Reviews 3.8
956 total
Rebecca
1 reviews US
Beautiful rug
This is the best rug ever! I saw on other websites that charged more and shipping. I got this rug within a week and more reasonably priced and the customer service was great when I had a question! Will for sure order again through them!
Date of experience: March 30, 2019
Valerie
1 reviews US
5 Stars!!
My experience with Carpet Mart was 5 stars from start to finish! My salesman, Dan Oats, was very patient with me while I was trying to pick out my carpet, since I did not know what I wanted. He was very helpful, polite, and knowledgeable, while telling me about each carpet that I was interested in. The office staff was also very on top of things during the entire process, such as letting me know when carpet arrived and was ready for installation. And finally on installation day, the guys Brian Weir and Nick Walk arrived on time and did a fantastic job!! They worked around our pieces of furniture and handled everything with care. They were respectful and made sure everything was cleaned up. I am looking forward to them to come over again in the next few weeks to finish the rest of my house!
Date of experience: April 06, 2019
Customer
1 reviews US
Carpet arrived before scheduled arrival…
Carpet arrived before scheduled arrival and wa just as I expected.
Date of experience: April 09, 2019
Island Girl
1 reviews US
Great flooring and installation
Our new flooring looks great We had the Mannington flooring installed and were very pleased with the results. The installers arrived on time and completed the job that day. They were very professional, asked questions when necessary, cleaned up everything. We had a WOW moment when we looked at the finished job.
Date of experience: April 14, 2019
Dane Dunwoodie
1 reviews US
I was wanting to buy an area rug…
I was wanting to buy an area rug through Carpet Mart, due to their advertisement of free shipping. However, the cost of the rug I was wanting to purchase was more than they had it listed on their website. I noticed they had a "price match guarantee" and reached out to them with the requested information from the competitor so they could honor that guarantee. After multiple emails over the period of several hours they actually responded that they could not match the price due to how much lower it was than theirs. So if you are believing they price match, I would caution you to shop elsewhere.
Date of experience: April 15, 2019
Hi Dane. We spoke with our price match team and we were unable to match the price because the area rug requested is a Magnolia Home rug. Unfortunately, the manufacturer does not allow discounting of this line. Due to this limitation, we do offer free rug pad with the purchase.
customer
1 reviews US
Love these carpets
Love these carpets, would order again.
Date of experience: April 25, 2019
L. Smiley
1 reviews US
Not pushy
Not pushy, but helpful! Price was right!
Date of experience: April 25, 2019
Dave C
1 reviews US
We are repeat customers
We are repeat customers, my family and I have been going to Lomax for years and have always been very satisfied. Loved the salesgirl Lydia, outgoing, professional and extremely knowledgeable! I will be recommending her to everyone !
Date of experience: April 26, 2019
dee
1 reviews US
The store was a great communicator on…dee
The store was a great communicator on shipping and order. The rug cane quickly and was just as it looked. I love it! ( it was also less expensive than what was available locally)
Date of experience: May 02, 2019
Patty Shade
1 reviews US
Matt and AJ did a great job installing…
Matt and AJ did a great job installing our carpet. Highly recommend!
Date of experience: May 06, 2019
Nancy
1 reviews US
Very pleased
I love the carpet. I found the best price for it on this site. It was delivered quickly in the time they promised. Would definitely recommend.
Date of experience: May 21, 2019
customer
1 reviews US
Superb service
Superb service, timely delivery, gorgeous rug in optimal condition! Would definitely recommend this company without reservations.
Date of experience: May 23, 2019
C. Clements
1 reviews US
Great Service
My rug order came quickly and I am quite pleased with this company.
Date of experience: May 24, 2019
customer
1 reviews US
My order arrived ahead of its scheduled…
My order arrived ahead of its scheduled date and in great condition.
Date of experience: May 25, 2019
Jim
1 reviews US
FAST shipping
FAST shipping, GREAT price!
Date of experience: May 25, 2019
Toni
1 reviews US
beautiful plush rug to brighten and update my room
The rug was in stock and there were no shipping charges. I placed my order on Monday afternoon & it was at my front door Friday morning. Arrived in great condition! I almost forgot.... a free rug pad was included!
Date of experience: May 27, 2019
customer
1 reviews US
The runner was delivered in a timely…
The runner was delivered in a timely manner and I love it. It was exactly what I wanted and the price was great.
Date of experience: May 28, 2019
Don Young
1 reviews US
Excellent installation
Rug was delivered on time, Phil's installation crew did an excellent job and provided good advice, and we are very pleased so far.
Date of experience: May 31, 2019
Bob
1 reviews US
Great Experience
Competitive pricing, quick delivery, and quality products. Would purchase again from Carpet Mart. Great customer experience!
Date of experience: June 03, 2019
customer
1 reviews US
Clear web site easy to navigate prompt…
Clear web site easy to navigate prompt delivery.
Date of experience: June 03, 2019
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About
Carpet & Tile Mart services 14 local communities and sells thousands of flooring options for any budget! We sell Carpet, Area & Oriental Rugs, Hardwood, Laminate, Ceramic & Porcelain Tile, Natural Stone, Vinyl, Luxury Vinyl Tile, and Remnants.