Reviews 3.8
956 total
James Duffy
1 reviews US
Fast, Accurate and Friendly Service
Fast, accurate, and friendly service at excellent prices. I wouldn't hesitate to use and reccomend CarpetMart to anyone.
Date of experience: April 15, 2018
Louise
1 reviews US
Happy with the quality of the carpet !
Happy with the quality of the carpet , the associate on the phone was very nice , however the delay on processing our order was unfortunate . In the future I will follow up my order more closely , I would recommend your company . Louise
Date of experience: April 15, 2018
Lori from Stevens
1 reviews US
Pleased
We recently had carpet installed in our downstairs family room. Carpet mart saved us$950 and did a fabulous, professional job! Would absolutely recommend. Also bought throw rugs to match an existing rug. Very excited to find they had them, great price, speedy shipment.
Date of experience: April 15, 2018
customer
1 reviews US
Great price
Great price, fast delivery, beautiful rug.
Date of experience: April 15, 2018
Diane
1 reviews US
Very happy
Very happy! Always were helpful in answering my questions in a very timely manner and kept me posted after my purchase was made. Rug arrived in timely manner too!
Date of experience: April 16, 2018
customer
1 reviews US
Easy to order but no communication…
Easy to order but no communication after that. I had to call to find out when delivery was going to be.
Date of experience: April 25, 2018
We are truly sorry for the inconvenience of the lack of communication. We have been experiencing some issues with our shipment notifications and are working to resolve the problem. We do hope that you enjoy your purchase!
John Meyer
1 reviews US
easiest transaction I have ever made…
easiest transaction I have ever made from a website. shipping was incredibly fast and the final product was perfect and exactly what I wanted!!! I would highly recommend! A++++++++++ in my book!!!!
Date of experience: April 26, 2018
Ken Whitaker
1 reviews US
A positive experience
The app to place carpet into the room, on to a pic you download, is awesome. To actually see how it looks in the room prior to purchasing was very helpful Easy ordering process, showed up a day earlier than expected. Quality carpet at a very competitive price. I'd highly recommend.
Date of experience: April 27, 2018
Wayne-Olive Branch,Ms
1 reviews US
Needed to replace bedroom floor in my…
Needed to replace bedroom floor in my home which had all mahogany solid wood flooring on the entire first floor. Could not find a match from the previous local vendor or any other local vendors in the Olive Branch,Ms area. Noticed the Santos Mahogany display on the Carpet & Tile Mart website and ordered a $25.00 sample(2-18" pieces) which I placed on the existing floor to evaluate for a match.It was an excellent match of high quality solid mahogany so I ordered 200sf for the bedroom and had it installed.The entire 200sf was high quality,perfectly matched flooring relative to my floor and the samples previously sent with no discard/waste.Wasted a considerable amount of my time going to local flooring stores and trying to evaluate pictures of samples on a computer screen which constantly changes in shade relative to the angle of your screen and the light source. If I ever have another project to replace a portion of my solid mahogany wood flooring in the house, I will come straight back to this company for their santos mahogany and save myself a lot of extra trouble. Finally , the delivery was made by FedEx priority at a scheduled date and time to my home so that all hands could be on deck to promptly and efficiently unload the material. Highly recommend this company,their courteous salespeople, their wood flooring, pricing, and delivery-No Complaints. Owner
Date of experience: April 30, 2018
Rick
1 reviews US
Decent service with exception of no…
Decent service with exception of no notification or tracking info. Perhaps since I bought mine over the phone they just don't send that info??? On a more positive note...the product ordered was WAY better than expected. I am very pleased with it and will certainly order again from you.
Date of experience: May 04, 2018
Hi Rick, Thank you for your review. We do send tracking information for every order and we are sorry that it sounds like yours did not deliver. Since it was a phone order, perhaps we took down your email address incorrectly. We are sorry for this miss and hope that you may choose to shop with us again the future. Thank you
Bob Bleggi
1 reviews US
Quality was excellent
Quality was excellent, shipping was quick, price was better than most. I would recommend carpet mart without reservation
Date of experience: May 04, 2018
customer
1 reviews US
Rug was just as pictured and I price…
Rug was just as pictured and I price shopped and carpet mart was 30% cheaper than other stores.
Date of experience: May 04, 2018
Marilyn S.
1 reviews US
I purchased this area rug for my small…
I purchased this area rug for my small office. it’s definitely what I expected. I love it so much that I ordered the bigger size for my living room. Nice to receive the pad for free too. Thank you.
Date of experience: May 06, 2018
Maureen
1 reviews US
Love my carpet
Love my carpet, which arrived in a very timely manner. Very pleased, would use again
Date of experience: May 20, 2018
Carmel
1 reviews US
Beautiful rug and great service.
I ordered a Southwest themed rug and it was exactly as described. The rug is beautiful and was delivered right away. I am very happy with my purchase.
Date of experience: May 23, 2018
customer
1 reviews US
Great price
Great price Quick delivery
Date of experience: May 25, 2018
Diane A.
1 reviews US
The carpets are beautiful
The carpets are beautiful! I am very happy with my purchase. They are true to color and arrived quickly. They are not super thick, so if that is something you want I would look at the thickness. The thinnest one is under our dining table so we actually like that it is thin.
Date of experience: May 25, 2018
customer
1 reviews US
Great service
Great service
Date of experience: May 26, 2018
customer
1 reviews US
Thick high quality carpet
Thick high quality carpet, friendly/ helpful phone staff, great discounts & prompt shipping. Would recommend them to friends!
Date of experience: May 26, 2018
customer
1 reviews US
Good
My rug arrived quickly and in good condition.
Date of experience: June 07, 2018
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About
Carpet & Tile Mart services 14 local communities and sells thousands of flooring options for any budget! We sell Carpet, Area & Oriental Rugs, Hardwood, Laminate, Ceramic & Porcelain Tile, Natural Stone, Vinyl, Luxury Vinyl Tile, and Remnants.