Reviews 4.3
660 total
Kaia Savage
1 reviews US
Andre from Wordon's
Andre from Wordon's helped me with a back-ordered item a few months ago and he was such an amazing help. He made the experience so pleasant and easy I will 100% be purchasing from Wordan's again due to the amazing customer service he provided me.
Date of experience: January 03, 2021
Jason
1 reviews US
Email help is quicker than expected.
Mig helped me change the address number after I incorrectly entered it. After unsuccessfully reaching their help line by calling. I reluctantly tried the email help. Mig was surprisingly prompt in the response and successfully changed the address. Plus I got the work shirts I needed for half the price of Amazon. Thank you.
Date of experience: January 07, 2021
Sandra Schrecengost
1 reviews US
Easy Refund Procedure
A product on backorder brought about a cancelation. I did not want a store credit, which had been offered. The customer service person that helped me was kind, efficient and quite capable at her job. For me, the customer, it was quick, simple and exactly what I was hoping for. I'll be a return customer for sure.
Date of experience: January 08, 2021
Ticket Bliss
1 reviews US
EXCEPTIONAL COMPANY
Quick shipping! Always excellent quality and a great price. Love the bulk discounts and the customer service is prompt and professional. ALL 5 STARS !!!!!!!
Date of experience: January 21, 2021
Tara Green
1 reviews US
Never received package and unresolved still after 8 months!
I am a team manager of a softball team 16 to 18u, and very respected in the softball community as well as the high schools where I coached at, I was very excited to try wardens and happy with their prices in all the other coaches wanted to know how went as well because we're all looking for a change. They have very great prices and at the beginning I had wonderful customer service however it has been 8 months now and I have not received my team jerseys which is when covid started so I gave an extra time and everything I reached out to customer service email phone numbers anything possible. I have three cameras surrounding my house plus a ring doorbell and on the date that they state was shipped there was absolutely no package left I also checked on next door neighbor app just to verify that nobody else received it. After having to explain this to 20 plus parents we had to come up with the money again and go to a local sporting store and get our jerseys for the season which was a lot more money not to mention we were out the money that we spent on ordering jerseys on this website that was never received. I will say they did offer us a gift card in the amount of what was spent however unfortunately with the team that does this no good because number one we are at 18u team we do not need any more jerseys or any more softball stuff for that matter and number two it's pretty hard to split up a gift card amongst the players parents! I am waiting on a reply I really hope that they do what is RIGHT I have been more than patient. If they do it's right I would gladly give a good review as well as do the same for the softball community / baseball because we are always looking for a good honest reliable company that does what's right.
Date of experience: January 31, 2021
Charlene Dempster
1 reviews CA
Great Customer service :)
I had a small issue and Charlie was able to fix it immediately on a long weekend. REALLY happy. Thank you!!! Shirts are almost always perfect. Once in a while theres issues but no fault of Needens. I love that i can always get a hold of someone. Thank you!
Date of experience: February 15, 2021
Ian
1 reviews CA
Excellent customer service
Charlie helped resolve any problems i had and was extremely friendly and quick with response. This company definitely passed my expectations.
Date of experience: February 15, 2021
Laura Karma
1 reviews CA
Very Good Customer Service (Support)
I was just curious to be sure about the prices are paid with Canadian Money, then I got help for sizing & was told if it doesn't fit & can return & request a refund. Also I had another question to ask & I was answered ASAP. that I appreciated that very much & gave me a code for 3% for further orders....
Date of experience: February 16, 2021
customer
1 reviews CA
I have enjoyed Gildan products for…
I have enjoyed Gildan products for their quality, colour choices and prices. My recent order did not meet the quality standards I am used to, for example a couple of T shirts had uneven shoulders. After writing to the customer service desk I received a prompt response. Charlie responded and issued me a return label within two days. Great service. Thank you.
Date of experience: February 16, 2021
tginn
1 reviews US
Wonderful kind and awesome service with…
Wonderful kind and awesome service with Charlie at Needan! Thank you Charlie!
Date of experience: February 16, 2021
Maria Kerkezos
1 reviews CA
Charlie was very helpful thank you!!
Charlie was very helpful thank you!!
Date of experience: February 17, 2021
taylor
1 reviews CA
Charlie was super helpful
One of my sweaters i ordered had to be cancelled, and charlie was very quick to reply and give me a refund that i requested immediately. Very easy and stress free communication
Date of experience: February 19, 2021
Ang and Dwayne Leclerc
1 reviews CA
Charlie is da bomb
Charlie is da bomb
Date of experience: February 19, 2021
Anne Elizabeth
1 reviews CA
Charlie from customer service was so…
Charlie from customer service was so quick and kind when I emailed about an issue I had. He was very happy to help and I really appreciated it! Makes me happy to shop at wordand!
Date of experience: February 19, 2021
Blueberry Xavier
1 reviews CA
The team in Wordan - Charlie
The team in Wordan, CA has been very prompt with their assistance. Not only did they provide fast shipping but also Charlie helped me with processing returns equally fast. As there is such a wide range of options, I was initially overwhelmed by the choices for my small business order. But Charlie helped me address all queries on material and size selection. To top it all he provided a loyalty code for future purchases. I am so impressed by this team,I will be placing all my future orders with them. Regards, Teenu Tom
Date of experience: February 23, 2021
Sabrina
1 reviews CA
Absolutely amazing
Absolutely amazing ! extremely helpful and answered all my questions right away!
Date of experience: February 27, 2021
Nikolay Karchev
1 reviews US
The t-shirts sometimes are not tailored…
The t-shirts sometimes are not tailored correctly! Also when I wash them they colored the water, so I am afraid to wash them together with other clothes. And one more thing the sizes running too small!
Date of experience: February 27, 2021
Casanova Design USA
1 reviews US
Excellent ALL-AROUND Service
Extremely reliable, fast service and a great product! Will continue to order from Wordans!!
Date of experience: March 12, 2021
Naiyah Rae
1 reviews GB
Frequent customer/thanks Charlie in CS
I frequently order from Wordans- both US and UK sites (American living in England ATM)- and I always have a great experience. Shipping on a recent US product-order caused some issue as it couldn’t go to my APO box. Charlie in Customer Support was super helpful with the cancellation/return/reorder process. He went above and beyond to make sure I was sorted and satisfied. Aside from the shipping annoyance, my experience is always fab. Thanks Charlie 😏
Date of experience: March 18, 2021
Melissakd Delong
1 reviews US
Alejandro Trigo is very helpful and…
Alejandro Trigo is very helpful and kind i had some items in my cart and he offered a coupon to me which i very much appreciated.He was very!GREAT customer service indeed!!
Date of experience: March 22, 2021
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About
Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excellent bulk discounts. As we work both retail and wholesale there is no minimum order. At Wordans you can find different styles of clothing items. From sportswear to casual and chill outfits. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.