Reviews 3.7
466 total
Daniel
1 reviews US
READ THE REVIEWS FOLKS -- Bad quality product, worse quality customer service
Update: As many others have experienced, the company tried to cancel my review. Too bad, now you have proof that this is a verified review! Read the reviews folks. If so many of us have experienced the same deliberately poor customer service, the same shoddy quality of workmanship, and the same run around, then you are being foolish to take your chances with this company. The internet is full of reputable alternatives. Shop elsewhere!! --- I ordered two rings from Allurez. The rings arrived and looked nothing like the website photo. They were made with shoddy workmanship. When I tried returning the rings for a refund (as stated on their website), I was given a rude run around by phone and email. Finally, after resorting to threats of writing poor reviews (here I am!!), I was issued the refund. Shop anywhere but here!
Date of experience: November 05, 2020
Hello Daniel, We are so to hear about your experience with us. We stand by our great quality and reached out to you in hopes to upgrade your piece. We do apologize for any inconveniences and as a growing company we are taking measures to strengthen our customer service. We do have tons of satisfied customers and we have been featured on TheKnot, Price is right and various other websites.
Joan-Marie Crenshaw Nesbitt
1 reviews US
I like my necklace but shipping was slow.
I'm content with the quality of the necklace I ordered, although I thought the price was too high. I was also disappointed at how long it took to arrive. But I like the necklace and I wear it everyday.
Date of experience: November 06, 2020
Kyle Johnson
1 reviews US
Had some issues with account creation
Had some issues with account creation, but otherwise perfect experience!
Date of experience: November 08, 2020
Clifton Kinchen
1 reviews US
Excellent Company
Excellent Company. My Wife and I love their Jewelry.
Date of experience: November 09, 2020
Michael Schnepf
1 reviews US
Very pleased with Orders
I've made two orders through Allurez. Both birth rings for my wife. Quality was great, service was great, shipping was great. I have no complaints and will shop here more as my go to jeweler over the big stores. Better prices here as well.
Date of experience: November 10, 2020
nat
1 reviews US
I ordered my finance engagement ring…
I ordered my finance engagement ring from Allurez and it was the most gorgeous ring! It exceed all my exceptions and more. I informed them of our timeline and they delivered! My fiancé is obsessed with. Thank you Allurez for making engagement unforgettable.
Date of experience: November 10, 2020
ELIANNA E OKEN
1 reviews US
First time buying from Allurez and I…
First time buying from Allurez and I can assure you it will not be my last! I ordered the diamond station necklace and it was perfect! The quality was top notch and the customer service was even better. I have zero complaints!
Date of experience: November 10, 2020
Hello Elianna, Thank you for your positive feedback. It was a pleasure working with you!
Rochelle
1 reviews PH
Elegant jewelries!
Thank you for the great quality jewelry. I loved it very much, I will look forward to purchasing in this shop again. Fast delivery! Thank you will order again.
Date of experience: November 14, 2020
Katherine Williams
1 reviews US
Beautifully crafted ring
Beautifully crafted ring. Even better in person. Quality jewelry. Have ordered from them several times before. Never disappointed.
Date of experience: November 16, 2020
Celia Abbruzzese
1 reviews US
I LOVE this ring
I LOVE this ring! (Diamond Antique Style Engagement Ring Art Deco Platinum) I purchased a gorgeous Garnet and had a local Jewelry Maker set it for me. It is truly stunning. Very pleased with the ring and the customer service I received. I'll be back!
Date of experience: November 18, 2020
Karashash Akylbayeva
1 reviews US
It’s stunning
My fiancé proposed to me with this gorgeous ring. He knew what kind of ring I had been wanting and when he put it on my finger it was beyond my expectations. It’s stunning. It’s well designed, fits perfectly and a beautiful oval diamond in the center has halo underneath which makes it look so classy and fabulous. I collect so many complements. I couldn’t ask for more. Thank you very much for the beautiful craftsmanship.
Date of experience: November 20, 2020
Mitch
1 reviews US
Had an incredible experience with…
Had an incredible experience with Allurez! Bought my fiancé’s engagement ring and the ability to really build the ring that I wanted to WOW her was amazing. The band that I wanted didn’t offer the diamond shape that she loves so I got to contact to creator and we worked on a custom ring that was perfect!
Date of experience: November 22, 2020
Russell
1 reviews US
Bought an engagement ring
Bought an engagement ring, quickly realized it wasn’t what we had hoped and they worked with me to figure out what would work best, only a slight up charge and the ring was gorgeous. Thank you!
Date of experience: November 25, 2020
Nannette
1 reviews US
Ordered a pair of diamond and sapphire…
Ordered a pair of diamond and sapphire earrings which totally match a necklace I already have. I love it! Ordering was easy and the package arrived earlier than I expected. Excellent buying experience.
Date of experience: November 25, 2020
Drkkryptik
1 reviews US
Awesome service and products highly…
Awesome service and products highly recommend!
Date of experience: November 28, 2020
MARIA DIAZ
1 reviews US
I purchased a ring that was displayed…
I purchased a ring that was displayed in the website as something and the ring I got was much different
Date of experience: November 28, 2020
Hello Maria, We are so sorry to hear this. We would love to work with you to get the perfect ring. Please keep in mind pictures on our website can be enlarged at times for viewing purposes.
Najam Hassan
1 reviews US
One of the worst customer service…
One of the worst customer service experiences for me. Allurez could not deliver on the time they promised and then told me they can't cancel the order as it is against their policy. I got the bracelet one week late and the clasp of the bracelet won't work and the quality was bad. The customer service will not give me the RMA number and kept arguing with me to keep it instead of returning it. I had to go through Paypal to get my money back. I lost the shipping cost of about $50 because of their policy. I will not recommend this company even to my enemies.
Date of experience: December 04, 2020
Tommy Thorne
1 reviews US
Happy Wife Happy Life
I bought my wife’s anniversary present from Allurez the necklace turned out beautiful and my wife loves it. Came just in time for our special day. My wife was very happy. Happy wife=happy life
Date of experience: December 06, 2020
Eric Folks
1 reviews US
Spoke with Tzvetanka on the phone and…
Spoke with Tzvetanka on the phone and she led me to a beautiful ring that I chose. Thank you!!
Date of experience: December 08, 2020
Hello Eric, Pleasure assisting you over the phone. Hope to hear from you soon.
Jared Sorensen
1 reviews US
Custom Wedding Set
I had a custom engagement wedding set designed by Allurez and couldn't be happier with the result. It turned out beautiful and my fiancé loves it.
Date of experience: December 09, 2020
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About
In 2010, Allurez was founded by Raphi to make the jewelry shopping experience special once again. Upon researching the industry, he discovered that most jewelry sold in stores was made overseas with inferior quality to jewelry made in the USA, and was sold at extremely high prices. What Raphi did next was launch Allurez for the jewelry customer to go directly to the source, and hired the best designers and jeweler's in the industry. By doing this, Allurez revolutionized the jewelry shopping experience with exceptional quality at affordable prices. Customized for you and filled with true and sentimental value. Since then Allurez has grown to a household name and is now one of the fastest growing jewelry brands in the US. Allurez is featured in the press at Brides, the Knot, Cosmopolitan and many more. THE COMPANY NAME WAS DERIVED FROM THE WORD ALLURE. The Z was added to be a metaphor for the beginning of the alphabet to the end, jewelry is meant to be eternal and last a lifetime. It symbolized the love from the start and is to remind you each and every day.