Reviews 3.9
529 total
Maureen Leckie
1 reviews GB
Material was not as stated on site.
Material was not as stated on site.
Date of experience: February 06, 2023
Hello Maureen, thanks for your feedback. We will consider adding the materials of the items on the website so we can improve your shopping experience to 5 stars =) Kind regards, Shuuk team.
Dragana
1 reviews GB
Love Shuuk clothing a lot
Love Shuuk clothing a lot. Lovely items available to good prices. Will order again. Just delivery time a tad too long. Otherwise great!
Date of experience: January 30, 2023
Hello Dragana, thanks for your feedback! I understand that the delay was caused by weather conditions at origin that affected transportation, but we will definitely talk with FedEx and revise delivery times so we can keep your buying experience at 5 stars =) Kind regards, Shuuk team.
Mrs Cathy Trainor
1 reviews GB
Very speedy reply to my email and very…
Very speedy reply to my email and very efficient
Date of experience: February 06, 2023
Hello Cathy, thanks for your review. We are overjoyed that you appreciate how efficient our customer service team is. That is one of our top objectives, and we commit to continuing it. Kind regards, Shuuk team.
Lecaro
1 reviews GB
Excellent products and swift delivery
Excellent products and swift delivery
Date of experience: January 30, 2023
Hello Lecargo, thanks for your review. We are overjoyed that you appreciate the high caliber of our goods and the promptness of our delivery. Kind regards, Shuuk team.
Susan Rahman
1 reviews GB
I not happy
I not happy . Not good quality.
Date of experience: January 30, 2023
Hello, Susan We sincerely apologize if the products you purchased did not meet your expectations, but we recognize that this is entirely subjective given that the majority of customers love those very same items. It's unfortunate that you wrote this bad review without ever getting in touch with us to discuss the issue, as we might have helped you return the items for a refund or replacement. Simply send an email to [email protected] to get started. Please get back to us so we can help you further. Best regards, Shuuk
Aneta Chwedorowicz
1 reviews GB
Really good quality
Really good quality. I recommended
Date of experience: January 30, 2023
Hello Aneta, we appreciate your feedback =) We are thrilled that you appreciate the high quality of our products, and we look forward to continuing to offer them at great prices. Kind regards, Shuuk team.
Laura
1 reviews US
Quick shipping & great quality
Quick shipping! The jumpsuit I ordered is great quality and fits true to size.
Date of experience: February 07, 2023
Hello Laura, We are delighted to know you are satisfied with all aspects of your shopping experience at Shuuk.com =) That is exactly what we aim for in every single order. Kind regards, Shuuk team.
lili leo
1 reviews US
!00% satisfied
Amazed by the prices and quality of the items, great store with awesome deals!
Date of experience: February 06, 2023
Hello Lili! It is definitely heartwarming to us to know that you are so happy with the service we have provided. =) We promise we'll keep it up. Kind regards, Shuuk team.
Mary Ellen Andrews
1 reviews US
Very quick and smooth process
Very quick and smooth process. Thank you.
Date of experience: February 08, 2023
Hello Mary! thanks for your review =) We appreciate your feedback. Shuuk team.
ana canjura
1 reviews CA
Good quality a so incredibly price
Good quality a so incredibly price. I really like my jacket
Date of experience: February 08, 2023
Hello Ana, thanks for your review! Great products at great prices, that is what Shuuk is all about =) Enjoy your jacket! Shuuk team.
Lotem
1 reviews US
The quality fits the prices
The quality fits the prices, cheap materials, and sewing, buttons are about to fall off, uneven shoulders in one of the shirts.
Date of experience: February 16, 2023
Welcome, Lotem It's unfortunate that you didn't give us a chance to address any problems with your order before leaving this review. Sending us an email at [email protected] is all that is necessary for us to help you. In this situation, we will get in touch with you, so be sure to respond so we can resolve this. Best regards Shuuk team.
Joanne Laud
1 reviews GB
My third order from shuuk and thrilled…
My third order from shuuk and thrilled once again , sent out the same day and recieved in the uk so quick! Good quality and true too size , Will definitely be back!
Date of experience: January 31, 2023
Hello Joanne, thanks for such a beautiful review. We are very happy to know that you are delighted and love your purchase very much. That makes us continue to grow because at the end of the day what matters is the satisfaction of our customers. Kind regards, Shuuk team.
Cristi Heard
1 reviews US
I can always expect good quality…
I can always expect good quality products from Shuuk. Shipping takes a little time, but not too long.
Date of experience: February 08, 2023
Hey Cristi, We appreciate your input. We sincerely value your business, and we will surely talk to our carriers about how to improve delivery times. Kind regards, Shuuk team.
Julia Gomez
1 reviews US
I like my purchase only the delivery…
I like my purchase only the delivery took very long time
Date of experience: February 18, 2023
Hello Julia, thanks for your feedback. We are so glad you like your purchase and we will definitely revise delivery times with our carriers so they can improve them. Kind regards, Shuuk team.
I receivedFrancine A Johnson-P
1 reviews US
The article arrived as suggested …yes
The article arrived as suggested however the jacket was wrong size would like to return for a larger size 1XL. Please return information. Order # 7415149781. Thank you
Date of experience: February 17, 2023
Hello Francine, thanks for your review. We have responded to your email providing the information on how to process your size exchange. Kind regards, Shuuk team.
Christie
1 reviews US
Love the jacket!
Love the jacket!! It looks just like the picture and fits perfectly. I’d say it runs tts. I’m 5’4 107 lbs. The sleeves are fitted and the length hits at the top of my thigh. Love it!!
Date of experience: February 18, 2023
Hello Christie, thanks for your lovely review. It is heartwarming for us to know you love your jacket =) Enjoy it!
MissThomas
1 reviews GB
Sent wrong size and your returns system…
Sent wrong size and your returns system is useless you've got a printer I'm a disabled pensioner with low mobility I took it to my post office and it wouldn't scan I took it to royal mail and it wouldn't scan I still need to find a printer you sent me the wrong size I don't need this and this is definitely going on Facebook plus all my family friends and neighbours
Date of experience: February 14, 2023
Greetings, Miss Thomas. We sincerely apologize that you are not happy with the standard return procedure. However, it is safe to update anybody reading this, that you actually went ahead and followed the return process (as everyone else) and chose a full refund, which has already been processed. As you might have realized after committing to return the item for a refund, our return process is succinct and transparent. You just print the pre-paid return label we send you, attach it to the box containing the items, and drop the package off at Royal Mail. You could even put it in a red Royal Mail box. Please keep in mind that you can contact us at [email protected] for any further doubts. Best regards, Shuuk team.
MARIA DELOSREYES
1 reviews US
Very satisfied with the brand
Very satisfied with the brand , the price and the returns ! Love shopping with Shuuk
Date of experience: February 22, 2023
Hello Maria! thanks for your review =) Low prices, great quality, simple returns and outstanding customer service is what Shuuk is all about. Kind regards, Shuuk team.
Mark Shinton
1 reviews GB
Fantastic customer service
I ordered an item for my as a gift which I didn’t give her until an anniversary three weeks later. The item had a faulty zip and due to the time I expected a bit of a battle. No such thing though. I contacted the customer service and after providing photos of support a replacement was offered and dispatched the next day. Our first order but definitely not the last. Fantastic customer service. Thank you Shuuk.
Date of experience: February 23, 2023
Hello Mark, thanks for your feedback =) We work every day to have excellent customer service that can provide quick and effective solutions for any issues during the shopping process, and we promise we'll keep it up =) Kind regards, Shuuk team.
Rezan Solmaz
1 reviews US
Everything great
Everything great
Date of experience: February 24, 2023
Hello Rezan, Thank you for taking the time to leave a review! We're happy to hear that everything was great with your recent experience. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your business and look forward to serving you again soon. Kind regards, Shuuk team.
Contact
About
We connect the world through fashion, in a more affordable way