and the bad we are here for you. Always. No twists. No turns. No surprises. We are here to guide you to your dreams. As your Financial Partner, your goals become our goals. We will provide you with every last option and opportunity to make your dreams a reality, from being free from debt to being able to take your family on the vacation of a lifetime to purchasing the car or home of your dreams. We are here every step of the way. The path to your financial dreams is waiting for you, right here. Equal Housing Lender. Insured by NCUA.