Reviews 3.7
466 total
Charles Blue
1 reviews US
Didn’t take long for the ring to come…
Didn’t take long for the ring to come in and my fiancé loved it
Date of experience: August 31, 2021
Alexander McNeill
1 reviews US
The ring was perfect for her.
The ring was perfect for her. I saw how star struck she was when she first saw the ring like we fell in love again for the first time.
Date of experience: September 15, 2021
V. D. Path
1 reviews US
awesome!
I didn't wait anywhere near as long as I thought I would and my necklace and earrings are beautiful, I am very happy with the service!
Date of experience: September 23, 2021
Dennis Reagan
1 reviews US
Diamond Antique Style Engagement Ring Setting 14k Two-Tone Gold
Thank you for everything! The Diamond Antique Style Engagement Ring Setting 14k Two-Tone Gold (0.12ct) with selected .0.50 Carats Round Diamond is high quality, the service is superb and packaging is impeccable. I will definitely order again! ALLUREZ.COM offers a great selection of jewelry that can be personnally customized at very competitive prices. I'm very much looking forward to making future purchases at ALLUREZ.COM!
Date of experience: September 27, 2021
John Redmon
1 reviews US
Wonderful experience
Everyone at Allurez was extremely helpful and quick to respond. The ring was absolutely stunning. Would highly recommend them for your jewelry needs.
Date of experience: September 29, 2021
Michelle Layton
1 reviews US
Good warranty 8 years later!
My husband bought my wedding engagement & band back in 2013. Beautiful but it was time to have the prongs redone. Called customer service & found out the process. It was scary sending them in the mail, so I did use registered mail. It took a couple weeks, but got them back safe and sound & they look great.
Date of experience: October 23, 2021
Lee Wright
1 reviews US
Beautiful engagement ring!
Kim was very helpful with the purchase and selection of the diamond for the engagement ring I purchased. Absolutely beautiful ring and I can’t wait to surprise my girl with it. Great customer service and they got it to me when I needed it. Highly recommended shopping at Allurez!!
Date of experience: October 25, 2021
Liz Edsall
1 reviews US
I purchased a sapphire necklace for my…
I purchased a sapphire necklace for my daughter. It took a month to get it and the stone is so dark - it doesn’t look like a sapphire. I have returned the item for a refund. They received the item back on November 5. Today is November 22 and I called American Express today - Allurez still has not credited me back my refund. I have spoken to Kim several times. She has been nice but I still do not have my refund.
Date of experience: November 03, 2021
Robert
1 reviews US
Kim “Possible” Quattro
Omggg. Kim, the manager, has the best customer service one could ask for. She actually saved my life in a day or two. My wife love the ring.. I could not believe it myself how fast she helped me. She even checked on me right before and after I received my diamond. She’s wonderful. 10 stars for Ms. Kim please.
Date of experience: November 08, 2021
Elior Yom Tov
1 reviews IL
The wait is long but the jewelry is stunning
After a month of waiting for the product to be shipped, the item was marked with an incorrect bill of lading, a malfunction that caused many correspondence in customer service emails to resolve the issue. When the pendant arrived, I was really happy that it was designed to a high standard. The necklace that comes with it is very thin and less practical so I had to purchase another necklace.
Date of experience: November 08, 2021
ga soriano
1 reviews US
Basketball Eternity Sports Band for sports lover!
Thank You Kim for taking my call, listening to understand my concern. Since I lost my first ring, I ordered the basketball eternity sports band for the second time. I love the quality of the rings. When the second ring was delivered, it was not what I ordered. It was missing the shiny finish as online. Kim was very helpful, informative and worked with her team to get me the ring I initially ordered. Return process was smooth and I was able to receive my order with the shiny finish within the week. Hands down Kim for going above and beyond with your extraordinary service. Happy customer indeed!
Date of experience: November 08, 2021
Steve
1 reviews US
They were great
They were great, fast to respond and incredibly helpful!
Date of experience: November 09, 2021
Scott
1 reviews US
Customer Service is Great!
I ordered a ring and unfortunately the prepaid appraisal had inadvertently been left out of the paperwork. After posting a review stating that, Kim from Allurez customer service, reached out to me by email and followed up by phone offering to send the appraisal asap, which she did. I was so surprised and appreciative of the personal attention! Thank you Kim! BTW, the ring is absolutely gorgeous and obviously beautifully made. I am very pleased with it!
Date of experience: November 10, 2021
Natalio Echevarria Nate
1 reviews US
Great customer service,beautiful ring…
Great customer service,beautiful ring and she loved it ! Thank You Alluurez
Date of experience: November 10, 2021
Vernon
1 reviews US
Oversell/overpromise Underdeliver Poor
I called them to ensure a guarantee delivery by 11/18/2021. I sent an email 11/15/21 asking for why it had not shipped yet. They said I would have it by 11/19/2021. It still has not shipped. Now they just send me canned answers of waiting 10-14 business days. Another note, when you call them, there is horrendous loud background noise/loud voices and the person on the phone acts like there is nothing wrong when you ask about it.
Date of experience: November 18, 2021
Jeslyn Drayton
1 reviews US
Awesome company!
Amazing website! Ordered my engagement/wedding set and it arrived in exactly 2 weeks!! LOVE my rings they are even more beautiful in person than they are in the picture on the website! Would recommend this company to everyone!!
Date of experience: November 18, 2021
Della Mizrahi
1 reviews US
Beautiful necklace
I recently purchased a necklace at allurez. I am so pleased with the quality and it’s even more beautiful in person! Fast shipping too. Thank you allurez can’t wait to wear it!
Date of experience: November 22, 2021
Evelina Davydova
1 reviews US
STUNNING JEWELRY
STUNNING JEWELRY! Purchased my 4th necklace, honestly the best quality jewelry. Absolutely stunning, I don’t get impressed easily very easily, but they provided with the top end products- very stunning.
Date of experience: November 22, 2021
Herbert S Wagner
1 reviews US
I used Allurez for the third time this…
I used Allurez for the third time this year after being pleasantly treated twice before. The custom approach of delivering jewlery at reasonable pricing keeps me as a customer.
Date of experience: November 24, 2021
George
1 reviews US
Purchased an emerald ring for my wife
Purchased an emerald ring for my wife. It did take some time to get the item delivered, but the ring was stunning when it got here. My wife wears it everywhere and constantly gets complements. I think it’s her favorite piece of jewelry. Recently, took it into a local jeweler while shopping and they quickly noticed it.
Date of experience: November 28, 2021
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About
In 2010, Allurez was founded by Raphi to make the jewelry shopping experience special once again. Upon researching the industry, he discovered that most jewelry sold in stores was made overseas with inferior quality to jewelry made in the USA, and was sold at extremely high prices. What Raphi did next was launch Allurez for the jewelry customer to go directly to the source, and hired the best designers and jeweler's in the industry. By doing this, Allurez revolutionized the jewelry shopping experience with exceptional quality at affordable prices. Customized for you and filled with true and sentimental value. Since then Allurez has grown to a household name and is now one of the fastest growing jewelry brands in the US. Allurez is featured in the press at Brides, the Knot, Cosmopolitan and many more. THE COMPANY NAME WAS DERIVED FROM THE WORD ALLURE. The Z was added to be a metaphor for the beginning of the alphabet to the end, jewelry is meant to be eternal and last a lifetime. It symbolized the love from the start and is to remind you each and every day.