Reviews 4.3
660 total
Brian Ross
1 reviews US
Refund request
Communications with Alejandro were excellent, issue resolved - Thanks!
Date of experience: September 15, 2021
Pretty Squat Gang
1 reviews US
Customer Service is top teir
This is my 3rd time ordering from Wordans. It's always been fast service. I recently made an order and realized I had a typo in my address. I called Customer Service to fix it. Alejandro answered and fixed it immediately before it was shipped. He was very pleasant and was a big help!
Date of experience: September 17, 2021
Ediseo Tabing
1 reviews CA
DISAPPOINTED NO MORE
If I could still remember, it was first week of December 2020 that I ordered T-shirts from this company hoping the shirts will arrive before Christmas so I could print the t-shirts of my customers. Unfortunately, it did not arrive as schedule despite of so many calls I made. In short, I was disappointed and thought of not ordering anymore to this Company for a very poor customer service. This September 2021, I decided to give it a try again to order t-shirts as most of the brands, sizes and colors are available to them. And what amazed me, these staff Mig and Alex, have been so helpful and process my orders without delay. They are also very concern to my questions as they respond to my email so quick. I was able to return some of the items I ordered due to their small sizes and that is because of their prompt action. They also give me coupon or discount code which I like most. Showing a very satisfactory performance of these two employees, Mig and Alex deserve something to be added on their Performance Record - a Letter of Commendation for an Excellent Customer Service. Surely, you got my nod in ordering frequently to your great Company.
Date of experience: September 17, 2021
Faithlyn Henry
1 reviews US
I bought some T-shirt for my son from…
I bought some T-shirt for my son from this site the service was really good order was on time i would surely buy from them again
Date of experience: September 18, 2021
Blate Papes
1 reviews US
Know what you're buying. Returns are easy though.
So we unfortunately did not sample the shirts we bought beforehand, and ended up having to return them. Alejandro helped us with the return, he was very pleasant and quick to respond. The whole thing was a very simple process, and the refund came through in a few days. Some shirts were nice, but my advice to everyone is to KNOW what you're buying first. Save yourself any hassle. Will buy the CORRECT shirts this time. Thanks!
Date of experience: September 18, 2021
Twan Defesche
1 reviews NL
Good shirts
Good shirts, nice cotton feel and good fit.
Date of experience: September 19, 2021
Katie Angel
1 reviews US
Wonderful
Have never had anything less than great experiences with this company! Good products at great prices, good inventory. User friendly website. I had the pleasure of interacting with Alejandro via email, he reached out after I had left items in my cart. He only improved my experience! I appreciate his help! Highly recommend wordans.com !
Date of experience: September 21, 2021
Wap Press
1 reviews US
Alejandro was nice and excellent thanks…
Alejandro was nice and excellent thanks for the help!
Date of experience: September 21, 2021
Candie
1 reviews US
Very polite and professional
Very polite and professional, however, the ball was dropped during email correspondence in regards to a return. It took a month to resolve, however, once I finally called instead of trying to email, the return reimbursement was immediate. The process would have probably taken less time if I would've tried to call sooner instead of waiting for a return email about the items I returned and was awaiting a refund.
Date of experience: September 22, 2021
Dawn Navarette
1 reviews CA
Love wardens I order weekly never had…
Love wardens I order weekly never had an issue until now but one phone call and was fixed right away. Thanks to Alejandro for his help.
Date of experience: September 27, 2021
Kyla Howell
1 reviews US
Customer service was amazing thank you…
Customer service was amazing thank you Alejandro Trigo! Solved my problem in 2 seconds!
Date of experience: September 27, 2021
Nora
1 reviews CA
Alejandro Is such a pleasure to deal…
Alejandro Is such a pleasure to deal with! So happy we were able to connect! He helped me through ordering and couldn’t be happier!
Date of experience: September 28, 2021
Marieve Ward
1 reviews CA
Great service!
I purchased a zip up vest and had to cancel the order the same day. The process was easy and fast! There was a little hiccup where I did not get my refund. I messaged support and they resolved the issue immediately! Mig from customer service was extremely helpful and fun to talk to! I recommended them :)
Date of experience: September 28, 2021
Lisa Boyd
1 reviews US
Alejandro got back to me in a prompt…
Alejandro got back to me in a prompt manner!!! Also Ross McDowell helped me immencly. After taking care of an issue I ordered more!! Thanks
Date of experience: September 29, 2021
Melissa Foerster-Schiller
1 reviews CA
Excellent customer service experience…
Excellent customer service experience with Mig! I received a tshirt that had some stitching missing along the side seam. I contacted the support team and Mig took care of having a replacement sent to me, very quickly I might add. Definitely recommend for your tshirt needs!
Date of experience: September 29, 2021
Alexa Briones TAEKWONDO
1 reviews CA
Resolve the technical issue right away
Resolve the technical issue right away. Alejandro Trigo is Very accommodating and knowledgeable. Will order again in the future. Highly recommended.
Date of experience: September 29, 2021
Kara Macy
1 reviews US
Alex was super helpful in resolving my…
Alex was super helpful in resolving my problem, and very friendly. I really enjoyed speaking to him. All customer service employees need to take a lesson from this man! Thank you so much Alex!
Date of experience: October 01, 2021
Stephanie Laurin
1 reviews CA
Great customer service
I had received a sweater that did not match the photo on the website (it was grey and should have been black). The black one was sold out and unavailable. Elizaveta was incredibly helpful and solved my issues and now my client won’t be without the item they needed. Amazing customer service.
Date of experience: October 01, 2021
Julie Wilson
1 reviews US
Elizaveta helped me and she was very…
Elizaveta helped me and she was very quick to get me the answers I needed and was very professional. It was a good experience ordering with Jordan's. Julie
Date of experience: October 01, 2021
Mido Adel
1 reviews DE
Alejandro
Alejandro, you are the best thanks so much !
Date of experience: October 12, 2021
Contact
About
Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excellent bulk discounts. As we work both retail and wholesale there is no minimum order. At Wordans you can find different styles of clothing items. From sportswear to casual and chill outfits. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.