Reviews 4.3
5,189 total
Bobby Eddings
1 reviews US
I ordered the priority tury this past…
I ordered the priority tury this past summer, i love the belt drive variable gears, i can transition back to first gear on a sudden stop,had to replace the hard handlegrips to softer ones as long rides caused my hands to hurt. I wish this bike had front suspension like my canondale bad boy, which i can no longer ride, i have degenerative vertebres & a steel rod in my back, the tury has a upright riding posture and i'm 60 yrs old other than those it's a nice comfortable ride . I ride to the bay front here in corpus christi 24 mile round trip, thanx i hope this helps
Date of experience: October 12, 2022
Michael Fillman
1 reviews US
Great bike.
Review of Priority Current e-bike. Great bike, great features, not too heavy, good design. Average battery life on the flat - about 30 miles. Great customer support. Bike is a bit weak on start-up torque. Great torque after reaching 10 mph. Like - can easily change to Class III e-bike. The pedaling and motor are not quite 100% based on other e-bikes I've ridden. (Priority did switch out the motor, but made no difference). Motor seems too sensitive resulting in a not always smooth cadence especially in power levels above 3. Since the motor has a quiet but audible whine when pedaling, the rider can hear this unevenness - pitch of motor changes (up/down) even when trying to pedal uniformly on the flat. For this reason, wish I had a local dealer that I could take bike to so they can hear this and hopefully fix. But, bike does get me from point A to B quite well. I did purchase the Enviolo gear system which I like; however, I feel rotating handlebar grip, that allows gear changing, seems a bit stiff to me. I do like very much the height adjustable handlebar.
Date of experience: October 10, 2022
Awsin Sebhatu
1 reviews US
Grease the bikes before shipping
Bike turned out great eventually and it is well built. My only issue is that it wasn't greased properly and I had to hammer the fork and stem apart to assemble the bike upon unboxing it. Please make sure you are greasing every part of the bike thoroughly... especially the fork/stem and any other parts that could get stuck during shipping. Thanks.
Date of experience: July 01, 2022
Santhosh Chander
1 reviews US
Good build quality
Good build quality. I think it will be suitable for kids 4 years and older. Our 3 year old daughter still struggles to keep it up who is excellent on her other balance bike. I did observe a very small dent in the frame top tube which appears to be prior to painting but not a big deal for a kids bike. Overall the shipment, assembly, fit and finish seems solid.
Date of experience: July 01, 2022
Scott
1 reviews US
Great recreational-light commuter
Great recreational-light commuter! This is my first Gates belt drive bicycle and I'm very impressed. The Gotham edition looks really cool!
Date of experience: June 30, 2022
Mari Quenemoen
1 reviews US
I really do love this bike
I bought the Brilliant L-Train in blue. I really do love this bike. It's beautiful, the gears are more than sufficient to conquer the big hills around here, and the ride is very smooth. The only reason I don't give it 5 stars is that the assembly was much harder than I expected. Nothing in the box (including the box itself) quite matched what I was supposed to see, based on the instructional video. I had our talented handyman take a look, and he couldn't figure it out either. In the end I took it to a bike shop recommended on the Priority website, but I paid significantly more than I would have it I had chosen "bike shop assembly" when I purchased the bike. I certainly don't regret it, but that marred an otherwise great bike purchase.
Date of experience: July 29, 2022
Stephen Richards
1 reviews US
Rides smooth.
The bike is great, it was easy to assemble. It ride great, smooth and quiet. Except for a squeak coming from the crank or pedals.
Date of experience: September 30, 2022
Frank Holzel
1 reviews US
should come with belt tension tool
Any bicycle with gates carbon drive should be delivered with a belt tension tool. This tool is not readily available at local bike shops to purchase.
Date of experience: July 01, 2022
Daniel Spencer
1 reviews US
Bicycle is great but…
Bicycle is great but I have had a few minor issues, the gearbox will change gears late at inopportune times like a derailed that is indexing. One of my disc for the disc brakes was definitely used (perhaps assembled for testing prior to going out?). The cannon plug for the dynamo frequently makes a poor connection and has to be adjusted. And the tires were super off-road tires but I switched those to less aggressive road tires for an e-bike which increased ease of peddling.
Date of experience: September 28, 2022
Scotty
1 reviews US
If you like low maintenance, this is the bike for you!
Overall I’m very pleased with two bikes I purchased. The beach cruiser with the added basked is nice for riding around the neighborhood, it’s very comfortable and the belt drive is super smooth. The Ace of Spades is quick with very responsive steering, it’s a pretty aggressive fixed gear so be prepared to get out of the seat on even small hills. My only real issue with the Ace is the brakes are super cheap and the wheels were not true out of the box, front wheel more so than the rear. Not a big deal on a beach cruiser but this bike for the money, I expected a tad bit more. Other than that it rides great, it’s a large frame and weighs right at 20lbs which is pretty good. I love the Gates belt drive system, it’s super smooth and quite, not having to clean and lube a chain is awesome. Time will tell how well it all holds up.
Date of experience: August 18, 2022
Dean
1 reviews US
E-bike and Extender performance
The bikes ordered for my wife and I are a joy to ride. After receiving them I decided to purchase the battery extender for each. The extenders have not performed as expected but the tech staff have been working on it and I’m optimistic we will get it figured out soon.
Date of experience: June 17, 2022
Ludovic
1 reviews CA
The support is really fast but sometime…
The support is really fast but sometime is a little dry with the responses or with limited informations. Regarding the bike it is nice. Some parts like the pedals show sights how stress but didn't had issue with those. I would of like a little more clear documentation or easier to access those informations. All in all it's good.
Date of experience: June 01, 2022
Carl Plymale
1 reviews US
Rack was short on instructions
Rack was short on instructions, but works great.
Date of experience: September 08, 2022
Josephine
1 reviews US
Great bike for my granddaughter
Great bike for my granddaughter. Loved the belt drive. Assembly was performed by my nephew and myself and I think that the video could have been a little clearer. Needed the camera to zoom in on what was being done.
Date of experience: September 07, 2022
Thomas Dixon
1 reviews US
I was disappointed with kickstand,my…
I was disappointed with kickstand,my foot hit it when pedaling, I do have a long foot and apon inquiry although the gentleman was very nice he said perhaps checking with local bikes tore was my option. All n all I like the bike.Thx.
Date of experience: September 05, 2022
Harry
1 reviews US
Eventually the problem was worked out.
Eventually the problem was worked out.
Date of experience: September 04, 2022
W.
1 reviews US
Not all excellent
I am still very happy overall with my 600! They lost one star because of the delicate paint-job and the fact that the pinion gearbox even after way over 2000 miles is often sticky and to hard to shift!
Date of experience: September 03, 2022
Jon S
1 reviews US
Accessories: Racks fenders kickstands and water cage
I have bought several items from Priority for some used Priority bicycles I purchased. I did get a rack that had a wrong fitting strut. It was difficult to show that and convince the staff. But after a couple days of back and forth, they sent a new one. The staff was understanding and patient. Unfortunately, the packers made a mistake packing the struts. All other items I ordered were great and fitted. Shipping is fast and sent the same day I ordered
Date of experience: September 01, 2022
Michael E
1 reviews CA
600X O Ring - Oil Leak
I purchased a 600X, and had discussions on the change in wheel width, which went from 25mm to 35mm without notification. Ideally I would have preferred 30mm wide rims, which could be capable of handling most widths of tires I would use. A little wide for 2 1/4" tires, and a bit narrow for 2.8" tires, but ideal for 2.5/2.6" tires for rougher terrain. They should notify buyers before processing their order, because a wheel set in not cheap, unlike a handlebar, or stem. Unfortunately the transmission started to leak, and I notified Priority about the leak, and mentioned that there was an O Ring visible on the drive side of the Pinion C1.12 gearbox. I guess my pictures were not very clear, because they kept saying that there is no O Ring, but after I was able to get the crank arm off, they could see it more clearly in the pictures. They had never seen an O Ring come loose, but were outstanding at helping me with getting the Pinion warranty/instruction to reseat the O Ring, and replace the oil and lock ring and washer. I have not ridden the bike enough to recommend or not recommend the bike at this time.
Date of experience: August 31, 2022
Jeffrey Lee
1 reviews US
Good customer service
My priority ace had a creaking problem because of a defective rear wheel cog so I just talked to the company about it and they were eager to help. I got a new wheel from them, took it to the bike shop, and was reimbursed for the cost. Even though it took like 3 weeks to get everything resolved, I'm glad they took the time to fix my issue.
Date of experience: August 31, 2022
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Priority Bicycles is on a mission to make cycling easier. We've reimagined the bicycle through innovative design and engineering, creating a line of bicycles, from a rust-proof beach cruiser to a high performance commuter, that are easy to assemble, easy to ride, and require no routine maintenance.