Reviews 4.4
348 total
Hilary SMIDA
1 reviews US
Every arrived quickly and as pretty as…love them
Everything arrived quickly and as pretty as I remember! Love these night gowns J’aime beaucoup!!
Date of experience: April 22, 2021
Thank you so much for the lovely review Hilary! We're so pleased you love our nightgowns. XOX
KjMonograms
1 reviews US
Wonderful as always and speedy delivery…
Wonderful as always and speedy delivery !
Date of experience: April 25, 2021
Valerie in Atlanta
1 reviews US
Beautiful but poor construction.
Ordered a beautul shower cap. The plasticized fabric is lovely but the cap is unlined and the construction is poor. Shocked by the price giving way to such poor and minimal workmanship.
Date of experience: May 06, 2021
I’m so sorry to hear you’re not happy with your shower cap, Valerie. It’s is designed to be unlined as the fabric is waterproof and quick to dry. They are made by a small group of women in South Africa who take great pride in their workmanship. Perhaps there was a flaw in the construction on yours? Please call or send us an email at [email protected] and we will gladly help resolve it. Best, Cathy
Robert Luzius
1 reviews US
I have yet to receive the item I…
I have yet to receive the item I ordered for Mother's Day. That is what happens when you ship via the USPS. Sunday, May 16th, and still waiting.
Date of experience: May 16, 2021
I am so sorry to hear you have not yet received your order, Robert! We shipped it on the same day you placed the order, May 6. You’re right USPS must be experiencing delays again, when we track your order it shows it was scanned yesterday (5/15) and is “arriving late”, currently in transit. It shouldn’t take this long from MA to MD. If you don’t receive it in the next few days we will gladly send you a replacement. Kind regards, Cathy Deale
Joyce
1 reviews SG
Appreciate the follow up
I ordered 3 night gowns on May 7th. As of today, 14 days later, I didn't get any follow up email on my shipment. No tracking number was given, so I emailed your company. Then I got a response today from Natalie, telling me the order has been shipped on May 8th and gave me a USPS shipping number. Unfortunately, the tracking still said in Jamaica since May 8th, today is 21st... Would appreciate your company give prompt shipping info and tracking info. Your clients deserve to obtain this kind of info without asking . Thank you Jacaranda! PS. Since I brought up the shipping issue - The team from Jacaranda Living is absolutely fabulous. They are keeping me posted. I am still a fan of Jacaranda's night gowns, they are the most elegant, comfortable and softest Cotton and yet durable nightgowns I have ever own :) Thank you Jacaranda Team!!
Date of experience: May 21, 2021
I’m so sorry to hear you have not yet received your package, Joyce. I assure you we mailed it to you in Singapore as soon as we received your order. An automated email went out to you with the tracking number as soon as it shipped on May 7. We will e-mail a copy of it to you, it might have gone into your spam folder. I apologize for that, I can understand your frustration. We will keep a close watch on your package and stay in touch with you via e-mail. Of course we will replace it if it has gone missing but we should give it a few more days. International packages through the US Mail can take a little longer. With kind regards, Cathy Deale
Donna Moore
1 reviews US
Everything I ordered met my…
Everything I ordered met my expectations and was the same in person as shown
Date of experience: May 23, 2021
Thank you for this great review Donna!
connnie spaulock
1 reviews US
So glad I ordered this.
My five year old granddaughter lol bed the tissue box cover because it looks like her and it is her very own tissues. I highly recommend this product. I highly recommend this company . Fast service and excellent correspondence effort.
Date of experience: May 23, 2021
Thank you so much for the lovely review Connie! We are so thrilled your granddaughter loves her new Girl in Pink tissue box cover :)
VB
1 reviews US
Beautiful product and great service!
Beautiful product and great service!
Date of experience: May 23, 2021
Thank you so much Vincenne! We are so pleased you had a great experience with us :)
Thelma Morales
1 reviews US
Quick transaction
Quick transaction, and the gown was a present and the recipient raved the quality of the item. Thanks for making me look good
Date of experience: May 31, 2021
Denise Fauntleroy
1 reviews US
Hot summer nights made comfortable by…
Hot summer nights made comfortable by your nightgowns...Love them❤️
Date of experience: June 06, 2021
Maria de los Angeles Cinta
1 reviews US
Excellent quality of the garment
Excellent quality of the garment, attentive and helpful customer service. I summarize my experience with Jacaranda as a great customer-supplier one. I highly recommend the products and the customer service of Jacaranda.
Date of experience: June 12, 2021
Thank you so much for the wonderful review Maria! We're so thrilled you've had a lovely experience and hope to help find you something you love again soon.
Francine Figliolo
1 reviews US
Love the robe
Love the robe. So substantial and just what I have been searching for for years!
Date of experience: June 13, 2021
We're so happy you love the robe Francine! Thank you for the review :)
Peg
1 reviews US
Quality of all the items I received…
Quality of all the items I received were great! Will definitely use Jacaranda Living again!
Date of experience: June 16, 2021
Thank you Peg! So thrilled you love our products and we hope to serve you again soon :)
Meg Taylor
1 reviews US
Love my beautiful white cotton…
Love my beautiful white cotton nightgowns! Perfectly soft and exactly what I have been searching for. Simple and lovely.
Date of experience: June 30, 2021
Thank you so much for the lovely reviews Meg! We're so pleased you are loving our products :)
customerJohn Roth, MD
1 reviews US
Something you can not find elsewhere.
Something you can not find elsewhere. Service, Quality, Style
Date of experience: June 30, 2021
Thank you so much John! We are thrilled that you're loving our service and products.
JULIE R
1 reviews US
Love the Hannah nightgown
Love the Hannah nightgown! It’s the perfect lightweight cotton for warm nights & is so pretty & feminine.
Date of experience: July 07, 2021
Thank you so much for the lovely review Julie! We're so pleased you love the Hannah nightgown!
Connie
1 reviews US
The quality and comfort of Jacaranda…
The quality and comfort of Jacaranda sleep wear can't be beat! Love every piece I've bought.
Date of experience: July 08, 2021
Myra Tisdale
1 reviews US
Great product
Great product
Date of experience: July 14, 2021
Frank N
1 reviews US
Great site and easy navigation
Great site and easy navigation. Just what my wife wanted. Thanks
Date of experience: July 15, 2021
Thank you for the great review Frank! We're so pleased your wife loves her new gift!
Lindsey Sisson
1 reviews US
great customer service and ship time as…
great customer service and ship time as always!! absolutely perfect products!!
Date of experience: July 18, 2021
Thank you so much Lindsey! We are so pleased you love your items!
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Wholesaler & Retailers of fine embroidered bath & bed linens for home and spa, ladies cotton sleepwear, baby layette and little girls cotton dresses