Reviews 3.4
526 total
Sherri Farrell
1 reviews US
My daughter loved the top I ordered
My daughter loved the top I ordered. Its unique and goth without being cheap or costume like. Great for every day wear, as every day can't be dramatic.
Date of experience: May 02, 2023
Nicolae Daniel Dobrin
1 reviews RO
Super fast and good quality like usual
Super fast and good quality like usual
Date of experience: May 09, 2023
Stefanie Johnson
1 reviews US
I love the shirt
I love the shirt
Date of experience: May 10, 2023
Emily Simpson
1 reviews US
Very nice quality
Very nice quality. Love the shirts, sizes are perfect. Only problem was, took awhile to get to me. For the prices, and how long shipping really takes, they should offer completely free shipping. Other than shipping, love love Spiral. Thanks guys
Date of experience: May 10, 2023
Leslie Jones
1 reviews US
I was disappointed that the shirt I…
I was disappointed that the shirt I really wanted was not sent and I was refunded for it. That was the main reason I placed the order
Date of experience: May 15, 2023
Hi Leslie, sorry to hear that the item you wanted wasn't in stock. Our stock levels change constantly due to the volume of orders we receive. Please let us know if you would like us to help you with current stock availability of this or any other item.
Kellie Herch
1 reviews US
Order came on time and is as advertised…
Order came on time and is as advertised in the catalog.
Date of experience: May 10, 2023
Thank you for your review Kellie!
Mandee King
1 reviews US
Klarna pay later joke!!!!
The site has a lot of options to choose from. The only thing right now I don’t like is they want a big payment down is I use kalarn or the pay now and every week. And my payment down was a lil to much for what it’s worth but my next payments were $8 but I decided no and it don’t take cash app it says no to a prepaid card unfortunately so guess I didn’t need the items it’s a nice site tho
Date of experience: May 21, 2023
Troy S
1 reviews US
My shirts arrived in a timely and they…
My shirts arrived in a timely and they were exactly what I ordered. They look amazing! I am very happy with Spiral USA as usual!
Date of experience: May 16, 2023
Thank you Troy. We hope to see you again soon.
Namaste Pratt
1 reviews US
The top I want has arrived just in time
The top I want has arrived just in time
Date of experience: May 11, 2023
So pleased to hear our order reached you in time! We hope to see you again soon.
Richard Camacho
1 reviews US
Very fast delivery and price was great…
Very fast delivery and price was great I will recommend.
Date of experience: May 12, 2023
This is so awesome to hear! Thank you Richard.
mark schmidt
1 reviews US
Great product
Great product
Date of experience: May 12, 2023
Thank you Mark :)
Mike Dielman
1 reviews US
Got a nice t shirt very happy with your…
Got a nice t shirt very happy with your company
Date of experience: May 18, 2023
Thanks so much Mike!
maddmetalmike
1 reviews US
Awesome print
Awesome print, and super fast shipping!
Date of experience: May 19, 2023
customer
1 reviews US
cute
like the product and service great gifts
Date of experience: May 16, 2023
Jenn
1 reviews US
Your 2x fits more like a juniors Large
Your 2x fits more like a juniors Large. Absolutely no way it's going to fit.
Date of experience: May 18, 2023
Hi Jenn, we're sorry to hear that the item you received isn't what you were expecting. We do offer size charts on our website. If you don't think your item was the size it says on our website please let our customer services know so that we can sort this for you.
Gail
1 reviews US
Happy with the products but can’t register on website.
Received the products and I’m impressed and happy with them. The materials don’t look cheap and prints are beautiful. My only issue is when I registered an account on the new website it didn’t recognize my password or email when I tried to sign in.
Date of experience: May 22, 2023
Hi Gail, thank you for your feedback. Sorry to hear that you are having difficulties logging in, If you haven't already done so, please can you email the customer services team and they will get this sorted or you.
Beverly O'Brien -Aguiar
1 reviews US
Always have excellent service.
Always have excellent service.
Date of experience: May 24, 2023
Marcoantonio Tovar
1 reviews US
one of my shirts didn't arrive
one of my shirts didn't arrive
Date of experience: May 25, 2023
Hi there, I can see that you ordered three tshirts. One of those was out of stock and a refund for this was processed. did you receive an email to let you know? We offer a refund, a replacement or the chance to wait until the item is back in stock in these instances. If we can help you with anything please let us know.
Jamie Smith
1 reviews US
Spiral makes some of the best Print Quality shirts in the world!
Spiral makes some of the best shirts in the world! And what I mean by that is they use top quality cotton, and top quality printing on the shirts, their shirts will last you 5+ years of wearing and washing and you can still see the print well. Most other company shirts, you be lucky if the print dont turn to crap after the first wash. Shipping is Fast, and they offer free fast shipping on orders over $60 ( so 3 shirts ) However their website needs a little work on being more accurate up to date with inventory. Twice now I made a order for a Dragon shirt XL size and the website says it has stock, and the order ends up getting delayed by almost a week and then a refund is sent back to my credit card for the missing shirt, however no email is sent in reguards to the missing shirt, and the only way to see that the shirt wasn't shipped is when you either get the shirts and see its missing, or you check your order on the website and see there is no tracking number next to that shirt and the order is partially refunded. An Email saying, Hey were sorry, the shirt you ordered is not in stock, the price has been refunded would be courteous. But 2 weeks went by and I see the shirt is in stock it says so I try ordering it again, to again, be refunded and not sent. So PLEASE keep your website up to date, to help keep orders fast, and to not be giving false hopes to your customers, like I REALLY wanted that shirt, looks awesome. And super disappointed twice now I was unable to get it. It was the Dragons Lair shirt.
Date of experience: May 25, 2023
Hi Jamie, we really appreciate you taking the time to leave your thoughtful feedback. I have spoken with the team about your feedback. When you get a chance please check your emails, you'll see an email from Lizzy.
Jboogs
1 reviews US
I ordered a shirt thru Hot topic and…
I ordered a shirt thru Hot topic and was told 2-7 days for delivery. My shirt was held up in Jacksonville, Florida for 6.5 days for no reason. I was depending on that shirt for a company event and had to order a replacement shirt. I am not happy with the service. I want to know why it was held up in Jacksonville, Fl for so many days and was told that it would have been here on time but then delivery changed. NOT ACCEPTABLE!!
Date of experience: May 23, 2023
Hi Jennifer, thank you for your Hot Topic order which we can see you made on the evening of the 23rd of May. We can see it was delivered on the 1st of June which is within our timeslot of 2-7 days.
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About
For over 30 years our clothing and accessories are created with the utmost care and attention to detail, rolling out cool and trendy merchandise for the Gothic and Heavy Metal Fashion including t-shirts, hoods, ladies tops and accessories
Where Art meets Fashion... covering a range of themes from Tribal designs, Gothic, Horror, Fantasy and Fetish to the more commercial Vintage, Fashion and Entertainment. From Warner's latest Batman to Classic Scarface, Dragons and Reapers to Wolves and Cats... we have something for everyone wanting to stand out from the crowd.
Collaborating with various Rock and Entertainment licensed properties to really expand our markets.
Offering Express Delivery and 30 Day money-back Guarantee, there's no reason to not order our Free Catalogue and join the die hard Spiral fans that have been so loyal to us for decades and are the real reason for our success story!
Spiral’s not just a brand, it’s an attitude!