Reviews 4
120 total
Guyton Z Daniels
1 reviews US
I just love this company and everything…
I just love this company and everything about it. From the fantastic products to its incredible customer service! I will continue to do business with them and refer them to my friends !
Date of experience: June 20, 2023
Virginia L. I
1 reviews US
Great customer support…
I reached out to customer support because I was notified that my package was delivered. However, I didn’t receive it. Lauryn from customer support did some digging and my package was delivered the very next day! Lauryn was awesome, helpful, and very pleasant! She reached back out to me very quickly. Amazing, efficient service. We need more Lauryns in customer support💕
Date of experience: June 20, 2023
RM
1 reviews US
Excellent customer service!
I love their products have purchased from Glow Fairy many times. Their customer service is excellent. I had trouble with a coupon and they happily refunded me the amount due and even offered me another one for future shopping. An overall excellent experience!
Date of experience: June 19, 2023
Susan K
1 reviews NZ
Wish I had looked here first!
I read about this product and was really excited to try it. I ordered and had to wait quite awhile to receive it, but not unexpected, given where I live. I used the under eye serum and - nothing. I have continued to use it and haven’t noticed any big changes. Really disappointed and won’t be ordering again. I also noticed the vast majority of 5 star reviews have to do with customer service, but the poorer reviews are for the product!
Date of experience: June 24, 2023
AnnieC
1 reviews US
Glowing Results for Instant Repair Eye Serum
I have been using Glow Fairy Instant Eye Repair Serum for about two months and have noticed a big improvement! My 55+ year old undereye area feels and looks instantly tightened and less puffy which makes the fine lines less pronounced. I also dab a little on my upper eyelids and they are a little less puffy as well. My order arrived quickly and I think the product is a great value compared to much pricier options. Looking forward to trying more Glow Fairy products in the near future.
Date of experience: June 24, 2023
Nichole Dugger
1 reviews US
The Glow Fairy’s Customer Service Is Awesome!! Lauryn is the best!!
The Glow Fairy’s customer service is one of the best I have ever communicated with. Lauryn was quick with her response and a huge help with the problem I had. She is such a sweet heart, and your company is blessed to have her.
Date of experience: June 26, 2023
Lindsey
1 reviews US
I ordered the eye serum for the first…
I ordered the eye serum for the first time. I realized after my order was processed the coupon wasn't applied. I reached out to customer service and they responded very quickly and applied the discount to my order. I am still waiting for it to arrive, but it looks like it should be here soon.
Date of experience: June 21, 2023
Angelica
1 reviews US
I'm been using the face and body wand…
I'm been using the face and body wand bundle, and everyone can noticed my skin improvements , is been amazing. Since then I start trying other products and becoming a fan. I highly recommend it.
Date of experience: June 26, 2023
Kathleen Teaman
1 reviews US
Lauryn was amazing in responding to my…
Lauryn was amazing in responding to my concern and promptly offered to replace or refund nature patches for sleep! Was a pleasure doing business with this company! Kathy Teaman
Date of experience: June 28, 2023
Wendy Tomsett
1 reviews US
Incredible customer service
Incredible customer service! Responded quickly and walked me through the steps to correct the issue. I am certain with service like this, the product has to be just as fantastic! I can't wait to get it and try it out. Thank you for taking care of my issue so swiftly and easily.
Date of experience: June 28, 2023
Tara Buckler
1 reviews GB
Customer service
Customer service - not received my products yet so can’t comment on them. But the customer service via Facebook messenger was fantastic to help me decide the right product to buy and how long that product would last. Feel confident in my purchase and looking forward to trying it when it arrives.
Date of experience: July 01, 2023
Heather Boyer
1 reviews US
I received a quick response from…Lauryn
I received a quick response from customer service when I had a question about my order. My agent checked to make sure I received the correct products and followed up with me soon after. I appreciate the help and attention to my questions.
Date of experience: July 06, 2023
Janet Alidon Randle
1 reviews US
I emailed support/customer service…
I emailed support/customer service because I wanted to know how to use the Instant Eye Serum treatment correctly. It just wasn't working for me. Wow! Customer service is top notch. I received a response on the same day with directions on how to use the serum. I was not expecting a response so soon, but I am super excited now to give the treatment another try. Thank you!!
Date of experience: July 10, 2023
Faith Schwartz
1 reviews US
I had some questions about my new…
I had some questions about my new products and emailed customer service. I got a response faster than any other customer service has ever responded to me. Between the products and customer service, I’m hooked!
Date of experience: July 12, 2023
Tanice
1 reviews CA
Hi had emailed glow fairy about my…order placed
Hi had emailed glow fairy about my order and was very surprised to get a respond within no time, Lauryn was very polite and resolved my worries about my order right away. I can't wait to try my product and continue to buy from glow fairy as they r top notch.
Date of experience: July 13, 2023
Luminiţa Antãluţã
1 reviews RO
I am very satisfied
I am very satisfied, the quality of the products is superior, they pay special attention to customers and are very promising. I thank them for all the work done and the help received! I recommend!
Date of experience: July 17, 2023
Angela Hayes
1 reviews CA
Great customer service
Great customer service! Fast and also gave me a coupon for some future orders. They made sure my package was coming via the correct carrier and did all that within an hour of my order! 5 stars
Date of experience: July 17, 2023
Stephanie Treece
1 reviews US
Excellent customer service
Excellent customer service. My package was lost in the mail system and they had me a replacement order sent out within an hour of my email.
Date of experience: July 14, 2023
Dawn Hoffmann
1 reviews US
Their customer service is top notch
Their customer service is top notch. I couldn’t have asked for better. And I love their products. I’ve noticed such a difference in my skin and problem areas since starting them. Love this company!!
Date of experience: July 16, 2023
Cinde MacGee
1 reviews US
There was a glitch in my order
There was a glitch in my order. Got an email saying my order was delivered and it had not been delivered. I wrote to customer service and they reviewed the issue and resent the order. Took awhile but my 2nd order finally arrived. Keep up the good work, Lauryn! Greatly appreciated!
Date of experience: July 20, 2023
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Remove your wrinkles, fine lines, and just keep glowing! Receive the magical gift from The Glow Fairy and magically you'll reverse the clock on your skin!