Reviews 3.9
529 total
Margaret Ruth
1 reviews MT
Lovely top
The order arrived earlier than expected and the blouse is just as described on the website. It is made well and the material is good quality. The only problem was the sizing (which was based on the reviews) which was a bit on the small side.
Date of experience: February 11, 2023
Hi Margaret! Thank you for taking the time to share your feedback with us. We're glad to hear that your order arrived earlier than expected and that the blouse is just as described on the website. We take pride in ensuring that our products are made with good quality materials. We're sorry to hear that the sizing was a bit small, and we appreciate your feedback on the sizing. We're constantly working to improve our sizing recommendations, and we appreciate your input. Please don't hesitate to reach out to us if you need any assistance with returns or exchanges. Thank you for choosing our brand, and we hope to have the opportunity to serve you again in the future. Shuuk team.
Camila Kohen
1 reviews US
Great T-shirts!
Ordering was easy! Package arrived on time and kids loved their new T-shirts!! The Spiderman T-shirt with the gloves was a great hit with my 4 year old! I also loved my Lyocell button up shirt dress. Great fit and beautiful fabric. Size was just right too. Really recommend.
Date of experience: January 05, 2023
Hello Camila, It's great to hear that you and your kids are happy with your recent purchase! We're thrilled to hear that the Spiderman T-shirt and the Lyocell button-up shirt dress were both a hit =). Our team takes pride in providing our customers with quality products and we're happy to know that you found the fabric and fit of your shirt dress to be great as well. Thank you for taking the time to share your positive experience with us and for recommending our products. We hope to continue to exceed your expectations in the future. Kind regards, Shuuk team.
Susan Woodward
1 reviews GB
Good quality items reasonably priced
Good quality items reasonably priced
Date of experience: March 01, 2023
Hi Susan! Thank you for your positive review! We're glad to hear that you found our items to be of good quality and reasonably priced. We always strive to offer our customers the best value for their money, and we're happy to know that we met your expectations. Shuuk team.
Glenis Gladwyn
1 reviews GB
Lovely clothes and accessories
Lovely clothes and accessories. Very competitive prices.
Date of experience: February 23, 2023
Hello Glenis! Thank you for taking the time to leave us a review! We're thrilled to hear that you love our clothes and accessories and found our prices to be competitive. We always try to offer our customers the latest fashion trends at affordable prices, and we're happy that you appreciate it. Shuuk team.
Diane
1 reviews US
Everything was packed beautiful
Everything was packed beautiful. All items arrived on time. Love ordering from Shuuk!!
Date of experience: February 23, 2023
Hello Diane, We appreciate your kind words and your continued business with us. It's great to hear that your order was delivered on time and that you were pleased with how everything was packed. We take great care in ensuring that our products are delivered to you in perfect condition, and we're glad to hear that our efforts are paying off. Shuuk team.
Ann Chellman
1 reviews US
Best Buy!
Love the jeans…just what a I was looking for…and the price was right and quick delivery as well!🙋
Date of experience: February 24, 2023
Hi Ann! Thank you for your review! We're happy to know that you love our jeans and that they met your expectations. We're also pleased to hear that you found our prices to be right and that the delivery was quick. We strive to make your shopping experience as seamless as possible, and we're glad that we could achieve that for you. Shuuk team.
Happy Customer
1 reviews US
My shirts were cute
My shirts were cute. I used express shipping so they didn't take weeks to come. I'd buy from them again.
Date of experience: February 24, 2023
Hello Happy customer =) Thank you for your kind words and for choosing to shop with us. We're glad to hear that you found your shirts cute and that our express shipping option was convenient for you. We appreciate your business and look forward to serving you again in the future. Kind regards, Shuuk team.
Angela Wyre
1 reviews GB
Quick delivery
Quick delivery . Liked the jumper
Date of experience: February 24, 2023
Hello Angela! Thank you for taking the time to leave us a review! We're pleased to hear that your order arrived quickly and that you liked the jumper. We always try to offer our customers a variety of high-quality products at reasonable prices, and we're glad that you found something that you like. Kind regards, Shuuk team.
JEMS
1 reviews GB
Item was delivered and as seller…
Item was delivered and as seller advertised. Very happy
Date of experience: February 24, 2023
Hi JEMS! We're thrilled to hear that you're happy with your purchase and that it arrived as advertised. We always strive to be transparent about our products, and we're glad to know that we met your expectations. Thank you for your business, and we hope to serve you again in the future. Shuuk team!
Eileen Williams
1 reviews GB
It arrived when it said it would and…
It arrived when it said it would and the garment was great
Date of experience: February 24, 2023
Hi Eileen, Thank you for your positive review! We're glad to hear that your order arrived on time and that you were pleased with the garment. We take pride in our products and customer service, and we're happy that we could meet your expectations. Kind regards, Shuuk team.
Sam
1 reviews GB
CRAP Customer Service
Unable to contact Customer Service to arrange a return. Jeans have 2 different sizes on two different labels! They don't fit! Have contacted Shuuk 3 times via email, 3 times on Whatsapp and phoned but none of these ways of communication have worked! Seriously terrible customer service, I advise you only order if you know exactly what size you need!
Date of experience: March 03, 2023
Sabrina Anderson
1 reviews US
Beautiful
I loved it she was very very nice to me and I would buy something else if I see it anytime beautiful
Date of experience: February 27, 2023
Hello! We are delighted to hear that you had a positive shopping experience with us, Sabrina! Thank you for your kind words about our team member, and we are glad to hear that you would consider purchasing from us again in the future. We appreciate your business. Kind regards, Shuuk team.
Mrs O
1 reviews GB
Great customer service
Great customer service - highly recommend
Date of experience: February 27, 2023
Thank you for your kind words, Mrs O! We are thrilled to hear that you had a great experience with our customer service team, and we appreciate your recommendation. We pride ourselves on providing our customers with exceptional service and support, and we are glad to hear that we succeeded in your case. Kind regards, Shuuk team.
Clare Furze
1 reviews GB
The product is to small and need to…
The product is to small and need to send it back still not recieved returns lable
Date of experience: February 27, 2023
Hello Claire, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the size of the product you received and the delay in receiving your return label. Please provide us with your order number so we can locate your purchase and expedite the return process. Additionally, we will make sure to send you the return label as soon as possible. However, we have not received any email from at [email protected] asking for the return label, therefore, we will be contacting you to make this right as soon as possible. Our goal is to provide exceptional customer service and ensure that our customers are completely satisfied with their purchases. We appreciate your patience and understanding as we work to resolve this issue. Please let us know if you have any further concerns or questions, and we look forward to making things right. Best regards, Shuuk.com Team
Isabel
1 reviews US
Good product
Fast and efficient. The clothes is good quality and I always get my package
Date of experience: February 27, 2023
Hello Isabel. Thank you for your positive feedback! We are glad to hear that you had a positive shopping experience with us, from the fast and efficient shipping to the good quality of our products. We pride ourselves on providing our customers with high-quality clothing and excellent service, and we are pleased to hear that we met your expectations. Kind regards, Shuuk team.
Customer
1 reviews GB
The quality of the cardigan was poor as…
The quality of the cardigan was poor as was the fit. The sleeves appeared to be different lengths and it is more or less unwearable. Colour nice as desribed
Date of experience: February 22, 2023
Hello! Thank you for taking the time to share your feedback with us regarding your recent purchase from shuuk.com. We apologize for any disappointment or inconvenience caused by the quality and fit of the cardigan you received. We take quality control seriously and will investigate the issue with our team to ensure that future products meet our high standards. In the meantime, we would be happy to offer you a refund or exchange for the cardigan, as your satisfaction is our top priority. For that all you need to so is send an email to [email protected]. Please let us know if there is anything else we can do to make things right, and we appreciate your continued support. Best regards, Shuuk.com Team
ChrisWootton
1 reviews GB
Such good value
Such good value
Date of experience: March 02, 2023
Dear customer, we are thrilled to hear that you found great value in your purchase from shuuk.com! Thank you for taking the time to share your positive feedback with us. We are always striving to provide our customers with the best possible value for their money, and we are glad to hear that we succeeded in your case. Kind regards, Shuuk team.
LB
1 reviews US
cute jumper
The jumper was cute and a great price but unfortunately it shrank a lot after one wash.
Date of experience: February 23, 2023
Hello LB, Thank you for taking the time to share your feedback with us regarding your recent purchase from shuuk.com. We apologize for any disappointment or inconvenience caused by the shrinkage of the jumper after washing. We understand how frustrating it can be to experience issues with a product, and we take quality control seriously. We will investigate the issue with our team to ensure that future products meet our high standards. In the meantime, we would be happy to offer you a refund or exchange for the jumper, as your satisfaction is our top priority. We appreciate your understanding and cooperation in this matter. If you have any further concerns or questions, please do not hesitate to contact us. We value your feedback and are committed to providing you with excellent customer service. Best regards, Shuuk.com Team
Julie Thody
1 reviews GB
Easy to order kept me updated when…
Easy to order kept me updated when package would arrive came o time
Date of experience: February 27, 2023
Greg
1 reviews CA
Cloths were as expected but keep duties in mind
Cloths were as expected. Happy with the product. While Shuuk does mention this, buyers should be aware prices are USD and import fees will apply to buyers in Canada. Expect to pay GST, duty and a broker fee. For a $50 USD purchase it ended up around $100 CAD.
Date of experience: February 08, 2023
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