Reviews 3.4
526 total
Customer
1 reviews US
Great merch and service....
I've seen some poor reviews for this company but I had a good experience. My first order came about a week and a half after I placed my order. The quality of the plush bear I ordered is good. I had to cancel my second order. I did have to call but was connected with a person right away and the order was cancelled easily. I got a full refund. I recommend giving this company a shot.
Date of experience: June 24, 2020
Be
1 reviews US
Love it
Love it. Have it on now
Date of experience: March 16, 2023
Thank you Be. Appreciate you taking the time to leave your feedback.
Charles hillman
1 reviews US
Great customer service. Awesome
Great customer service. Had a mistake on a shirt that was sent me. N they sent the right size style of shirt to me. So awesome it was!!
Date of experience: February 18, 2023
Thank you Charles. It's great to hear everything was sorted quickly. 🤘🏽
Wendy Sheridan
1 reviews US
very responsive customer service
I ordered a long sleeve shirt with the pentacle cut out on the shoulder, and they shipped me the wrong item. When I emailed them about it, they immediately responded with an RMA label to return the product and they sent out the correct garment right away. No muss, no fuss.
Date of experience: March 14, 2023
Sorry to hear you didn't receive the correct item. We've been working on a smoother returns service so it's great to hear that it went well in the end.
lesly neal
1 reviews US
Perfect fit
Perfect fit, love the style
Date of experience: March 10, 2023
Thank you Lesly. 🖤
Tony L Clark
1 reviews US
I love it.
I love it and it fits fine.
Date of experience: March 03, 2023
Thank you Tony. We appreciate your feedback.
BVee
1 reviews US
Awesome quality products
Awesome quality products, fair prices most of the time , typically fast shipping at decent rates. Sizes are always on the small side but if you know that and order up, your good!
Date of experience: March 16, 2023
We appreciate your feedback, thank you for taking the time to do so. 🙌🏽
Sean Wallin
1 reviews US
Fast shipping and awesome designs on…
Fast shipping and awesome designs on their Tshirts!
Date of experience: March 16, 2023
We appreciate you taking the time to leave your feedback Sean. Thank you. 🤘🏽
Gabriel Sanchez
1 reviews US
Love all the different designs
Love all the different designs
Date of experience: March 16, 2023
Thank you Gabriel, our new catalogue will be coming out soon with lots of cool new designs.
Jamie Tomazzolli
1 reviews US
Great purchase
I love the backpack and absolutely love this teddy bear!! Been eyeing them for while and I finally decided to get them!! They are both made perfect. Will purchase again
Date of experience: March 16, 2023
Thank you Jamie. We appreciate your support. 🤘🏽
Karim Anyogo
1 reviews US
good quality
good quality
Date of experience: March 01, 2023
Thank you Karim.
Christopher Williams
1 reviews US
Shirt was not the size I ordered and…
Shirt was not the size I ordered and one pair of the sandals was too small other then that the quality is great
Date of experience: March 15, 2023
Hi Christopher, Sorry to hear your items weren't what you were expecting. Please reach out to our customer services team with your order number and they will correct this for you.
Rodney Stark
1 reviews US
Great business
I love the products and the service.
Date of experience: March 07, 2023
That's so nice to hear Rodney, thank you so much.
Lillian
1 reviews US
The product was exactly as described
The product was exactly as described. High quality fabric and great fit.
Date of experience: March 16, 2023
Thank you Lillian 🙌🏽
Jenette
1 reviews US
Communication was great
Communication was great. I ordered a T-shirt and twice was refunded due to running out of that T-shirt. But received an email letting me know when it was back in stock I ordered immediately. Fast shipping too. I will be back.
Date of experience: January 05, 2023
Thanks so much Jenette. See you again soon. 🖤🖤
T.Motts
1 reviews US
Rock n Roll clothing at a reasonable price
I really like the stuff I’ve bought. I wear it while performing with my Rock band behind the drums. The clothing is comfortable, affordable and looks cool!
Date of experience: March 16, 2023
Awesome! Thank you for the great feedback! Would love to see pics of your band!
Rhonda Watkins
1 reviews US
Never happened before but I didn't get…
Never happened before but I didn't get my full order. I'm missing a shirt and don't know if it is out of stock or just didn't get it yet
Date of experience: March 04, 2023
Hi Rhonda, thank you for your feedback. All available items are dispatched quickly. You should have received an email to explain which items were unavailable and to ask whether or not you would like to wait or receive a refund. Don't forget to check your junk folder. If you did not receive anything please contact our customer services team and they will help you.
Max Varden
1 reviews US
I greatly enjoyed the speedy shipping
I greatly enjoyed the speedy shipping, tracking number, and quality of the product! The masks fit great and are so incredibly comfortable, and don’t muffle me at all. Excellent for my job!
Date of experience: March 16, 2023
Thank you so much Max.🤘🏽
Bill
1 reviews US
Sizes run a little small
Sizes run a little small, love the shirts!
Date of experience: March 10, 2023
Hey Bill, we now have comprehensive sizing charts for each product type. If you are ever unhappy with your purchase please reach out to our customer care team who will be happy to assist you.
Jason Dolin
1 reviews US
Very pleased
Very pleased
Date of experience: February 22, 2023
Thank you Jason.
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About
For over 30 years our clothing and accessories are created with the utmost care and attention to detail, rolling out cool and trendy merchandise for the Gothic and Heavy Metal Fashion including t-shirts, hoods, ladies tops and accessories
Where Art meets Fashion... covering a range of themes from Tribal designs, Gothic, Horror, Fantasy and Fetish to the more commercial Vintage, Fashion and Entertainment. From Warner's latest Batman to Classic Scarface, Dragons and Reapers to Wolves and Cats... we have something for everyone wanting to stand out from the crowd.
Collaborating with various Rock and Entertainment licensed properties to really expand our markets.
Offering Express Delivery and 30 Day money-back Guarantee, there's no reason to not order our Free Catalogue and join the die hard Spiral fans that have been so loyal to us for decades and are the real reason for our success story!
Spiral’s not just a brand, it’s an attitude!