Reviews 3.8
956 total
Arsenio Torres Jr
1 reviews US
Thank you for your service
Thank you for your service. The rug is perfect and the colors are gradient.
Date of experience: August 12, 2018
Terri Kelley
1 reviews US
Beautiful Rug at a great price!
I was extremely pleased with the KAS Butterly Garden rug. It is a high quality rug and is just as beautiful in person as it was on the Web site. My ordering experience was perfect, too!
Date of experience: August 12, 2018
Chris Engel
1 reviews US
Was helped by great sales person
Was helped by an incredibly patient young lady named Haley Heal at the Dover, DE, location. She lead us through many different styles, colors and options (especially for our home with an aging pet) in what would be just a small area rug purchase. No rush, no pressure, answering every question; she made sure we were happy. We will be back eventually to find her again for what should be a much larger buy.
Date of experience: August 16, 2018
Kathleen
1 reviews US
All communication was quick
All communication was quick and accurate! Product was exactly as shown, and shipping was free!
Date of experience: August 16, 2018
Vicki
1 reviews US
Very Happy w/Carpet Mart & Installer
Miso, Asst Mgr, was great helping me pick out carpet; took samples home. Very easy & pleasant to deal with. Amer, the installer, was very professional & did an outstanding job. He & his helper moved the big furniture out, didn't bump any walls, & put everything back where it was. I was very, very happy w/Carpet Mart & installer & would recommend them. Very positive experience.
Date of experience: August 18, 2018
customer
1 reviews US
Great rug with quick delivery!
We received our rug (with a free rug pad!) as ordered and very quickly. My only complaint is that the packaging was not very secure and had opened up in a few areas. It was not an issue; however, it had been raining on delivery day, the rug could have gotten wet.
Date of experience: August 21, 2018
Jacquie, Orange County, CA
1 reviews US
Would purchase from CarptMart again and…
Would purchase from CarptMart again and recommend them to my friends. Excellent prices, service and quality. Thank you!
Date of experience: August 23, 2018
steven robertson
1 reviews US
Excellent installation by installer named Marlin
I had carpet installed last Friday and the installer did an incredible job. He and his helper were prompt, very experienced and vacuumed up before they left. His name was Marlin from Legacy Flooring. I would highly recommend him and Carpetmart customer service told me that customers can ask for a specific installer.
Date of experience: August 27, 2018
Nancy
1 reviews US
Great carpet and excellent price!
Great carpet and excellent price. Happy with the purchase
Date of experience: September 29, 2018
Don Eidam
1 reviews US
100% satisfaction
Carpet Mart is probably unbeatable for selection, quality, and helpfulness, and for their excellent in-store staff. Ashton and Raymond installed wooden floors for us in a bathroom and a large bedroom. We were amazed how impeccable the result was and how they did it all in two days. And the extras/details of disposing of the old rugs, putting protective pads under the furniture legs (another visit today), etc. were appreciated. Beautiful work, really friendly and talented guys.
Date of experience: October 01, 2018
marjorie gerhart
1 reviews US
Carpet Mart Reading is awesome
Carpet Mart Reading is awesome! They ensured I was completely satisfied with my purchase. Tom Snively and the manager Brian were awesome to work with. Thank you
Date of experience: October 14, 2018
Patti
1 reviews US
Very happy with the price and quality…
Very happy with the price and quality of the area rug I purchased!! Would definitely recommend your company to others and purchase more myself when the time comes. Thank you!
Date of experience: October 26, 2018
L in Seattle
1 reviews US
So far so good
So far so good, I ordered a small rug as a sample, received it when expected, and have returned it with no problem. Waiting for my purchase of the large size. I would shop here again.
Date of experience: October 26, 2018
customer
1 reviews US
Love my new rug
Love my new rug. I will be shopping again soon for more rugs. Great price!,
Date of experience: October 26, 2018
customer
1 reviews US
Quick delivery just what it said it was
Quick delivery just what it said it was
Date of experience: October 27, 2018
Rich
1 reviews US
Perfect Service
Package came in extremely fast with no issues to the tiles what so ever. Very satisfied and I'm about to order some more tiles for one of my bathrooms I'm installing. Thank You, Rich
Date of experience: October 29, 2018
P Spamels
1 reviews US
Rugs
Responsive and just as shown!
Date of experience: November 04, 2018
Debi Morris Herr
1 reviews US
Exceptional Customer Service
Our experience working with Carpet Mart in Lancaster, to put down new flooring in our family room was exceptional! We were not exactly certain of what we wanted, but with the help of Andrew and Kadai we chose Core-Tec flooring, pretty, durable, and water proof. Ashton took the measurements and sent an estimate in a very timely fashion and took time to answer our questions. Stephanie was the logistics person, she did a great job of coordinating everyone and getting our floor install scheduled quickly, and as unexpected openings occurred she got our job moved up. Raymond arrived well prepared to lay our floor, he worked non-stop to get the flooring finished, he was so pleasant and did a beautiful job right down to the finish trim work. Every person we dealt with at Carpet Mart was knowledgable, helpful, pleasant and on top of their game! We couldn’t be happier with the floor, the cost, and the really great customer service we received! We will recommend Carpet Mart to anyone installing flooring!
Date of experience: November 07, 2018
Brian Appelbaum
1 reviews US
Completely Thrilled!!!!!
We have been completely thrilled with our experience at Airbase Carpet & Tile Mart. The entire experience from selection to placing the order, measurements and installation was flawless. Complete flooring for new basement project and it looks great!!! Shout out to Michael Longwell- running a great customer service oriented company. Thanks- looking forward to our next flooring project- our family room
Date of experience: November 12, 2018
Ellyn Karol
1 reviews US
excellent service and products
We have had nothing but excellent service since our first visit to Airbase. From our first visit there to get information on new flooring, Nicole Esham, flooring consultant, spent time with us answering all our questions, making good recommendations and taking a complete interest in our project. We received an excellent quote for the product and installation. Robert and his crew did a great job installing our new floors. They were prompt, professional and the floors came out perfect. We then returned to Airbase for area rugs and Nicole helped us choose the best rugs for what we needed. We cannot say enough positive things about Nicole, Robert and all the staff at Airbase.
Date of experience: November 13, 2018
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Carpet & Tile Mart services 14 local communities and sells thousands of flooring options for any budget! We sell Carpet, Area & Oriental Rugs, Hardwood, Laminate, Ceramic & Porcelain Tile, Natural Stone, Vinyl, Luxury Vinyl Tile, and Remnants.