Reviews 3.9
224 total
Robert Williams
1 reviews US
The people were great Melissa was a…
The people were great Melissa was a knowledgeable and clearcut person. She was the jewel of this experience
Date of experience: June 29, 2023
Lydia Tackett
1 reviews US
Outstanding Service
Melissa and her team made our first home buying process so seamless. I highly appreciate her work ethic and dedication to make sure this was smooth.
Date of experience: July 07, 2023
John Romero
1 reviews US
Great team of people
Great team of people! Made the process as smooth as possible. Would recommend!
Date of experience: July 21, 2023
Rene' Woulard
1 reviews US
You are more than just a customer
You are more than just a customer, they actually get to know your needs and assist with making the lending process comfortable. This was the best home buying experience, I have had and I am a previous home owner. They are a great team and will work with other's in the process to get your account funded. They will work as a team from the beginning to the end of your process. ~Satisfied Customer is an Understatement
Date of experience: August 01, 2023
Mac Potts
1 reviews US
First time home buyers
They made the nerve wracking experience of buying a home for the first time a simple and painless one. Our loan officer Jason Reddy was great to work with, very friendly and answered all our questions we had even when he was out of the office.
Date of experience: August 16, 2023
Kim Neuhauser
1 reviews US
I am a first time buyer at the age of…
I am a first time buyer at the age of 62. The process was stressful but I never felt like I was doing it on my own
Date of experience: August 16, 2023
Kertrigus Thomas
1 reviews US
My team was Awesome
My team was Awesome! They were professional, prompt, and friendly. They made purchasing a home seem so easy. I would most definitely do it all over again.
Date of experience: August 22, 2023
Kay Summers
1 reviews US
They were so easy to work with and so…
They were so easy to work with and so friendly throughout the entire process.
Date of experience: August 15, 2023
Seth J
1 reviews US
10's across the board!
If you are thinking about working with Neighbors Bank, DO IT!! I am not sure what happened with the customers who left the bad reviews, but it was probably their own fault. Yes, the home-buying process can be tedious and stressful, but as long as you do your part, the team at Neighbors will definitely help you do theirs. Just when I thought all hope was gone on my deal, they were able to help seal the deal. A special thanks to David & Adam- Thanks for helping me fulfill the American Dream!
Date of experience: August 31, 2023
Ken W.
1 reviews US
Working with Chris and his team
Working with Chris and his team, was one of the best experiences I’ve ever had getting a loan. When the time comes to refinance, I can’t wait to work with Chris and his team again. Thanks for making home ownership happen, without you, this wouldn’t have happened. Even though I don’t live in Missouri, they truly made me feel like a neighbor.
Date of experience: August 31, 2023
Ameenah Lutfee
1 reviews US
NEIGHBORS' BANK GREAT EXPERIENCE
RACHAEL PLAGGENBERG, the Senior Loan Officer, and her Team made my first-time home buyer experience stress-free. Of course, there were a few "hiccups," but Rachael eased any issues with her thorough knowledge of the home-buying qualifying process and her patient and client-friendly demeanor. Because of Rachael and her team's efforts, I have just celebrated my first year as a property owner. My property is located in a new townhouse development. My townhouse is a luxury 3bdrm/2bath with a huge backyard. I am so very happy with my Neighbors Bank home-buying experience.
Date of experience: September 04, 2023
Ryan Povolish
1 reviews US
Best experience with a bank I’ve ever had
Melissa and her team went above and beyond.They were very helpful and understanding of this being my first home purchases. They answered any question I had and always responded quickly. Walked me through every step of the process so I knew exactly would to expect next. They helped make my dream of home ownership come true. I would rate my experience at 12/10. I’m forever grateful to Neighbors bank and their excellent team.
Date of experience: August 07, 2023
Rhoda Kozak
1 reviews US
Totally worthwhile!
It was a lengthy process, but in the end, it was worth it! Meredith Hammer and Kolby Hurt are an amazing team to work with; they were super friendly, professional, and patient with us throughout the process.
Date of experience: August 18, 2023
Shellina Hill
1 reviews US
So easy to work with
So easy to work with. All of the agents we dealt with were so personable and helpful. By far the most stress free home buying experience I've ever had!
Date of experience: September 18, 2023
Bob Gidcumb
1 reviews US
Gwen was Great!
I had a fantastic experience working with Gwen Spadie and Neighbors Bank. The ease of document loading on their website simplified the entire process. Gwen was exceptional in keeping me informed about the required documents while also taking the time to educate me about the intricacies of the mortgage process. Her expertise and guidance made the journey smooth and stress-free. I highly recommend Gwen and Neighbors Bank for their professionalism and outstanding customer service.
Date of experience: September 15, 2023
Bree LaFay Wireback
1 reviews US
Melissa Janke
Melissa was very thorough and helped me understand the house buying process
Date of experience: September 01, 2023
Autumn Grenewich
1 reviews US
Kolby and Tessa were fantastic to work…
Kolby and Tessa were fantastic to work with. Kept things smooth and understandable! Highly recommend!
Date of experience: September 22, 2023
Austin Graham
1 reviews US
The experience with Neighbors Bank was…
The experience with Neighbors Bank was outstanding. Their service was excellent. There was never any conflict with communication, and they understand my work schedule as far as the best times and ways to communicate. I felt free asking any questions, and they always provided an answer right then or they would work on the answer for me. My entire process working with them was explained thoroughly and handled professionally. I definitely recommend Neighbors Bank.
Date of experience: October 02, 2023
Morales
1 reviews US
I had a great sounding guy names Issac…
I had a great sounding guy names Issac call me. I felt really good about everything. Then someone named Ethan called and said he was my loan officer I said I thought Issac was he then yelled at me telling me Issac informed me of the change. Which no one had told me anything. Issac called and I explained I didn’t like Ethan’s tone of voice so could someone else help me. That was 2 days ago… ghosted again. If you need a mortgage I wouldn’t recommend these people they never return calls or emails.
Date of experience: October 05, 2023
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About
At Neighbors Bank, we believe friendly, personal service is every bit as valuable to your homebuying process as our mortgage expertise. We specialize in low down payment loans and help you evaluate all of your mortgage options to find the best fit. You can get to closing quickly and efficiently with an experienced team on your side. Neighbors Bank is an Equal Housing Lender Member FDIC. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com) NMLS #491986. (www.nmlsconsumeraccess.org).