Reviews 4.4
348 total
Mary Savona
1 reviews CA
Jacaranda Living provides great quality…
Jacaranda Living provides great quality and unique gifts with exceptional service. My online orders were filled same day.
Date of experience: January 08, 2021
Stanley Zareff
1 reviews US
EXCEPTIONAL QUALITY OF MATERIALS
EXCEPTIONAL QUALITY OF MATERIALS. THANK YOU. STANLEY
Date of experience: January 12, 2021
Jessica
1 reviews US
Great customer service and beautiful…
Great customer service and beautiful product. Shipping took awhile but that was due to carrier issues, not Jacaranda. I will definitely shop again!
Date of experience: January 19, 2021
Thanks for this great review Jessica, we're so pleased you love the Courtney nightgown! I'm sorry the shipping took so long, USPS was overwhelmed this Holiday season.
Christy Cadigan
1 reviews US
Beautiful products!!
So many beautiful products to choose from for yourself or lovely gifts for friends and family!!
Date of experience: January 28, 2021
Carol Weir
1 reviews US
Easy to use website and my previous…
Easy to use website and my previous purchases have been high quality.
Date of experience: February 04, 2021
Janet Robertson
1 reviews US
The Susan Nightgown
The Susan nightgown is just as beautiful as I’d hoped. The cotton is a perfect weight; it feels absolutely luxurious. The details are perfection: the length, the sleeves, the decorative neckline, and the post didn’t take long at all.
Date of experience: February 11, 2021
Thank you for thus great review Janet! We are delighted you are enjoying the Susan nightgown.
Randy
1 reviews US
Beautiful nightgowns
Very nice nightgowns, my wife loves them thank you for your beautiful styles and the easy to maneuver web site.
Date of experience: February 12, 2021
Miriam
1 reviews GB
The nightdress was sent very promptly…
The nightdress was sent very promptly with a lovely note from "Cathy', to me in the UK. The nightdress is what I was looking for, in white cotton, but It's rather larger than I was expecting according to the table of sizes offered by Jacaranda, which I was following - I ordered L, whici fits my measurements on the table - there is XL and XXL above that - yet the Medium would have been a better fit. But it's not too great a problem - I'm not going to return it to the US for that, and it's nice and comfortable and I enjoy wearing it every night during this lockdown.
Date of experience: February 14, 2021
Thank you for this review and your kind words Miriam. I'm so sorry to hear the nightgown wasn't a perfect fit. I hope you enjoy wearing it although it is roomy, we'll gladly give you a discount on your next one in a size medium!
Francine Katz
1 reviews US
Such a beautiful
Such a beautiful, comfortable and chic nightgown!! I am so happy to have mine!
Date of experience: February 21, 2021
Linda Brooker
1 reviews US
Love your gowns
Love your gowns. I made a few mistakes. I had to email. Very courteous and kind to deal with. Positive experience!
Date of experience: February 26, 2021
Sara Ragsdale
1 reviews FR
Jacaranda Living products are top…
Jacaranda Living products are top quality. I am a monogrammer and I only offer high-quality products and I am proud to include their tissue box covers and cosmetic bags in my product line.
Date of experience: March 03, 2021
Rodney Brown
1 reviews US
Ordered something for my wife but…
Ordered something for my wife but couldn't find a size chart giving measurements. Your size information lists S,M,L,XL with a size number, but no measurements. Your order acknowledgement ended up in my gMail SPAM folder, which was very unusual.
Date of experience: March 12, 2021
I’m so sorry you had a frustrating experience ordering from us, Rodney. You are quite right, we could do better with showing the measurements of each nightgown on our website. We are working on it, thank you fir the feedback. I’m not sure why your order confirmation went to your spam folder, we will investigate. I was unable to find your order under your name, it might be under your wife’s name. Exchanges are free if your wife would like to exchange her nightgown for another size or a return it for a refund. We hope to send you something your wife would love next time. Kind regards, Cathy Deale
Laurie Herrmann
1 reviews US
Excellent customer service and…
Excellent customer service and beautiful, top-quality products! Cathy is a joy to work with, also!
Date of experience: March 19, 2021
Patricia Stratton
1 reviews US
Some beautiful items -- classics and…
Some beautiful items -- classics and some more modern items. Glad to know about your site.
Date of experience: March 21, 2021
Thank you for your kind words Patricia! We are so pleased you found something you love.
Rosemary Barnes
1 reviews US
I love the sweet old fashioned…
I love the sweet old fashioned merchandise this company offers.
Date of experience: March 27, 2021
C.C.
1 reviews US
Their website tells a lovely story with…
Their website tells a lovely story with pictures of South African Zulu women making these gowns. Mine arrived with a label “made in China “. Highly disappointed.
Date of experience: March 30, 2021
I’m so sorry to hear you are disappointed with your nightgown. Our embroidered bath and bed linens are all made by Zulu women in South Africa, our nightgowns are made by a woman-run team of workers in a socially responsible factory in China. We have been working with them for many years creating styles to our specifications. We are proud of the quality and rave reviews we receive about our collection. If you’d like to return your nightgown for a refund please contact us by email or phone. Kind regards, Cathy Deale
Lourdes LeBroc
1 reviews US
Awesome and efficient customer service
Awesome and efficient customer service. Quick response to my request followed by super fast shipping. Needless to say, the quality of their items is superb.
Date of experience: April 20, 2021
Thank you for your lovely review Lourdes! We are so pleased you had a great experience. Hope to hear from you again soon!
Elizabeth B Davies
1 reviews US
My second purchase from Jacaranda Livi…
My second purchase from Jacaranda Livi ng!!! Again, quick delivery. Another beautifully made item... Enjoying my robe. Thank you Jacaranda Living!
Date of experience: April 20, 2021
Thank you so much for your kind review, Elizabeth!
Natasha
1 reviews US
Embroidered shower cap
Fast delivery and lovely product
Date of experience: April 20, 2021
We're so pleased you had a great experience with us Natasha! Thank you for your review.
LML
1 reviews US
This was my first time ordering from…
This was my first time ordering from Jacaranda Living. Both pieces of sleepwear were very well made and the fabrics were just what I wanted. Unfortunately, I had to return both items. I am a very petite woman and both items were too large for me. Jacaranda made returning the items very simple.
Date of experience: April 21, 2021
We're so sorry that the nightgowns didn't work out! Please let us know if we can help you find any shorter style that might suit you better.
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Wholesaler & Retailers of fine embroidered bath & bed linens for home and spa, ladies cotton sleepwear, baby layette and little girls cotton dresses