Reviews 4.2
557 total
JOHN VELEZ
1 reviews US
Great service,friendly,and great …
Great service,friendly,and great coffee. All in one place,what else can can you ask for. Thank you
Date of experience: January 11, 2018
MIKE
1 reviews US
This is the best bike store in the area…
This is the best bike store in the area. Their staff is knowledgeable and have always been great at customer service. The service folks are the same and have been very helpful even with the basic questions.
Date of experience: January 11, 2018
PAT/COLETTE NALLEY
1 reviews US
Mt. Bike Major Overhaul
The bike shop and people are great but they missed a few things. I took the bike in because it was auto shifting or chain slipping. The gears/chain were worn after 10 years of hard use. They changed the chain ring, gear set and chain. It's a lot better but still doing some auto shifting, I tightened the rear cable which helped. Also, I had a slow leak in the front tire, which they forgot to change. Maybe this is normal with all new parts but I don't know. I will have to make another trip in and see if it can be adjusted properly. The price was in line with what Folsom Bike would charge.
Date of experience: January 11, 2018
WADE WILLIAMS
1 reviews US
Amazing bike shop
Folsom Bike (El Dorado Hills) has a great selection of bikes and accessories. Their staff is very friendly, knowledgeable, and not the pushy salesman types at all. We've purchased 2 bikes here and will be back for service and any accessories. Love this place!
Date of experience: January 11, 2018
AMANDA MERCER
1 reviews US
The service was great... but
The service was great. We followed the guidance of the salesman, but the bike we got for our daughter is just too big and she can’t ride it yet...so it’s a bit disappointing because we brought her in to be properly sized. Now we have a super nice bike that she has to grow into....
Date of experience: January 11, 2018
Hi Amanda - thank you so much for your review. I apologize that the bike you purchased for your daughter seems too large for her. I would love to have you bring the bike and your daughter back to the shop so we can make things right. Please feel free to contact me directly - [email protected] or 916-844-1000 x 2. Thank you Amanda.
DENISE & JEFF BEAR
1 reviews US
I've done lots of business with Folsom …
I've done lots of business with Folsom Bike. From renting to purchasing to service. Without fail they have offered friendly knowledgeable service.
Date of experience: January 11, 2018
Hi, thank you so much for your review and we are glad that we can continue to earn your business! We look forward to seeing you again soon!
BRANDON WARREN
1 reviews US
Tune up done right!
Good, fast and honest work that is very appreciated!!
Date of experience: January 12, 2018
TERRY ERVIN
1 reviews US
The Folsom Bike crew is the best
The Folsom Bike crew is the best. Thanks for taking great care of my bikes. Terry E.
Date of experience: January 12, 2018
GARY TAVERRITE
1 reviews US
Bike Neophyte
I walked in not knowing much about bikes other than I wanted one. Got one that fit my budget and ALL the staff were very helpful. Highly recommend!
Date of experience: January 12, 2018
SEAN MARSULA
1 reviews US
Great customer service
Great customer service, knowledgeable staff, and nice selection of bikes and accessories
Date of experience: January 12, 2018
MARTIN
1 reviews US
Good fit
Good fit, comfortable and light.
Date of experience: January 14, 2018
Jacob
1 reviews US
Incredibly friendly staff
Incredibly friendly staff. Knowledgeable professionals that WANT to help you with your bike shop experience. Incredible coffee next door to boot. Will most certainly recommend to any local and/or out of town visitors to stop by and see what they have to offer.
Date of experience: January 16, 2018
Richard J
1 reviews US
Great selection
Great selection, knowledgeable employees, no pressure. You won’t be disappointed.
Date of experience: January 16, 2018
MARYANN ORLOWSKI
1 reviews US
very peasant and professional bike shop
very pleasant and professional bike shop
Date of experience: January 16, 2018
FRANCIS FORTIER
1 reviews US
Trek fx1
Love my new bike from Folsom bike
Date of experience: January 16, 2018
MARILEE & STEVE
1 reviews US
The staff at Folsom Bike on Folsom-Auburn Road
The staff at Folsom Bike on Folsom - Auburn Road in Folsom, CA have been above and beyond helpful, courteous and experienced in all areas from sales to the bike repair shop. The mechanics seem to be knowledgeable with all our bikes' maintenance, parts ordering and repairs we've needed. They also fixed our broken Thule bike rack!
Date of experience: January 16, 2018
MICHAEL KUUSKVERE
1 reviews US
The staff was very helpful and …
The staff was very helpful and courteous. I was buying for my son and he had very specific needs. The staff brought me right to the items and explained the difference of each item. Such a huge help.
Date of experience: January 16, 2018
JASON
1 reviews US
Straight up great experience all around
Great experience. Delaney was super helpful and informative. Folsom bike has a new customer for life.
Date of experience: January 16, 2018
KEN MCKEE
1 reviews US
Excellent service and communication
I was looking for new bikes for our three kids (6, 8 and 10) for Christmas and while the combined purchase was a fraction of what an average bike costs these days, I was provided with incredible service, great communication and a fair price. They even offered to deliver the bikes to our house on Christmas Eve! I’ll be back for the next bike(s) our family needs!
Date of experience: January 16, 2018
STEVE CROWLEY
1 reviews US
We had a great buying experience buying …
We had a great buying experience buying 2 bmx bikes for our boys for Christmas. The staff was very helpful to us in making the right choice. We wanted bikes that will grow and last with our boys. I'm so glad we went to Folsom Bike. We will definitely be going back for more bikes in the future. Maybe even a full suspension mountain bike for me!
Date of experience: January 16, 2018
Hi Steve, thank you so much for your review. We are so glad we were able to help you with your BMX bikes and we look forward to continuing to earn your business in the future!
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Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA