Reviews 4.2
557 total
ROBERT FLORY
1 reviews US
Great Staff
Very friendly, knowledgeable and honest staff. One who shared their own experience with a product I was looking to purchase.
Date of experience: February 03, 2018
BRIAN MEANS
1 reviews US
Excellent servicing on my Zipp wheels
Excellent servicing on my Zipp wheels. Won't go anywhere else.
Date of experience: February 04, 2018
JOHN REIS
1 reviews US
Great staff very helpful
Great staff very helpful. Prices are moderate. I love my product I bought .
Date of experience: February 05, 2018
MARTIN SCHULTZ
1 reviews US
Great store with very competent staff …
Great store with very competent staff and a broad selection of bikes and accessories.
Date of experience: February 06, 2018
Hi Martin, thank you for your review. We very much appreciate your feedback and look forward to continuing to earn your business in future!
LYNNE RANDOLPH
1 reviews US
One annoying thing
Great customer service. My only complaint is the service manager would not stop trying to sell me a new bike no matter how many times I told him no. The bike I was having serviced was new to me and I wasn’t sure if I would be able to ride it or not, it had been many years since I had ridden. It finally got very annoying.
Date of experience: February 08, 2018
PMB
1 reviews US
I recently purchased a new 2018 Trek …
I recently purchased a new 2018 Trek Domane SL6 with the Shimano Ultegra groupset. The team at Folsom Bike were very knowledgeable and were able to answer all my questions and concerns about the front and rear IsoSpeed frame system. So, far I have put around 80 miles on the bike and haven’t been back to FB to have them make any adjustments to the bike. I must say the bike is very comfortable and the groupset is a nice addition. However, I did put a new saddle on the bike because my a** had issues with the stock saddle. If you are looking for a nice endurance bike at a fair price point the Domane could be the bike for you.
Date of experience: February 09, 2018
BRIAN
1 reviews US
The very knowledgeable staff made…Excellent assistance
The very knowledgeable staff made choosing a new bike upgrade to my old bike a very pleasant experience.
Date of experience: February 17, 2018
RANDY M.
1 reviews US
Excellent staff great selection of…
Excellent staff great selection of bikes and gear.
Date of experience: February 23, 2018
Stephen
1 reviews US
Everyone was really nice
Everyone was really nice, helpful, and laid back. Glad I purchased my bike from them..
Date of experience: March 05, 2018
STEVE ROBENALT
1 reviews US
Great rebuild by the El Dorado Hills store
The El Dorado Hills store just did a major rebuild of my bike. Runs like a champ now!
Date of experience: March 05, 2018
KEN & MICHELE CEMO
1 reviews US
Nice job on my 15,000 mile bike service!
Nice job on my 15,000 mile bike service!
Date of experience: March 05, 2018
BRANDON/ CHRISTI EARHART
1 reviews US
Super fans of Folsom Bike
My husband and I have been coming to Folsom bike for about six years now. The owners Erin and Wilson are so nice and down to earth. We have purchased nine bicycles from them and we always recommend their shop to all our friends.You can always count on exceptional customer service every time you walk thru the door. Absolutely our favorite bike shop.
Date of experience: March 05, 2018
Robert
1 reviews US
I brought my road bike in for an annual…
I brought my road bike in for an annual service and it rides as good as, if not better than the day I bought it. This shop is knowledgeable, professional, timely, and extremely pleasant. Hands down the best bike mechanics in the Sacramento area and I've been to most.
Date of experience: March 05, 2018
NATHAN PIZZO
1 reviews US
Never be disappointed - take my word for it. Folsom Bike is where you want to go!
Every time I visit the customer service is TIP TOP, and I know the products they endorse and sell are the top quality. When I need something specific or hard to find, they are always happy to help. They have helped me a tremendous amount in the past four years to keep my boys and the mountain bike team I am coaching up to date, safe and fast on the track. I also love the fact that they have Wednesday night road races that are great for my son who is looking to up his performance.
Date of experience: March 05, 2018
KATHY MROWKA
1 reviews US
Great service experience
Took my bike in for the Performance tune up and hydraulic brake service. They fixed the brake system, and went over the bike carefully. My mysterious noise is now gone.
Date of experience: March 05, 2018
LISA YATES
1 reviews US
Joe and I have been purchasing bikes…
Joe and I have been purchasing bikes and equipment since Folsom Bike opened. The service and attention to detail is top notch! The owners are hands on and engage with customers naturally.
Date of experience: March 05, 2018
MIKE S.
1 reviews US
I just stopped in for some brake pads…
I just stopped in for some brake pads for an old BMX bike. I had three employees tripping over themselves trying to help me at the same time. And it was great to see staff so eager to assist people walking through the doors. They seemed knowledgeable and curious at the same time. This was on a Tuesday afternoon around 4 PM and they were staffed with enough people to help many customers. It was refreshing to see.
Date of experience: March 05, 2018
Hi Mike. Thank you for your review and we're glad we were able to help you out! We look forward to seeing again soon.
CHETAN IRWIN
1 reviews US
Bike rental
Quick, easy in and out with helmets. Just across the street from the trails. They have a nice cafe for coffee, snacks or a post-ride brew that is connected inside.
Date of experience: March 05, 2018
JOSEPH ANTAREE
1 reviews US
Excellent service!
Excellent service!
Date of experience: March 05, 2018
DALE APPLE
1 reviews MX
Small problem with Trek roadbike resolved.
Service was quick, accurate, priced fairly and tech was personable and friendly. Bike fixed first try. All good.
Date of experience: March 05, 2018
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Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA