I am a team manager of a softball team 16 to 18u, and very respected in the softball community as well as the high schools where I coached at, I was very excited to try wardens and happy with their prices in all the other coaches wanted to know how went as well because we're all looking for a change. They have very great prices and at the beginning I had wonderful customer service however it has been 8 months now and I have not received my team jerseys which is when covid started so I gave an extra time and everything I reached out to customer service email phone numbers anything possible. I have three cameras surrounding my house plus a ring doorbell and on the date that they state was shipped there was absolutely no package left I also checked on next door neighbor app just to verify that nobody else received it. After having to explain this to 20 plus parents we had to come up with the money again and go to a local sporting store and get our jerseys for the season which was a lot more money not to mention we were out the money that we spent on ordering jerseys on this website that was never received. I will say they did offer us a gift card in the amount of what was spent however unfortunately with the team that does this no good because number one we are at 18u team we do not need any more jerseys or any more softball stuff for that matter and number two it's pretty hard to split up a gift card amongst the players parents! I am waiting on a reply I really hope that they do what is RIGHT I have been more than patient. If they do it's right I would gladly give a good review as well as do the same for the softball community / baseball because we are always looking for a good honest reliable company that does what's right.