Reviews 4.2
557 total
David F
1 reviews US
Fast service
Fast service, great price and friendly service. Thanks!
Date of experience: January 11, 2018
SEMI LIU
1 reviews US
Excellent customer service!!
Excellent customer service!! I would recommend this shop to all my friends.
Date of experience: January 11, 2018
SCOTT
1 reviews US
I've bought a road and mountain bike at …
I've bought a road and mountain bike at Folsom Bike and had superb service before the purchases and after. The staff is great at educating prior to purchase, and excellent in the service department. Nice owners too, a bonus!
Date of experience: January 11, 2018
SALLY GLEASON
1 reviews US
Folsom bike team was super helpful …
Folsom bike team was super helpful explaining product pros and cons and helped me reach a decision that fit our needs! Thanks much!
Date of experience: January 11, 2018
Thanks, Sally! We take great pride in our staff and we are so glad that we were able to help you! We hope we can continue to earn your business.
TYLER JOHNSON
1 reviews US
Super passionate
Super passionate, informative, and helped me find what was right for my needs (not necessarily most expensive option). Travis was awesome!
Date of experience: January 11, 2018
Folsom Customer
1 reviews US
Excellent customer care
Excellent customer care
Date of experience: January 11, 2018
Beginner
1 reviews US
Good for beginner.
Good service. Good entry level prices.
Date of experience: January 11, 2018
JEREMY ROSSMAN
1 reviews US
Exceptional service!
Exceptional service! Great deal and delivery. I’m so glad I didn’t buy our bikes anywhere else.
Date of experience: January 11, 2018
CHRIS MORRIS
1 reviews US
Best shop ever
Best shop ever! Good people, good coffee and great service!
Date of experience: January 11, 2018
GEORGE NAPOLEON
1 reviews US
A Great Bike Shop
Folsom bike is a great place to do business. I've purchased two bikes and a few other items from Folsom Bike and I am quite satisfied with my experience. I think having a realistic expectation is a key factor to building good relationship with your local bike shop. Customer service is great and the owners are great to work with. I will continue to do business with Folsom Bike. Cultivating a relationship with your local bike shop where they understand your personality and know the history of your bike is priceless.
Date of experience: January 11, 2018
MARILYN TODD
1 reviews US
Honest Shop
Excellent customer service! Very knowledgeable friendly bike shop. Not intimidating for a new cyclist in the least. Honest shop.
Date of experience: January 11, 2018
KRISTINA TK
1 reviews US
A business who cares about customers & very knowledgeable on products
I'd been going into the shop for almost a full year prior to making my initial bike purchase. I was ALWAYS welcomed, they always took the time with me & my kids to make sure to answer the many questions I always seemed to have, regardless if I was making a purchase that day or not. When it came time to buy my son a bike for Christmas, I ran to get there before closing time after full day of work... less than 10 mins till close. Not only did they not make me feel rushed or as if was the burden keeping them open a little late on a Friday night, but I was pleasantly surprised to see the bike was listed at the same as it was several mths prior. To top it off, they assembled the bike at NO additional costs, stored it for me over 2.5 weeks till Christmas and they were doing NO cost deliveries on Christmas Eve!!! WOW Now this is what I call excellent customer service, with great quality products and a place that truly cares for their customers as an independently owned small business. I will absolutly be returning for the remainder of the bikes I plan to purchase for my family over the next few months. HIGHLY RECOMMEND!!!
Date of experience: January 11, 2018
Hi Kristina, Thank you so much for taking the time to write your review. We very much appreciate your feedback and we are glad we could help you with your Christmas purchase. We look forward to continuing to earn your business in the future.
NARIYUKI FUJITA
1 reviews US
Simply excellent!!!!
Simply excellent!!!!
Date of experience: January 11, 2018
ADRIENNE GRAF
1 reviews US
Great service
Great service, excellent follow up and friendly, flexible understanding staff. Appreciate their help and insight and patience!
Date of experience: January 11, 2018
JONATHAN TOBIAS
1 reviews US
They are very helpful 👍👍👍
They are very helpful 👍👍👍
Date of experience: January 11, 2018
DAN
1 reviews US
Folsom Bike, quality Local shop.
The Staff was helpful and explained the advantages of different choices. This helped narrow my choices to items that would work for my goals and needs. Thanks.
Date of experience: January 11, 2018
JEFF SMITH
1 reviews US
A+ great sales/service support and …
A+ great sales/service support and customer service.
Date of experience: January 11, 2018
DON FEENEY
1 reviews US
Great staff
Great staff. Knowledgeable and professional. Love my new Giant Talon mt.bike from Santa
Date of experience: January 11, 2018
STEFAN G.
1 reviews US
Excellent shop with great service and …
Excellent shop with great service and quality products. FB always does a great job.
Date of experience: January 11, 2018
JEN BALDENEGRO
1 reviews US
Outstanding service
By far the best service for my bike. I needed a bike part replaced for my seat and Scott took the time via email and ordered in my steam for my bike. Scott was very understanding that I had to travel 60 miles. It took me over a month to get time to take my bike. But when I arrived they serviced it while I waited. We had questions on the Garmin they were extremely knowledgeableable I ended up purchasing one and they help me set it up and mounted it on my bike. Thank you for the excellent service. As we waited I observed how Scott and the service guy and everyone was treated the same as if there were family. In my opinion they excel in customer service. Thank you I will be back.
Date of experience: January 11, 2018
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Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA