Reviews 3.9
224 total
Teresa
1 reviews US
Drew was amazing!
Drew was amazing!! He is the only reason I would recommend neighbors bank!! The closing team ended up being a nightmare with so many nit picky ridiculous things they kept coming up with to delay my closing several times!! Drew stuck with me though, through the entire thing, and made sure my dreams of owning a farm came true!! Thank you Drew, I could NOT have done this without you, literally!!
Date of experience: October 20, 2023
Mikki Houglin
1 reviews US
Kevin Teddy Vega was awesome.
Kevin Teddy Vega was our loan officer. He was exceptional. He took the time to help us understand the process he was always prompt with returning calls or answers to questions. We we're extremely happy with the way he helped us to buy our first home
Date of experience: August 25, 2023
regel buluran
1 reviews US
Go gor Ashley Patterson
Ashley Patterson is my loan officer in charge and Tessa Henderson is my loan coordinator. Both has been really helpful, worked hard with me to finish the deal. They guided me well all throughout the process. They are always willing to answer my queries and concerns as a first time home buyer. They both did an excellent job.
Date of experience: October 26, 2023
Jennie Brasil
1 reviews US
Abbie Is the best!
It was a great experience from day 1! Abbie was absolutely wonderful and patient. Always available for my questions and concerns! My team went above ad beyond 100%. Even had the clear to close two weeks early. I would highly recommend!
Date of experience: November 13, 2023
Brian Norton
1 reviews US
I had a terrible experience with this…
I had a terrible experience with this company. My phone was immediately getting spammed, i was getting ran around and confused by these people. The loan officer called me and left a message, I tried to get back in touch with Adam Bolton via text, calls, and email with no reply after almost 3 weeks. I'm so glad I didn't commit to buyin a home based off this companies pre-approval letter, especially after reading all the bad reviews. This is the most important investment of your life, choose wisely, choose someone else that cares about their clients
Date of experience: November 23, 2023
Joshua Eden
1 reviews US
Crystal Washington, Meredith Hammer, Austin Spicer
Crystal Washington, Meredith Hammer and Austin Spicer did amazingly great job on working on my loan processing, they was great working with them , I’d highly recommend anyone to this awesome team , please don’t hesitate to reach out to them from the neighbors bank branch, they go above and beyond to help anyone getting a home , may god bless them each and everyone of them , I’d would give them higher than a 10!!!! If I’d could.
Date of experience: August 24, 2023
Mariah
1 reviews US
This is our first time buying a home…
This is our first time buying a home and it was extremely easy with Neighbors Bank. I was nervous not knowing what our first steps should be but we were able to close within two weeks! Real estate agents and the title company had never heard of this bank but agreed this was one of the most efficient closings they had experience. No matter how complex your situation is they will help figure things out!
Date of experience: November 27, 2023
Heath Brainard
1 reviews US
I have tried several times in the past…
I have tried several times in the past to try and buy a home with very unsuccessful results, practically been laughed out of a bank, so having these guys be so reassuring and answering all my questions and actually getting to the point where I got a home. Was amazing
Date of experience: November 27, 2023
Shawn Solada
1 reviews US
First time homeownership …
Scott W and team helped make the dream of homeownership come to fruition! Our loan process was delayed due to two deaths in our immediate family. The team kept the process going and didn’t pressure us or make us feel bad for not being able to do anything for a month or so. The communication and follow up was spot on with our loan team.
Date of experience: November 30, 2023
Letitia Bedwell
1 reviews US
Joshua and Madison are the best working…
Joshua and Madison are the best working with Neighbors Bank the are there for you to help make your loan process go as smoothly as possible if they don't answer the phone they call you back immediately 😀 I would give them 1000 stars if the Ratings went that high
Date of experience: December 07, 2023
Angela Ankrah
1 reviews US
I had a great experience working with Joshua Falke and Brittany
I had a great experience working with knowledgeable and efficient people. My loan officers were prompt with answering any questions I had and educated me in areas that I had no prior knowledge about. Truly a great experience overall, working with Neighbor's Bank.
Date of experience: December 11, 2023
amie Cole
1 reviews US
Quick closing
Christian and Brooke were very professional and communicated frequently with me in order to process my loan. They worked quickly to allow us to close on my home in less than 30 days.
Date of experience: December 30, 2023
Margaret Mathews
1 reviews US
Neighbors Bank is 100% why I am a homeowner now.
Gelvin and Rusty were incredibly knowledgeable and made me purchasing my first home a very impossible dream into a reality. Not only did they make it a reality, it was a practically seamless process, it was incredibly organized, and happened so quickly (despite taking place during the holiday) that I was able to get into my first home without having to extend my rental lease.
Date of experience: December 27, 2023
Mark Roiger
1 reviews US
Bad bank
After dealing with neighbors bank for over 2 months and giving everything they asked for over and above what would really be needed to get a loan they turn around and deny the even after they had already said there should be no problem getting one
Date of experience: January 09, 2024
jay pego
1 reviews US
Scott and Rachel are very great
Scott and Rachel did a fantastic job at getting us approved. Didn't think it was going to happen. It was a lot of stress and last minute small things, but we all learned and pulled through. Thank you guys very much for your hard work and would definitely recommend to others.
Date of experience: December 29, 2023
J W
1 reviews US
The best I've ever seen!!!
The process was made incredibly straight-forward. I found you guys by looking at the Mortgage companies associated with the USDA Loan website, and your process and website made this thing simple and easy to handle. The real difference were the people, though. Gelvin and Abbie communicated quickly and clearly, they were supportive and encouraging, and they made what could have been a stressful experience into a joyful one. We're homeowners now, and my wife and kids couldn't be happier!
Date of experience: January 09, 2024
Diane
1 reviews US
First time homebuyer
Turned down by multiple companies, Neighbors Bank gave me the opportunity to achieve this goal. Jason Reddy and Rachel Gastler guided me through this process and answered any questions or concerns I had. No more renting, I finally have something that will be my own.
Date of experience: January 26, 2024
D Kirk
1 reviews US
Major Fail
Applied for a USDA home loan, provided documents, emailed my "support" agent, called and left messages for several weeks. ZERO response - today I logged in and it states my loan application is now inactive. Took a credit hit for nothing!
Date of experience: January 29, 2024
Gregory Sprock
1 reviews US
Neighbors bank
They were very kind courteous and helpful throughout the whole process. Both Tim and Abbie we're fantastic people to work with and they were very helpful throughout the whole ordeal.
Date of experience: February 01, 2024
Robin Doty
1 reviews US
KNOLEDGEABLE, ALOT OF PAPERWORK, WORTH IT
GARRETT WAS KNOLEDGEABLE, FRIENDLY AND EASY TO WORK WITH. THE PAPERWORK AT TIMES SEEMED TO BE NEVER ENDING. I ALMOST GAVE UP BUT GARRETT HELPED US THROUGH IT ALL. FRIDAY, AFTER SINGING MY NAME A MILLION TIMES, BECAME A HOME OWNER!! HIS ASSISTANT ON THE OTHER HAND....I CAN NOT PUT WHAT I TRULY THINK OF HER ON HERE. RENEE IS THE ABLSOLUTE WORST. WE CAME VERY CLOSE TO BACKING OUT BECAUSE OF HER.
Date of experience: February 02, 2024
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About
At Neighbors Bank, we believe friendly, personal service is every bit as valuable to your homebuying process as our mortgage expertise. We specialize in low down payment loans and help you evaluate all of your mortgage options to find the best fit. You can get to closing quickly and efficiently with an experienced team on your side. Neighbors Bank is an Equal Housing Lender Member FDIC. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com) NMLS #491986. (www.nmlsconsumeraccess.org).