Reviews 4.2
557 total
LARRY
1 reviews US
Excellent customer service
Excellent customer service. The Trek commuter bike is terrific.
Date of experience: December 09, 2017
JEANNE CARR
1 reviews US
So helpful and service is great!
So helpful and service is great!
Date of experience: December 09, 2017
CHIP ALLEN
1 reviews US
Good Service
Was treated well when I went to get a repair.
Date of experience: December 09, 2017
Ken W.
1 reviews US
very helpful
very helpful listened to my needs and helped me make a good decision
Date of experience: December 09, 2017
JOAN KEEGAN
1 reviews US
What’s not to love
Knowledgeable, helpful and quick turnaround—what’s not to love!
Date of experience: December 10, 2017
Anna M.
1 reviews US
Flexible, Knowledgeable, and Willing
Appreciated their flexibility, knowledge, and assistance in walking me through things I needed for my new hobby. Even a minute question on my rack such as, "am I securing this thing properly?" was answered without hesitation. Truly appreciate their patience.
Date of experience: December 11, 2017
Thanks Anna! We are happy to help you with all of your questions and anything else you need! This hobby becomes addicting in a great way! ;-)
JEFF JOAQUIN
1 reviews US
great service and selection of bikes
great service and selection of bikes, with a very knowledgable Staff of biking enthusiast! highly recommend purchasing from Folsom Bike.
Date of experience: December 11, 2017
JASON FEARING
1 reviews US
Getting you the right product at a …
Getting you the right product at a reasonable price. I appreciate that Folsom Bike stops a great selection of products at a broad price range. The staff is friendly, helpful and passionate about cycling and getting people on bikes to have fun! Always a great experience, each visit.
Date of experience: January 11, 2018
TIM BREKKE
1 reviews US
Folsom Bike is focused on excellent …
Folsom Bike is focused on excellent customer service in all aspects of their business. All three of our bikes are serviced flawlessly at Folsom Bike and we are also very please with our purchases. An excellent bike shop and far superior to the alternatives I used prior to Folsom Bike.
Date of experience: January 11, 2018
BECKY CLARK
1 reviews US
You’re Rad
Always helpful, humble, and well informed staff. Other bike shop are closer to where we live, but you are worth the drive
Date of experience: January 11, 2018
KRISTI
1 reviews US
They are so knowledgeable!!
They are so knowledgeable! They really help us get the right equipment without breaking the bank! Just love the friendly staff!
Date of experience: January 11, 2018
LARISSA V.
1 reviews US
Great customer service!
Great customer service!! Very helpful and my son loves his new bike! All of our bikes are from Folsom Bike in EDH. Happy customers!
Date of experience: January 11, 2018
Hi Larissa, we are so glad we could help you with your son's new bike! Thank you so much for your review and we look forward to continuing to earn your business!
JASON BRYNER
1 reviews US
Super knowledgeable
Super knowledgeable, I had lots of questions and I was able to buy the right bikes with confidence.
Date of experience: January 11, 2018
RANDY KERSLAKE
1 reviews US
Excellent Bike Shop
Excellent Bike Shop, but really just an excellent business, they would be great at whatever their business was, because they understand customer service. That is a culture which starts at the top and flows down to every employee and function in the company. They me you feel welcome and always make me feel they really appreciate my business. Love going there.
Date of experience: January 11, 2018
Jason J.
1 reviews US
Bought two kids bikes for Xmas...
We bought a 20" and a 16" for my kids for Xmas. Super easy. They held it for us util Xmas eve so Santa could deliver them. We also added a bottle holder to the front handle bars of the 20", needed an adapter and the holder for an additional $30+. When I went to pick up the bikes, the bottle holder was located on the inside of the handle bars. I had to explain to the service guy what a 7yo reach would look like. I'm guessing he doesn't have kids. When I got home and my oldest rode the 20", she had to adjust her grip to reach the brakes because they were backed all the way out. The gearing was also super tough. Easy fixes, but... The 16" was just fine as there are really no adjustments out of the box except seat height. That's to be expected. Overall, the folks are really good, super laid back, and knowledgable. Just those little things.
Date of experience: January 11, 2018
TIM ROUGEUX
1 reviews US
Staff were profession in asking what I …
Staff were profession in asking what I was looking for and assisted me in making a smart decision. I like that staff do not pressure me to buy things I don't need.
Date of experience: January 11, 2018
ROBERT G.
1 reviews US
Outstanding
Outstanding. No other way to describe Folsom Bike. Period.
Date of experience: January 11, 2018
BOB
1 reviews US
Friendly
Friendly, reliable, quick service
Date of experience: January 11, 2018
ANDREW FEARNSIDE
1 reviews US
The are awesome
The are awesome. Love these guys.
Date of experience: January 11, 2018
KATHLEEN
1 reviews US
Amazing customer service
Amazing customer service! Made my holiday shopping easy. Highly recommend Folsom Bike!
Date of experience: January 11, 2018
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Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA