Reviews 3.3
440 total
Shawndel
1 reviews US
Amazing poms
Amazing poms. Already fluffed quick delivery.
Date of experience: October 12, 2021
Thank you for your review! I am happy to hear you love our poms. Kelli - Marketing Department
Ericka Lozano
1 reviews US
Well I ordered 50 Pom poms for our…
Well I ordered 50 Pom poms for our cheerleaders they order was confirmed and that I should hear back with an email in 3 days. I didn’t even get a call, message, or email that my order wasn’t going to be fulfilled. I had to call and see how come I haven’t an email or package. Y’all said it wouldn’t be filled until December. I had to ask for a refund it wasn’t even offered.
Date of experience: October 12, 2021
Thank you for leaving us a review. Due to supply chain issues, we are running out of inventory on items that would typically be fully stocked at this time. While we do our best to update our website as soon as we know of an outage we don't always get notified before an order gets through on the web. We do recommend that if you are needing an order shipped right away that you call our sales team at this time, and we have noted to do so on our website. I am sorry we were not able to fulfill your order. Kelli - Marketing
Ashley Horne
1 reviews US
Amazing
Amazing product
Date of experience: October 12, 2021
Thank you for leaving us a review! Kelli - Marketing Department
KeKe
1 reviews US
Its good.
It fits perfectly and looks great on me. I love it. My butt is a bigger than most so I wish I sized up on the skirt.
Date of experience: October 13, 2021
Thank you for your review! Kelli - Marketing Department
Mary Davis
1 reviews US
Crazy fast shipping!!
Crazy fast shipping!!! Quality product and best price I found! Will be a repeat customer!
Date of experience: October 13, 2021
Thank you for your review! Kelli - Marketing Department
Cheer Coach
1 reviews US
Superior Cheer was a lifesaver
Superior Cheer was a lifesaver! I was able to find silver metallic poms at a great cost and the shipping was immediate!!! Great quality poms as well!
Date of experience: October 20, 2021
Thank you for your review. Amanda - Customer Care Team
Maureen Tejeda
1 reviews US
Received shoes I ordered in a very timely fashion!!
Received shoes I ordered in a very timely fashion. Very impressed! Highly recommend!
Date of experience: October 21, 2021
Thank you for leaving us a review! Kelli - Marketing Department
Erin
1 reviews US
My order arrived so timely and I…
My order arrived so timely and I received amazing customer service. Highly recommend!!
Date of experience: October 21, 2021
Thank you so much for leaving a review! Kelli - Marketing Department
Suzanne
1 reviews US
Ordered 11 tops and bottoms in a…
Ordered 11 tops and bottoms in a variety of sizes. It was easy to tell what was in stock and what wasn’t. My order came very quickly.
Date of experience: October 23, 2021
Thank you for leaving us a review! Kelli -Marketing Department
Christina Fowler
1 reviews US
Order came when expected in great…
Order came when expected in great condition, will buy again for sure! Great price too!
Date of experience: October 24, 2021
Thank you for leaving us a review! Kelli - Marketing Department
B. Oliver
1 reviews US
Never Received
Never Received I was excited to use Superior Cheer, because I heard a lot of wonderful things from other coaches concerning their poms arriving quickly and with good quality. That is what I needed. However, when I went to check my email for tracking information after receiving an order confirmation days prior, I found nothing. Then days later, my account reflected that the order had been cancelled. I still have not received an email from them, so I am assuming that the poms were not in stock although the website said they were. Others have had great experiences; it just was not mine.
Date of experience: October 24, 2021
Thank you for leaving us a review. To clarify, we do not cancel orders without contacting customers for approval first. A couple of issues may have happened between placing the order on our website and the order coming into our system, such as issues with payment, issues with payment information, or an issue with Paypal if you paid through them. I am so sorry you never received your order, and we are currently looking into our notification system since you should not have received a confirmation. It is a known issue we hope to have fixed asap. If you would like to look into this further please reach out to our customer care team at [email protected].
Momentum Cheer UK
1 reviews GB
Brilliant customer service
Brilliant customer service, so helpful and quick to respond. We <3 Superior Cheer!
Date of experience: October 25, 2021
Thank you for leaving us a review! Kelli - Marketing Department
Silver Lake High School
1 reviews US
The flags we ordered are beautiful
The flags we ordered are beautiful! They came way earlier than the time we were quoted as well!!
Date of experience: October 25, 2021
Thank you for leaving us a review! Kelli -Marketing Department
Lexi
1 reviews US
I never received my item
I never received my item
Date of experience: October 25, 2021
Thank you for your review. I see that you ordered our solid plastic pink pom, which is out of stock. I'm sorry we did not have the pom you wanted in stock. We have experienced a delay in inventory due to supply chain issues. If you would like to adjust your order, please reach out to our customer care department at [email protected], and they can help you further. Kelli - Marketing Department
MH
1 reviews US
sequin boy shorts for cheer
We got a pair of sequin boy shorts for cheer. We referred to the size guide before ordering and they were too small she couldn't even wear them.
Date of experience: October 26, 2021
Thank you for your review. I am sorry you had an issue with the fit of your boy shorts. We did look into this and the sizing chart comes directly from the manufacturer. If you have any further questions or need to return your item you can do so by contacting our customer care team at [email protected] Kelli - Marketing Department
Erica Lechner
1 reviews US
I ordered in stock cheer skirts and…
I ordered in stock cheer skirts and they arrived in 2 days! Very happy with the quality.
Date of experience: October 27, 2021
Thank you for your review! Kelli - Marketing Department
Alayna Schmidt
1 reviews US
Very responsive
Very responsive. I ordered the wrong size megaphone and customer service was so helpful with getting my order fixed. I appreciated the follow up as well.
Date of experience: October 28, 2021
Thank you for leaving us a review! Kelli - Marketing Department
Laura Rogers
1 reviews US
My daughter has needed siklver 6 in…
My daughter has needed siklver 6 in poms for a month now and you are the only one that I could find had them and every time I order the order will not process now
Date of experience: October 29, 2021
Thank you for your review. I'm sorry you had issues with your order going through, however, I see an order was placed and shipped. Here is your tracking number: 9405511108296978293933. If you need anything else or have questions regarding your order please reach out to our friendly customer care team at [email protected] - Kelli - Marketing Department
Jennifer Franzo
1 reviews US
I never Got my order and when I finally…
I never Got my order and when I finally called I got Told they were on back order…. Terrible should have been told them and not waited a month for an order before I had To call and find this out!
Date of experience: October 31, 2021
Thank you for your review. I am sorry you were not contacted about your order being out of stock. We are working on our backorder notification system and hope to have it fixed soon. Kelli - Marketing Department
Pam K
1 reviews US
Great Communication
Great cheer uniform! They ran out of an item we ordered. Someone from the company emailed me that day to let me know & to help solve the issue. They quickly sent it as soon as it came available. I was pleased with the great communication from the company. Thank you!
Date of experience: November 01, 2021
Thank you for leaving us a review! Kelli - Marketing Department
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About
Since 2011, Superior Cheer proudly continues Pearison Inc.'s 50+ year tradition of quality products, prompt delivery, and outstanding customer service to cheer instructors and educators around the globe. Here you'll find a complete line of custom cheerleading uniforms, including cheerleading uniform packages and select uniform styles with free tackle twill, plus our huge selection of in stock merchandise. Superior Cheer has everything you need for a successful cheer season, year after year. We have a full team of sales and customer service representatives based in the US, as well as secure online shopping. And with fast and reliable shipping with Free Shipping on all orders $200 or more, Superior Cheer has you covered, every season.